Hertz, San Francisco International Airport Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Chevrolet Spark
Mini
US$ 55/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Ford Focus
Compact
US$ 56/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Versa
Compact
US$ 56/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Jeep Wrangler
Medium SUV
US$ 57/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Jeep Wrangler
Small SUV
US$ 58/day
Rent a car
- Collision Damage Waiver & TP
Dodge Ram
Pickup Truck
US$ 58/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Ford Edge
Medium SUV
US$ 67/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Chevrolet Equinox
  US$ 67/day
- Toyota Camry
  US$ 71/day
- Nissan Maxima
  US$ 74/day

Hertz - San Francisco International Airport Information, Car Rental Instructions & Policies

Address

780 MCDONNELL ROAD,SAN FRANCISCO,CA,941283114,US

Telephone

+16506246600

Pick-up Instructions

The Hertz - San Francisco International Airport car rental location is in terminal

You can arrive by airport light trail and locate Hertz - San Francisco International Airport car rental.

Take the Air Train at the airport to the Car Rental Center. Follow the signs in the building to find the rental company counter for pick up document.

Drop-off Instructions

Please set your GPS to: Access Rd 8，San Francisco, CA 94128, USA. Pay attention to the "Car Rental Return " signs to the return entrance. Follow the company logo to the designated return area, after that, take the Air Train back to the terminal. Google map link: https://maps.app.goo.gl/JH9LXuxXyv4sAdvN8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving Lisense (English version)

An English translation must be provided on the back of the driver's license.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from San Francisco Airport

Railway Stations

2.2 mi from Caltrain - Millbrae Station

Hotels

10.3 mi from Americania Hotel

10.4 mi from Yotel San Francisco

10.6 mi from Rodeway Inn Civic Center

Other Landmarks

9.4 mi from Mission Dolores

10.4 mi from San Francisco City Hall

11.2 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 37.629612 -122.401428

Location Images

Hertz-San Francisco International Airport-2736-store

The Rental Desk

Hertz-San Francisco International Airport-2736-dropoff_guide

Return Sign

Hertz-San Francisco International Airport-2736-ats

The Airport Light Rail

Return Sign

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.4
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

