Hertz, San Francisco International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Jeep Compass
Compact SUV
US$64.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia K4
Intermediate
US$70.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Altima
Standard
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Malibu
Standard
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota RAV4
Compact SUV
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Ford Escape
Compact SUV
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Jeep Patriot
Compact SUV
US$71.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Nissan Rogue
  US$71.00/day
- Nissan Versa
  US$72.00/day
- Ford Focus
  US$73.00/day
Show other 35
Fold up
- Hertz San Francisco Airport(SFO) Kia Niro Rental
  US$78.00/day
- Hertz San Francisco Airport(SFO) Dodge Ram Rental
  US$83.00/day
- Hertz San Francisco Airport(SFO) Nissan Pathfinder Rental
  US$87.00/day
- Hertz San Francisco Airport(SFO) Chrysler Pacifica Rental
  US$103.00/day

Hertz - San Francisco International Airport Information, Car Rental Instructions & Policies

Address

780 MCDONNELL ROAD,SAN FRANCISCO,CA,941283114,US

Telephone

+16506246600

Pick-up Instructions

The Hertz - San Francisco International Airport car rental location is in terminal

You can arrive by airport light trail and locate Hertz - San Francisco International Airport car rental.

Take the Air Train at the airport to the Car Rental Center. Follow the signs in the building to find the rental company counter for pick up document.

Drop-off Instructions

Please set your GPS to: Access Rd 8，San Francisco, CA 94128, USA. Pay attention to the "Car Rental Return " signs to the return entrance. Follow the company logo to the designated return area, after that, take the Air Train back to the terminal. Google map link: https://maps.app.goo.gl/JH9LXuxXyv4sAdvN8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus USD 200	30-60
Toyota Yaris Mitsubishi Mirage Compact Or Larger Seat Leon Ford Focus Kia Forte Skoda Octavia Cupra Born Mercedes Benz Gle 4matic-4wd Manager Special Ev Kia K5 Cupra Terramar Toyota Camry Hybrid Citroen C4 Hybrid Tesla Long Range Model 3 Or Similar Toyota Camry Show more > Toyota Yaris Mitsubishi Mirage Compact Or Larger Seat Leon Ford Focus Kia Forte Skoda Octavia Cupra Born Mercedes Benz Gle 4matic-4wd Manager Special Ev Kia K5 Cupra Terramar Toyota Camry Hybrid Citroen C4 Hybrid Tesla Long Range Model 3 Or Similar Toyota Camry Volvo S60 Nissan Maxima Mercedes E Class Auto 5 Doors Volvo S60 Ford Mustang Convertible Gmc Canyon Cadillac Ct5 Or Similar Ram 2500 Big Horn Chevrolet Silverado Ev Pack up ^	USD 200	30-60
Toyota Yaris Mitsubishi Mirage Compact Or Larger Seat Leon Ford Focus Kia Forte Skoda Octavia Cupra Born Mercedes Benz Gle 4matic-4wd Manager Special Ev Kia K5 Cupra Terramar Toyota Camry Hybrid Citroen C4 Hybrid Tesla Long Range Model 3 Or Similar Toyota Camry Show more > Toyota Yaris Mitsubishi Mirage Compact Or Larger Seat Leon Ford Focus Kia Forte Skoda Octavia Cupra Born Mercedes Benz Gle 4matic-4wd Manager Special Ev Kia K5 Cupra Terramar Toyota Camry Hybrid Citroen C4 Hybrid Tesla Long Range Model 3 Or Similar Toyota Camry Volvo S60 Nissan Maxima Mercedes E Class Auto 5 Doors Volvo S60 Ford Mustang Convertible Dacia Sandero Buick Encore Toyota Rav4 Hybrid Ford Transit Nissan Primastar Chrysler Voyager Toyota Veloz Peugeot 5008 5+2 Seats Pack up ^	USD 500	30-60
Dacia Sandero Buick Encore Toyota Rav4 Hybrid Pack up ^	USD 300	30-60
Chevrolet Bolt Tesla Model Y Mini Countryman Ford Edge Peugeot E5008 Electric Kia Ev6 Nissan Qashqai Tucson Jeep Wrangler Volvo Xc90 Hybrid Pack up ^	USD 400	30-60
Nissan Pathfinder Ds 7 Crossback Automatico Description Not Available Pack up ^	USD 750	30-60
Mercedes C63 Amg Dream Genesis G70 Audi A6 Mercedes Cls Mercedes Class C Cabrio Chevy Camaro Ss Convertible Mercedes-benz C300 Or Similar Pack up ^	USD 850	30-60
Volvo C40 V5 Mercedes Glc 200-4wd Land Rover Defender Ford Explorer-4wd Audi Q7 Mercedes Gls 450 Hybrid Bmw X1 Auto Diesel 5 Doors Volvo Xc60 Or Similar Description Not Available Volvo Xc40 Hybrid Prestige Landrover Range Rover Sport Pack up ^	USD 900	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, Debit Mastercard, Discover, Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Free Tank

