The car was easy to drive and clean.

Did not inform customers that the car consumes a lot of fuel.

As expected from a big company, both pickup and return were very fast, no upselling of insurance, and the car was new.

Picking up and returning the car was very convenient.

Chinese reception, speaks Mandarin. They didn't inform us in advance that the reserved car was unavailable. Upon picking up the car, we found out and communicated with the staff. They offered us a smaller Dodge or a Chevrolet for an extra $300 per day. We ended up spending an additional $160 on two insurances (one of which was for collision with uninsured vehicles, which in hindsight, was unnecessary). Returning the car was smooth; it was inspected on the spot and the deposit was refunded within two hours.