When returning the car near LA airport, there was a large open-air parking lot shared by three rental companies. The staff on duty that evening gave quick and rushed instructions, asking us to simply leave the keys and go. Later, I discovered that Hertz had overcharged me for an extra day's rental. Fortunately, I had taken some photos as proof, and Rentcars was very proactive in helping me reclaim my dues. However, I was not happy with Hertz's overall process. Make sure to carefully monitor any extra charges on your credit card when renting and returning cars.

The introduction was professional, clear, and concise, without any upselling.

Satisfied

Very good

Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.

Very good value for money and right options package was created/provided.