F.Lomas
Burlingame
9.8 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: IVA, the Hertz rental agent at SFO was friendly, helpful and very efficient!
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Hajb
San Francisco
9.8 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Great price, it was very easy to book and we got a great car!
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M.Schmidt
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.
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Stuart (UK)
San Francisco
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good experience, I will use again
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S.Bell
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!
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Anonymous
San Francisco
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent car experience very quick pick up useful information given by staff
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G.Rosado
San Francisco
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great vehicle for the trip. Not enough room for luggage.
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Tricia
San Francisco
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.
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Giles Geoffrey
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was quite good. The process of picking up the car was smooth, but there was some disagreement over the rescue insurance.
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Christian Kingsley
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Store setup is good, pickup and return are relatively convenient, and the price is competitive.
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Solomon
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was very new, only 6000 miles on it. Although they suggested switching to an SUV, they didn't push when I declined. Returning the car was very convenient, with a shuttle bus taking us to the terminal.
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Beatrice Daisy
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Big companies are generally reliable. However, they often cannot provide the specific reserved model, which is not good.
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Kim Bennett
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Ryan Malan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Still quite good
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Brady Eugene
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Boyce Sharp
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!
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Maxine Commons
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Godfery Wheatley
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Eudora Dan
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Elva Nathaniei
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Julia Dryden
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, it was pretty good, but they did push some upgrades like car model upgrades.
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Claude Kipling
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Hertz stands for the highest service quality and vehicle condition, nothing more needs to be said.
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Mag Helin(a)
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service from Hertz was very good, but Americans are not very efficient. We waited for over half an hour to pick up the car, even though there were hardly any people ahead of us. The best part about Hertz cars is that they all come with Fastrak, so you can use the Fastrak lanes on toll bridges and pay later when you return the car. The QX80 we exchanged for was excellent, white, with no scratches, very new inside, and highly equipped. It even had built-in navigation and XM radio. We had four suitcases and bought three more, completely filling up the third-row seats when folded. Luckily, we changed cars. However, parking a large car was challenging since many parking spaces were quite small. Hertz's phone service was very quick, and they answered our questions accurately and promptly.
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Marvin Curme
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Merry Lawson
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff was very friendly, but the wait time was long due to the number of people.
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Shirley James
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall fine, but there was an attempt to upsell additional insurance and higher-priced cars.
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Sara Bartholomew
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process is fast and convenient, and the car is in great condition.
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Ula Eisenhower
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service is good, but the selection of 7-seater cars is limited; there was only one available when we went.
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Madeline Surrey
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, definitely a big company!
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Janet Bob
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No long queues, very convenient, and good service attitude.
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Toby Ellen
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The customer service wasn't very friendly.
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Ryan Theresa
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, smooth process
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Gerald Gray
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Antony Delia
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport branch is very convenient; free shuttle service to and from the airport.
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Felix Brown
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There are many locations and the car condition is good. It’s very convenient to pick up and drop off the car. However, there weren't enough counters to handle the initial paperwork at San Francisco Airport, so we had to wait in line.
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Trista Cromwell
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Wanda Copperfield
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Basically satisfied
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Derrick Mond
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Big company, very trustworthy, extremely satisfied. Smooth pick-up and easy drop-off.
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Raymond Moulton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
For someone like me who can only speak a few words of English, the company's service was excellent! Very trustworthy!
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Elijah Belloc
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average
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Griffith Anderson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up and returning the car was very convenient.
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Patricia Whitehead
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
They tried to sell insurance when renting the car, but luckily QEEQ alerted me.
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Frank Milton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was good. There were many people waiting in line to pick up the car, but they took me directly to the VIP pickup area.
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Dinah Faulkner
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Hertz is a reputable large car rental company, the procedures are simple, pick-up and drop-off are convenient, and they have a good reputation. Recommended.
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Boris Robert
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.
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Ivy Eliot
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There were no obvious signs outside, and I had to ask someone to find out the exact location. However, overall, the experience was still quite good.
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Violet Trollpoe
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Ruth Moore
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Hertz is much more reliable than QEEQ. I recommend everyone to avoid this platform and rent directly from the stores; it's more convenient.
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Oswald Norris
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport shuttle goes directly to the rental office. Just need a credit card, reservation, and passport to rent a car. Very convenient!
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Raymond Moulton
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Florence Bronte
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A lot of car models to choose from, even the compact series had regular sedans. I chose a Ford. It had a backup camera and other features. Very nice.
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Penny DuBois
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Charlotte Birrell
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Audrey Turner
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service attitude
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Cara Garden
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The front desk staff provided excellent service, but the quality of the vehicle didn't meet my expectations compared to previous experiences. The first car I was given had over fifty thousand miles on it, and the exhaust pipe got loose on the second day, causing a lot of noise. I had to go to another city branch to change the car, but they could only offer a smaller category, from a mid-to-large size SUV to a compact SUV. The Buick Enclave was switched to a Kia Sorento, and all the luxury features were gone. The electric ventilated and heated seats were replaced with manual cloth seats, which had more than twenty thousand miles. This wasn't a big issue, but at 70 miles per hour, the front wheels vibrated, and braking caused the whole car to shake. It felt like there were problems with the wheel balance and brake discs. I had to endure it for another 15 days until returning the car in Los Angeles. This was something I had never experienced with Hertz before. It seems the three-year pandemic has significantly impacted the quality of rental cars. I plan to switch to a different rental company like Alamo or Avis in the future. Overall, this experience was disappointing, I wasted money on an unworthy car, and I would advise others to choose their rental company carefully.