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from San Francisco Airport

Railway Stations

2.2 mi from Caltrain - Millbrae Station

8.8 mi from 22nd St. Station

10.2 mi from San Francisco

Hotels

10.3 mi from Americania Hotel

10.4 mi from Yotel San Francisco

10.6 mi from Rodeway Inn Civic Center

Other Landmarks

9.4 mi from Mission Dolores

10.4 mi from San Francisco City Hall

11.2 mi from InterContinental Mark Hopkins San Francisco

CHECK RATES

Map view of Hertz Store Location

coordinates: 37.629612 -122.401428

Location Images

Hertz-San Francisco International Airport-2736-store

The Rental Desk

Hertz-San Francisco International Airport-2736-dropoff_guide

Return Sign

Hertz-San Francisco International Airport-2736-ats

The Airport Light Rail

Return Sign

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.3
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.3
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

F.Lomas
Burlingame
9.8 /10 Excellent
Reviewed: Sunday, June 17, 2018
Like: IVA, the Hertz rental agent at SFO was friendly, helpful and very efficient!
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Hajb
San Francisco
9.8 /10 Excellent
Reviewed: Monday, July 2, 2018
Like: Great price, it was very easy to book and we got a great car!
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M.Schmidt
San Francisco
10 /10 Excellent
Reviewed: Tuesday, April 9, 2019
Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.
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Stuart (UK)
San Francisco
9 /10 Excellent
Reviewed: Saturday, April 27, 2019
Very good experience, I will use again
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S.Bell
San Francisco
6 /10 Average
Reviewed: Wednesday, July 31, 2019
Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!
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Anonymous
San Francisco
9 /10 Excellent
Reviewed: Wednesday, October 16, 2019
Excellent car experience very quick pick up useful information given by staff
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G.Rosado
San Francisco
9.3 /10 Excellent
Reviewed: Monday, January 6, 2020
Great vehicle for the trip. Not enough room for luggage.
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Tricia
San Francisco
9.7 /10 Excellent
Reviewed: Wednesday, October 26, 2022
Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.
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Giles Geoffrey
San Francisco
8 /10 Very good
Reviewed: Monday, September 5, 2016
Overall, it was quite good. The process of picking up the car was smooth, but there was some disagreement over the rescue insurance.
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Christian Kingsley
San Francisco
8 /10 Very good
Reviewed: Friday, May 6, 2016
Store setup is good, pickup and return are relatively convenient, and the price is competitive.
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Solomon
San Francisco
10 /10 Excellent
Reviewed: Sunday, June 26, 2016
The car was very new, only 6000 miles on it. Although they suggested switching to an SUV, they didn't push when I declined. Returning the car was very convenient, with a shuttle bus taking us to the terminal.
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Beatrice Daisy
San Francisco
8 /10 Very good
Reviewed: Friday, August 19, 2016
Big companies are generally reliable. However, they often cannot provide the specific reserved model, which is not good.
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Kim Bennett
San Francisco
2 /10 Poor
Reviewed: Thursday, March 17, 2016
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Ryan Malan
San Francisco
10 /10 Excellent
Reviewed: Wednesday, December 16, 2015
Still quite good
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Brady Eugene
San Francisco
6 /10 Average
Reviewed: Monday, June 20, 2016
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Boyce Sharp
San Francisco
8 /10 Very good
Reviewed: Saturday, September 5, 2015
The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!
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Maxine Commons
San Francisco
6 /10 Average
Reviewed: Saturday, October 10, 2015
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Godfery Wheatley
San Francisco
4 /10 Average
Reviewed: Tuesday, August 9, 2016
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Eudora Dan
San Francisco
6 /10 Average
Reviewed: Thursday, November 19, 2015
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Elva Nathaniei
San Francisco
2 /10 Poor
Reviewed: Monday, August 8, 2016
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Julia Dryden
San Francisco
10 /10 Excellent
Reviewed: Friday, July 3, 2015
Overall, it was pretty good, but they did push some upgrades like car model upgrades.
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Claude Kipling
San Francisco
10 /10 Excellent
Reviewed: Friday, May 29, 2015
Hertz stands for the highest service quality and vehicle condition, nothing more needs to be said.
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Mag Helin(a)
San Francisco
10 /10 Excellent
Reviewed: Tuesday, May 5, 2015
The service from Hertz was very good, but Americans are not very efficient. We waited for over half an hour to pick up the car, even though there were hardly any people ahead of us. The best part about Hertz cars is that they all come with Fastrak, so you can use the Fastrak lanes on toll bridges and pay later when you return the car. The QX80 we exchanged for was excellent, white, with no scratches, very new inside, and highly equipped. It even had built-in navigation and XM radio. We had four suitcases and bought three more, completely filling up the third-row seats when folded. Luckily, we changed cars. However, parking a large car was challenging since many parking spaces were quite small. Hertz's phone service was very quick, and they answered our questions accurately and promptly.
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Marvin Curme
San Francisco
10 /10 Excellent
Reviewed: Monday, March 2, 2015
