Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.

The pickup and return process was fast and convenient.

Originally booked a Jeep Cherokee, but got a Nissan Rogue instead. The car was very clean inside and the return process was quick. No extra insurance sales, very satisfied.

The attitude during pick-up and drop-off was excellent, especially during the return. They even told me where gas was expensive and directed me to a station with a normal price. Truly outstanding service.

Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.