CAR RENTAL REVIEWS ON HERTZ AT SAN FRANCISCO AIRPORT, SFO

Very satisfied

The front desk staff patiently helped us resolve the issue.

A very good car rental company.

Satisfied

Thank you very much, the staff thoroughly explained the car rental and return process.

Very satisfied. Just one request: no additional services needed.

Very satisfied

Great.

Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.

Still very satisfied.

The wait in line for pickup was quite long, but everything else was smooth, and there was no hard selling.

Very relaxing, no hassle, the car is new, will choose them again.

I had already informed the rental company that I did not need any insurance, yet they forcibly added PAI/PEC. Additionally, they charged two deposits of $200 each, totaling $400, but the rental paperwork only shows a deposit of $200. However, my credit card records indicate two $200 charges. When returning the car, I was told the deposit authorization would be released on the same day, but it's already been two days and it hasn't been lifted yet. I hope QEEQ can help coordinate the refund of the deposit.

Quite satisfied, there are many offices nationwide.

Quick and easy car rental without unnecessary chatter or hidden fees.

Very satisfying.

There was upselling during the car pickup process.

The instructions were clear enough to complete the entire process.

It's okay, but the $200 deposit hasn't been refunded yet, and I went through three toll bridges.

Do not rent electric cars. Each charge costs $50, but it actually only requires $25–28. If you drive long distances in a day, you'll end up paying double the electricity fee, which is quite unreasonable.