Very satisfied
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Merry Lawson
San Francisco
8 /10 Very good
Reviewed: Tuesday, August 26, 2014
The staff was very friendly, but the wait time was long due to the number of people.
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Shirley James
San Francisco
8 /10 Very good
Reviewed: Monday, August 25, 2014
Overall fine, but there was an attempt to upsell additional insurance and higher-priced cars.
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Brook Horace
San Francisco
10 /10 Excellent
Reviewed: Saturday, August 23, 2014
Good
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Sara Bartholomew
San Francisco
10 /10 Excellent
Reviewed: Saturday, May 17, 2014
The process is fast and convenient, and the car is in great condition.
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Ula Eisenhower
San Francisco
8 /10 Very good
Reviewed: Sunday, May 18, 2014
The service is good, but the selection of 7-seater cars is limited; there was only one available when we went.
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Madeline Surrey
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 12, 2014
Great service, definitely a big company!
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Janet Bob
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 13, 2019
No long queues, very convenient, and good service attitude.
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Toby Ellen
San Francisco
8 /10 Very good
Reviewed: Thursday, February 21, 2019
The customer service wasn't very friendly.
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Ryan Theresa
San Francisco
10 /10 Excellent
Reviewed: Monday, February 25, 2019
Great service, smooth process
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Horace Kennedy
San Francisco
10 /10 Excellent
Reviewed: Monday, October 23, 2017
The car was in good condition, and both pickup and return were very easy.
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Gerald Gray
San Francisco
6 /10 Average
Reviewed: Sunday, September 11, 2016
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Antony Delia
San Francisco
10 /10 Excellent
Reviewed: Friday, November 4, 2016
The airport branch is very convenient; free shuttle service to and from the airport.
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Felix Brown
San Francisco
8 /10 Very good
Reviewed: Monday, September 12, 2016
There are many locations and the car condition is good. It’s very convenient to pick up and drop off the car. However, there weren't enough counters to handle the initial paperwork at San Francisco Airport, so we had to wait in line.
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Trista Cromwell
San Francisco
6 /10 Average
Reviewed: Tuesday, November 8, 2016
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Wanda Copperfield
San Francisco
8 /10 Very good
Reviewed: Thursday, June 29, 2017
Basically satisfied
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Nelson Jerry
San Francisco
6 /10 Average
Reviewed: Tuesday, September 20, 2016
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Derrick Mond
San Francisco
10 /10 Excellent
Reviewed: Saturday, July 15, 2017
Big company, very trustworthy, extremely satisfied. Smooth pick-up and easy drop-off.
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Raymond Moulton
San Francisco
10 /10 Excellent
Reviewed: Sunday, December 17, 2017
For someone like me who can only speak a few words of English, the company's service was excellent! Very trustworthy!
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Elijah Belloc
San Francisco
8 /10 Very good
Reviewed: Tuesday, November 22, 2016
Average
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Griffith Anderson
San Francisco
10 /10 Excellent
Reviewed: Sunday, December 24, 2017
Picking up and returning the car was very convenient.
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Patricia Whitehead
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 9, 2017
They tried to sell insurance when renting the car, but luckily QEEQ alerted me.
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Frank Milton
San Francisco
10 /10 Excellent
Reviewed: Monday, December 5, 2016
The service was good. There were many people waiting in line to pick up the car, but they took me directly to the VIP pickup area.
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Angela Perkin
San Francisco
8 /10 Very good
Reviewed: Sunday, October 9, 2016
After all, it is a big company, very professional, and the efficiency of car rental and return is very high. In the US, renting and returning cars is convenient and fast. The staff suggested insurance but respected the customers' choice.
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Dinah Faulkner
San Francisco
10 /10 Excellent
Reviewed: Sunday, October 9, 2016
Hertz is a reputable large car rental company, the procedures are simple, pick-up and drop-off are convenient, and they have a good reputation. Recommended.
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Boris Robert
San Francisco
8 /10 Very good
Reviewed: Wednesday, February 15, 2017
Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.
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Bruce Hood
San Francisco
10 /10 Excellent
Reviewed: Monday, February 20, 2017
The service was excellent, and returning the car was very convenient. However, the wait time for processing the paperwork was a bit long. Upon arriving at the store, I spent $30 to upgrade to a Jeep SUV. Initially, they asked for $50, but seeing our hesitation, they immediately reduced it by $20.
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Ivy Eliot
San Francisco
8 /10 Very good
Reviewed: Saturday, August 19, 2017
There were no obvious signs outside, and I had to ask someone to find out the exact location. However, overall, the experience was still quite good.
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Xavier Wright
San Francisco
2 /10 Poor
Reviewed: Wednesday, December 21, 2016
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Violet Trollpoe