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Sibyl Occam
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Eve Walpole
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Beatrice Daisy
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Gladys Sainsbury
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A wide range of models and quantity available, easily meeting our needs. Numerous pickup and drop-off locations made it very convenient. Customer service was good, and waiting times for both pickup and drop-off were short due to many service counters. The contract was clear with no pressure to purchase insurance. The car itself was of good quality. Overall, a great rental experience!
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Susanna Tomlinson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service
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Joan Hardy
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Phoenix Brown
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good, no forced insurance sales
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Amelia Joel
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Nicola Billy
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Griffith Anderson
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Elva Nathaniei
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and reliable, definitely my first choice whenever possible.
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Ira Julia
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Originally booked a Jeep Cherokee, but got a Nissan Rogue instead. The car was very clean inside and the return process was quick. No extra insurance sales, very satisfied.
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Eden Dutt
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Paul Jerome
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
As expected from a big company, both pickup and return were very fast, no upselling of insurance, and the car was new.
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Berton Harold
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Sam Dewar
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Monroe Henley
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Stanley Dillon
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The speed of the pickup service was okay.
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Vanessa Lew
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Easy and simple
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Brandon Ivan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No time to write now, maybe next time.
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Erin Cissie
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Karen Jackson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Car rental is convenient, even more convenient to return, with full insurance, you don't have to worry about anything
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Owen Thorndike
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The system clearly showed available cars, but the American girl insisted we upgrade. We specifically went to the parking lot to take photos as evidence, and only then did we get the Camaro. The old gentleman at the parking lot was from Guangdong and taught us how to open the convertible. Great service.
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Novia Wodehous
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Marlon Gosse
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
QEEQ made a mistake with the car model, but they offered me a special deal for the expected model. Hertz provided sufficient evidence proving the responsibility was on QEEQ's side.
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Riva Walkley
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The customer service still tries to sell other products.
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Horace Kennedy
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Lauren Margaret
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Cherry Zephaniah
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Antonio Lancelot
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Baldwin Johnson
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Long queue in San Francisco, waited for almost an hour
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Gemma Shaw
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Mamie Jonah
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very friendly and excellent service
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Brady Eugene
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Ford Middleton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great experience, quick pickup and return
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Bblythe Brooke
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and quick car pickup and drop-off, simple procedures
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Selena Katharine
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good
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Zebulon Lena
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Scott Tate
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Sabrina Salome
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average
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Maud Lynd
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very satisfied with the service.
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Maxwell Carpenter
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Ives Barton
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Long waiting time in queue
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Doris Ingersoll
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Dana Haywood
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Returning the car was very convenient. On the insurance company's recommendation, I purchased roadside assistance and ended up using it.
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Moses Mark
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Professional service
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Deborah Joshua
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Both pick-up and drop-off were very fast, and there was no issue with using a magnetic stripe card for the deposit instead of a chip card. We even extended our rental by a day without any formalities, and the fee was deducted directly from the deposit when we returned the car.
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Kay Pound
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Hazel Cook
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Orville Trevelyan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Originally booked a Chevrolet convertible but got an upgrade to a better Mustang. The car was new with powerful performance and a loud roaring engine. Very impressive!
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Elmer Frederick
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This is my second time renting from this company, and I'm very satisfied.
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Ina Attlee
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car is very new and the service attitude is excellent. Both picking up and returning the car are very convenient.
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Nigel Jane
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
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Dana Haywood
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Satisfied
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Andrea Conrad
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service was good, but they pushed for vehicle upgrades and additional insurance costs. Didn't feel good about it.
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Clyde Abe
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Perfect car rental experience, thumbs up for HERTZ and QEEQ!
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Iris Gallup
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient
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Greg Gunter
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall very satisfied, no pushy insurance sales. However, there was an issue during pickup. We booked a Pathfinder but were given a pickup truck, which didn't meet our needs. After communicating, we got a brand-new Kia minivan with only 629 miles on it. We drove over 3000 miles in 13 days.
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Todd Pansy
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The pickup and return process was fast and convenient.
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Tracy Mary
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Lorraine Lewis
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Quintina Armstrong
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything went smoothly, and the staff was friendly.
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Hazel Cook
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Crystal Service
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's okay.
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V.Prakash
San Francisco
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
My booking confirmation said that all state tourism assessment was included in my car price. However when I got the bill there was a CA Tourism Assessment of 3.5% charged additionally.
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m.ono
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
写真とは違いスバルでしたが、問題ない。
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Helen Kieling
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fui muito bem atendida pelos colaboradores da Hertz.
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T.S
San Francisco
5 /10 Average
Reviewed: Sunday, September 21, 2025
希望した車種の在庫がなく日産のRougueになってしまった
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Jodie Vaughan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The overall service was satisfactory, and they didn't try to upsell unnecessary things.
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Theobald Swinburne
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied with the car rental experience.
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Tiffany Carl
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Blake Morton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good.
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Antony Delia
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Friendly and attentive service
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Cornelius Gill
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Bishop Franklin
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Cash Stevenson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Hilda Freeman