San Francisco
2 /10 Poor
Reviewed: Monday, August 28, 2017
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Ruth Moore
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 12, 2019
Hertz is much more reliable than QEEQ. I recommend everyone to avoid this platform and rent directly from the stores; it's more convenient.
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Oswald Norris
San Francisco
10 /10 Excellent
Reviewed: Tuesday, March 21, 2017
The airport shuttle goes directly to the rental office. Just need a credit card, reservation, and passport to rent a car. Very convenient!
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Mandel Rebecca
San Francisco
2 /10 Poor
Reviewed: Wednesday, September 6, 2017
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Raymond Moulton
San Francisco
2 /10 Poor
Reviewed: Friday, October 14, 2016
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Lesley Chesterton
San Francisco
10 /10 Excellent
Reviewed: Monday, September 18, 2017
Excellent
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Merle Gladstone
San Francisco
4 /10 Average
Reviewed: Monday, October 17, 2016
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Florence Bronte
San Francisco
10 /10 Excellent
Reviewed: Wednesday, September 20, 2017
A lot of car models to choose from, even the compact series had regular sedans. I chose a Ford. It had a backup camera and other features. Very nice.
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Edith Henry
San Francisco
2 /10 Poor
Reviewed: Monday, September 25, 2017
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Norton Simpson
San Francisco
8 /10 Very good
Reviewed: Monday, February 19, 2018
The attitude was acceptable.
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Penny DuBois
San Francisco
6 /10 Average
Reviewed: Monday, October 9, 2017
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Charlotte Birrell
San Francisco
4 /10 Average
Reviewed: Wednesday, February 21, 2018
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Ronald Augustus
San Francisco
8 /10 Very good
Reviewed: Thursday, February 22, 2018
No queues. Friendly staff.
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Audrey Turner
San Francisco
10 /10 Excellent
Reviewed: Monday, October 8, 2018
Excellent service attitude
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Cathy Dobbin
San Francisco
10 /10 Excellent
Reviewed: Wednesday, December 20, 2023
Great! Absolutely fantastic!
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Cara Garden
San Francisco
8 /10 Very good
Reviewed: Friday, December 22, 2023
The front desk staff provided excellent service, but the quality of the vehicle didn't meet my expectations compared to previous experiences. The first car I was given had over fifty thousand miles on it, and the exhaust pipe got loose on the second day, causing a lot of noise. I had to go to another city branch to change the car, but they could only offer a smaller category, from a mid-to-large size SUV to a compact SUV. The Buick Enclave was switched to a Kia Sorento, and all the luxury features were gone. The electric ventilated and heated seats were replaced with manual cloth seats, which had more than twenty thousand miles. This wasn't a big issue, but at 70 miles per hour, the front wheels vibrated, and braking caused the whole car to shake. It felt like there were problems with the wheel balance and brake discs. I had to endure it for another 15 days until returning the car in Los Angeles. This was something I had never experienced with Hertz before. It seems the three-year pandemic has significantly impacted the quality of rental cars. I plan to switch to a different rental company like Alamo or Avis in the future. Overall, this experience was disappointing, I wasted money on an unworthy car, and I would advise others to choose their rental company carefully.
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Sibyl Occam
San Francisco
2 /10 Poor
Reviewed: Monday, May 7, 2018
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Nick Arthur
San Francisco
10 /10 Excellent
Reviewed: Wednesday, January 16, 2019
The attitude during pick-up and drop-off was excellent, especially during the return. They even told me where gas was expensive and directed me to a station with a normal price. Truly outstanding service.
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Eve Walpole
San Francisco
4 /10 Average
Reviewed: Wednesday, January 16, 2019
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Beatrice Daisy
San Francisco
10 /10 Excellent
Reviewed: Saturday, October 13, 2018
Very good
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Gladys Sainsbury
San Francisco
10 /10 Excellent
Reviewed: Sunday, October 14, 2018
A wide range of models and quantity available, easily meeting our needs. Numerous pickup and drop-off locations made it very convenient. Customer service was good, and waiting times for both pickup and drop-off were short due to many service counters. The contract was clear with no pressure to purchase insurance. The car itself was of good quality. Overall, a great rental experience!
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Susanna Tomlinson
San Francisco
10 /10 Excellent
Reviewed: Sunday, March 24, 2019
Good service
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Joan Hardy
San Francisco
2 /10 Poor
Reviewed: Friday, August 24, 2018
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Phoenix Brown
San Francisco
10 /10 Excellent
Reviewed: Tuesday, May 15, 2018
Pretty good, no forced insurance sales
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Amelia Joel
San Francisco
6 /10 Average
Reviewed: Wednesday, March 27, 2019
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Nicola Billy
San Francisco
4 /10 Average
Reviewed: Monday, August 27, 2018
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Griffith Anderson
San Francisco
4 /10 Average
Reviewed: Tuesday, May 22, 2018
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Elva Nathaniei
San Francisco
10 /10 Excellent
Reviewed: Saturday, November 3, 2018
Very convenient and reliable, definitely my first choice whenever possible.
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Ira Julia
San Francisco
8 /10 Very good
Reviewed: Monday, April 1, 2019
Originally booked a Jeep Cherokee, but got a Nissan Rogue instead. The car was very clean inside and the return process was quick. No extra insurance sales, very satisfied.
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Eden Dutt
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 1, 2018
Good
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Paul Jerome
San Francisco
10 /10 Excellent
Reviewed: Monday, April 1, 2019
As expected from a big company, both pickup and return were very fast, no upselling of insurance, and the car was new.
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Sam Dewar
San Francisco
2 /10 Poor
Reviewed: Saturday, September 8, 2018
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Monroe Henley
San Francisco
4 /10 Average
Reviewed: Tuesday, November 20, 2018
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Stanley Dillon
San Francisco
8 /10 Very good
Reviewed: Tuesday, July 10, 2018
The speed of the pickup service was okay.
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Vanessa Lew
San Francisco
8 /10 Very good
Reviewed: Thursday, September 13, 2018
Easy and simple
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Brandon Ivan
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 31, 2018
No time to write now, maybe next time.
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Erin Cissie
San Francisco
4 /10 Average
Reviewed: Monday, July 16, 2018
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Karen Jackson
San Francisco
10 /10 Excellent
Reviewed: Monday, April 8, 2019
Car rental is convenient, even more convenient to return, with full insurance, you don't have to worry about anything
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Owen Thorndike
San Francisco
10 /10 Excellent
Reviewed: Sunday, March 10, 2019
The system clearly showed available cars, but the American girl insisted we upgrade. We specifically went to the parking lot to take photos as evidence, and only then did we get the Camaro. The old gentleman at the parking lot was from Guangdong and taught us how to open the convertible. Great service.
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Novia Wodehous
San Francisco
2 /10 Poor
Reviewed: Wednesday, September 26, 2018
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Marlon Gosse
San Francisco
10 /10 Excellent
Reviewed: Monday, March 11, 2019
QEEQ made a mistake with the car model, but they offered me a special deal for the expected model. Hertz provided sufficient evidence proving the responsibility was on QEEQ's side.
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Riva Walkley
San Francisco
8 /10 Very good
Reviewed: Wednesday, September 26, 2018
The customer service still tries to sell other products.
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Horace Kennedy
San Francisco
6 /10 Average
Reviewed: Thursday, June 22, 2023
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Lauren Margaret
San Francisco
6 /10 Average
Reviewed: Thursday, June 22, 2023
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Cherry Zephaniah
San Francisco
2 /10 Poor
Reviewed: Sunday, December 30, 2018
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Antonio Lancelot
San Francisco
2 /10 Poor
Reviewed: Tuesday, May 30, 2023
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Baldwin Johnson
San Francisco
8 /10 Very good
Reviewed: Friday, October 5, 2018
Long queue in San Francisco, waited for almost an hour
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Gemma Shaw
San Francisco
4 /10 Average
Reviewed: Saturday, September 12, 2020
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Brady Eugene
San Francisco
6 /10 Average
Reviewed: Tuesday, October 8, 2019
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Ford Middleton
San Francisco
10 /10 Excellent
Reviewed: Saturday, May 18, 2019
Great experience, quick pickup and return
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Bblythe Brooke
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 4, 2019
Convenient and quick car pickup and drop-off, simple procedures
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Selena Katharine
San Francisco
8 /10 Very good
Reviewed: Friday, July 26, 2019
Pretty good
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Zebulon Lena
San Francisco
6 /10 Average
Reviewed: Monday, June 3, 2019
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Scott Tate
San Francisco
10 /10 Excellent
Reviewed: Saturday, August 24, 2019
Very good
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Sabrina Salome
San Francisco
8 /10 Very good
Reviewed: Thursday, August 8, 2019
Average
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Maud Lynd
San Francisco
8 /10 Very good
Reviewed: Wednesday, July 10, 2019
Very satisfied with the service.
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Maxwell Carpenter
San Francisco
2 /10 Poor
Reviewed: Saturday, August 17, 2019
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Ives Barton
San Francisco
8 /10 Very good
Reviewed: Tuesday, May 28, 2019
Long waiting time in queue
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Doris Ingersoll
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 20, 2024
Good
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Grover Gabriel
San Francisco
10 /10 Excellent
Reviewed: Monday, March 11, 2024
Satisfied
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Dana Haywood
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 28, 2019
Returning the car was very convenient. On the insurance company's recommendation, I purchased roadside assistance and ended up using it.
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Moses Mark
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 11, 2024
Professional service
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Deborah Joshua