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall quite satisfied.
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Benedict Buck
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very patient.
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Guy Lyly
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick and efficient pickup and return process, the counter staff also recommended sightseeing spots during pickup.
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Norma Gibbon
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Make sure to bring a credit card with a chip; magnetic stripe cards won't work. Visa or MasterCard is recommended. Picked up the car in San Francisco, drove through Silicon Valley, California Highway 1 to Los Angeles, and San Diego. Returned the car at Los Angeles Airport.
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Eartha Malthus
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Donald Dickens
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Victor Forster
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was easy to drive and clean.
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Leo MacPherson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the car is very new with only 8,000 kilometers driven.
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Calvin Joan
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Ron Saul
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent, and the explanations were clear.
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Dick Susan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The introduction was professional, clear, and concise, without any upselling.
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Frank Milton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great condition, new car, very clean.
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Everley Evan
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Short queue
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Dominic Harrington
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied. In California, if the additional driver is a spouse, there's no need to pay extra. Saves money.
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Bing Smith
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average
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Michaelia Betsy
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Patient explanations.
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Dave Winifred
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Modesty Martin
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process is simple and picking up the car is easy.
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Mandel Rebecca
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Webster Benedict
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Lisa Betty
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Anastasia Max
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall satisfaction.
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Regan Moore
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Oliver Penn
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Andrew Robinson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good attitude
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Octavia Edith
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the service was quick.
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Abner Timothy
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Remember to bring a printed translation document when picking up the car. I've rented multiple times before without using a translation document, and thought it would be fine this time as well. However, it turned out to be quite challenging to communicate, and in the end, I could only rent the car using my passport and driver's license.
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I was completely clueless and just tried to balance between reviews and price, so I chose Hertz. It turned out to have the longest line when picking up the car. My broken English was not enough, but the staff patiently communicated with me using translation software.
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Buck Minnie
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Wayne Franklin
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Walker Boyle
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Beatrice Juliet
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very satisfied
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Aurora Rhodes
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
It's okay, but the $200 deposit hasn't been refunded yet, and I went through three toll bridges.
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Harvey Louis
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quite satisfied, there are many offices nationwide.
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Mignon Archibald
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Alvis Abe
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Miranda III.
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Still very satisfied.
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Mildred Micah
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.
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Ed Geordie
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Greg Gunter
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfying.
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Ophelia Housman
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great.
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Xanthe Service
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The front desk staff patiently helped us resolve the issue.
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Dave Winifred
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very good car rental company.
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Ansel Blume
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick and easy car rental without unnecessary chatter or hidden fees.
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Keith Wyld(e)
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied. Just one request: no additional services needed.
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Duncan Leacock
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Thank you very much, the staff thoroughly explained the car rental and return process.
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Melissa Becher
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The wait in line for pickup was quite long, but everything else was smooth, and there was no hard selling.
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Ira Julia
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The instructions were clear enough to complete the entire process.
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Burnell
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very relaxing, no hassle, the car is new, will choose them again.
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Tobey Crichton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Woodrow Jenny
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Xanthe Service
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfactory
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Dinah Faulkner
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Chapman May
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
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Franklin Raphael
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Hertz is great!
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Xavier Wright
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Queena Symons
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Bonnie Albert
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Nicole Macadam
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Brook Horace
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Mandel Rebecca
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Grover Gabriel
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Neil Margaret
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental company is easy to find. After completing the paperwork, they give you the key and parking spot number. You just pick up the car yourself from the parking lot, very convenient.
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Kimberley Howell(s)
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, quite good. Well-known brand.
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Cathy Dobbin
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great! Absolutely fantastic!
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Ronald Augustus
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
No queues. Friendly staff.
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Primo Maxwell
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Nelson Jerry
San Francisco
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Merle Gladstone
San Francisco
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Lesley Chesterton
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
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Edith Henry
San Francisco
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Nick Arthur
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The attitude during pick-up and drop-off was excellent, especially during the return. They even told me where gas was expensive and directed me to a station with a normal price. Truly outstanding service.
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Angela Perkin
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
After all, it is a big company, very professional, and the efficiency of car rental and return is very high. In the US, renting and returning cars is convenient and fast. The staff suggested insurance but respected the customers' choice.
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Norton Simpson
San Francisco
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The attitude was acceptable.
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Carol Hamlet
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Horace Kennedy
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was in good condition, and both pickup and return were very easy.
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Bruce Hood
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent, and returning the car was very convenient. However, the wait time for processing the paperwork was a bit long. Upon arriving at the store, I spent $30 to upgrade to a Jeep SUV. Initially, they asked for $50, but seeing our hesitation, they immediately reduced it by $20.
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Martin Richardson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.
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