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 11, 2024
Both pick-up and drop-off were very fast, and there was no issue with using a magnetic stripe card for the deposit instead of a chip card. We even extended our rental by a day without any formalities, and the fee was deducted directly from the deposit when we returned the car.
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Kay Pound
San Francisco
10 /10 Excellent
Reviewed: Tuesday, March 26, 2024
Very good
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Hazel Cook
San Francisco
6 /10 Average
Reviewed: Sunday, February 4, 2024
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Primo Maxwell
San Francisco
10 /10 Excellent
Reviewed: Monday, February 12, 2024
Very satisfied
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Bonnie Albert
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 14, 2024
Very satisfied
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Kimberley Howell(s)
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 15, 2024
Overall, quite good. Well-known brand.
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Orville Trevelyan
San Francisco
10 /10 Excellent
Reviewed: Monday, September 30, 2019
Originally booked a Chevrolet convertible but got an upgrade to a better Mustang. The car was new with powerful performance and a loud roaring engine. Very impressive!
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Carol Hamlet
San Francisco
10 /10 Excellent
Reviewed: Sunday, February 18, 2024
Very good
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Elmer Frederick
San Francisco
10 /10 Excellent
Reviewed: Tuesday, February 20, 2024
This is my second time renting from this company, and I'm very satisfied.
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Queena Symons
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 22, 2024
Satisfied
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Ina Attlee
San Francisco
10 /10 Excellent
Reviewed: Tuesday, September 3, 2019
The car is very new and the service attitude is excellent. Both picking up and returning the car are very convenient.
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Nigel Jane
San Francisco
10 /10 Excellent
Reviewed: Saturday, January 6, 2024
Excellent
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Dana Haywood
San Francisco
8 /10 Very good
Reviewed: Sunday, May 12, 2024
Satisfied
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Andrea Conrad
San Francisco
8 /10 Very good
Reviewed: Sunday, May 5, 2024
The service was good, but they pushed for vehicle upgrades and additional insurance costs. Didn't feel good about it.
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Clyde Abe
San Francisco
10 /10 Excellent
Reviewed: Saturday, April 13, 2024
Perfect car rental experience, thumbs up for HERTZ and QEEQ!
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Iris Gallup
San Francisco
10 /10 Excellent
Reviewed: Tuesday, April 2, 2024
Convenient
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Greg Gunter
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 25, 2024
Overall very satisfied, no pushy insurance sales. However, there was an issue during pickup. We booked a Pathfinder but were given a pickup truck, which didn't meet our needs. After communicating, we got a brand-new Kia minivan with only 629 miles on it. We drove over 3000 miles in 13 days.
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Todd Pansy
San Francisco
10 /10 Excellent
Reviewed: Wednesday, June 26, 2024
The pickup and return process was fast and convenient.
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Tracy Mary
San Francisco
10 /10 Excellent
Reviewed: Tuesday, July 2, 2024
Good
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Lorraine Lewis
San Francisco
10 /10 Excellent
Reviewed: Monday, July 1, 2024
Satisfied
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Quintina Armstrong
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 17, 2024
Everything went smoothly, and the staff was friendly.
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Martin Richardson
San Francisco
10 /10 Excellent
Reviewed: Friday, July 19, 2024
Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.
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Neil Margaret
San Francisco
10 /10 Excellent
Reviewed: Monday, July 22, 2024
The rental company is easy to find. After completing the paperwork, they give you the key and parking spot number. You just pick up the car yourself from the parking lot, very convenient.
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Hazel Cook
San Francisco
10 /10 Excellent
Reviewed: Thursday, July 18, 2024
Very satisfied
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Crystal Service
San Francisco
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
It's okay.
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Nicole Macadam
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 28, 2024
Very satisfied.
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V.Prakash
San Francisco
9 /10 Excellent
Reviewed: Wednesday, August 7, 2024
My booking confirmation said that all state tourism assessment was included in my car price. However when I got the bill there was a CA Tourism Assessment of 3.5% charged additionally.
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Jodie Vaughan
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 4, 2024
The overall service was satisfactory, and they didn't try to upsell unnecessary things.
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Theobald Swinburne
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 4, 2024
Very satisfied with the car rental experience.
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Tiffany Carl
San Francisco
10 /10 Excellent
Reviewed: Monday, August 5, 2024
Very satisfied.
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Blake Morton
San Francisco
10 /10 Excellent
Reviewed: Monday, August 5, 2024
Good.
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Antony Delia
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 7, 2024
Friendly and attentive service
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Cornelius Gill
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 8, 2024
Very satisfied.
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Bishop Franklin
San Francisco
8 /10 Very good
Reviewed: Saturday, August 10, 2024
Very satisfied.
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Cash Stevenson
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 11, 2024
Satisfied
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Hilda Freeman
San Francisco
8 /10 Very good
Reviewed: Monday, August 12, 2024
Overall quite satisfied.
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Benedict Buck
San Francisco
10 /10 Excellent
Reviewed: Tuesday, August 13, 2024
Very patient.
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Guy Lyly
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 14, 2024
Quick and efficient pickup and return process, the counter staff also recommended sightseeing spots during pickup.
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Norma Gibbon
San Francisco
10 /10 Excellent
Reviewed: Monday, August 19, 2024
Make sure to bring a credit card with a chip; magnetic stripe cards won't work. Visa or MasterCard is recommended. Picked up the car in San Francisco, drove through Silicon Valley, California Highway 1 to Los Angeles, and San Diego. Returned the car at Los Angeles Airport.
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Eartha Malthus
San Francisco
10 /10 Excellent
Reviewed: Friday, August 23, 2024
Very satisfied
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Donald Dickens
San Francisco
6 /10 Average
Reviewed: Saturday, August 24, 2024
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Victor Forster
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 25, 2024
The car was easy to drive and clean.
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Leo MacPherson
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 1, 2024
Very satisfied, the car is very new with only 8,000 kilometers driven.
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Calvin Joan
San Francisco
6 /10 Average
Reviewed: Sunday, September 8, 2024
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Ron Saul
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 12, 2024
The service was excellent, and the explanations were clear.
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Dick Susan
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
The introduction was professional, clear, and concise, without any upselling.
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Frank Milton
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Great condition, new car, very clean.
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Everley Evan
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Short queue
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Dominic Harrington
San Francisco
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
Satisfied. In California, if the additional driver is a spouse, there's no need to pay extra. Saves money.
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Bing Smith
San Francisco
8 /10 Very good
Reviewed: Tuesday, October 15, 2024
Average
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Michaelia Betsy
San Francisco
10 /10 Excellent
Reviewed: Friday, October 18, 2024
Patient explanations.
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Dave Winifred
San Francisco
10 /10 Excellent
Reviewed: Thursday, October 31, 2024
Very satisfied.
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Modesty Martin
San Francisco
10 /10 Excellent
Reviewed: Wednesday, November 13, 2024
The process is simple and picking up the car is easy.
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Mandel Rebecca
San Francisco
4 /10 Average
Reviewed: Monday, October 14, 2024
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Webster Benedict
San Francisco
6 /10 Average
Reviewed: Tuesday, September 10, 2024
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Lisa Betty
San Francisco
6 /10 Average
Reviewed: Tuesday, September 10, 2024
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Anastasia Max
San Francisco
10 /10 Excellent
Reviewed: Friday, August 30, 2024
Overall satisfaction.
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Regan Moore
San Francisco
10 /10 Excellent
Reviewed: Friday, August 23, 2024
Very satisfied.
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Oliver Penn
San Francisco
10 /10 Excellent
Reviewed: Sunday, December 15, 2024
Very satisfied
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Andrew Robinson
San Francisco
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good attitude
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Octavia Edith
San Francisco
10 /10 Excellent
Reviewed: Friday, December 20, 2024
Very satisfied, the service was quick.
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Abner Timothy
San Francisco
10 /10 Excellent
Reviewed: Monday, December 30, 2024
Remember to bring a printed translation document when picking up the car. I've rented multiple times before without using a translation document, and thought it would be fine this time as well. However, it turned out to be quite challenging to communicate, and in the end, I could only rent the car using my passport and driver's license.
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
I was completely clueless and just tried to balance between reviews and price, so I chose Hertz. It turned out to have the longest line when picking up the car. My broken English was not enough, but the staff patiently communicated with me using translation software.
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Buck Minnie
San Francisco
6 /10 Average
Reviewed: Thursday, January 9, 2025
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Wayne Franklin
San Francisco
2 /10 Poor
Reviewed: Monday, January 20, 2025
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Walker Boyle
San Francisco
10 /10 Excellent
Reviewed: Tuesday, January 21, 2025
Very good
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Beatrice Juliet
San Francisco
8 /10 Very good
Reviewed: Thursday, January 30, 2025
Very satisfied
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Aurora Rhodes
San Francisco
8 /10 Very good
Reviewed: Friday, January 31, 2025
It's okay, but the $200 deposit hasn't been refunded yet, and I went through three toll bridges.
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Harvey Louis
San Francisco
10 /10 Excellent
Reviewed: Sunday, February 2, 2025
Quite satisfied, there are many offices nationwide.
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Mignon Archibald
San Francisco
4 /10 Average
Reviewed: Friday, February 7, 2025
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Alvis Abe
San Francisco
2 /10 Poor
Reviewed: Sunday, February 9, 2025
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Miranda III.
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 13, 2025
Still very satisfied.
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Mildred Micah
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.
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Ed Geordie
San Francisco
10 /10 Excellent
Reviewed: Tuesday, March 4, 2025
Satisfied
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Greg Gunter
San Francisco
10 /10 Excellent
Reviewed: Monday, February 10, 2025
Very satisfying.
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Ophelia Housman
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 6, 2025
Great.
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Xanthe Service
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
The front desk staff patiently helped us resolve the issue.
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Dave Winifred
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
A very good car rental company.
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Ansel Blume
San Francisco
10 /10 Excellent
Reviewed: Monday, March 24, 2025
Quick and easy car rental without unnecessary chatter or hidden fees.
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Keith Wyld(e)
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 12, 2025
Very satisfied. Just one request: no additional services needed.
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Duncan Leacock
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 24, 2025
Thank you very much, the staff thoroughly explained the car rental and return process.
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Melissa Becher
San Francisco
8 /10 Very good
Reviewed: Sunday, July 6, 2025
The wait in line for pickup was quite long, but everything else was smooth, and there was no hard selling.
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Ira Julia
San Francisco
10 /10 Excellent
Reviewed: Friday, July 18, 2025
The instructions were clear enough to complete the entire process.
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Burnell
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 27, 2025
Very relaxing, no hassle, the car is new, will choose them again.
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Tobey Crichton
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 30, 2025
Very satisfied
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Woodrow Jenny
San Francisco
4 /10 Average
Reviewed: Monday, August 4, 2025
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Xanthe Service
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 14, 2025
Satisfactory
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Dinah Faulkner
San Francisco
6 /10 Average
Reviewed: Monday, August 18, 2025
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Chapman May
San Francisco
10 /10 Excellent
Reviewed: Wednesday, September 3, 2025
Very good.
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Franklin Raphael
San Francisco
10 /10 Excellent
Reviewed: Friday, September 5, 2025
Hertz is great!
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Zoe Charles
San Francisco
10 /10 Excellent
Reviewed: Saturday, October 4, 2025
The car broke down midway, so I had to change my plans, switch to a new car, and continue the journey.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, December 4, 2025
Honestly exceeded my expectations. I’d been worried about hidden fees, but everything turned out super transparent, legit, and smooth from start to finish.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Tuesday, December 16, 2025
Extremely satisfied
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, February 8, 2026
Super fast and efficient service.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Friday, February 27, 2026
There were tons of people and no cars available at first, everyone was just waiting. Maybe because we had kids with us, we only waited about 15 minutes. They didn’t try to hard-sell any extras either, just asked about them briefly and that was it.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 7, 2026
Dropping off the car was insanely easy, I was done in like 5 minutes.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Friday, May 8, 2026
Super satisfied with the whole experience from start to finish.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, May 11, 2026
Absolutely amazing and super fast!
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 21, 2026
Super satisfied with the whole experience
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 12, 2026
Great service, super quick process, really convenient.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 16, 2026
Really good overall, no complaints at all.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 10, 2026
The car was practically brand-new and super clean.
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Mamie Jonah
San Francisco
10 /10 Excellent
Reviewed: Monday, October 21, 2019
Very friendly and excellent service
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Berton Harold
San Francisco
4 /10 Average
Reviewed: Sunday, May 12, 2019
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