Avis, San Francisco International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Toyota Corolla
Compact
US$59.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Honda Civic
Compact
US$59.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Cruze
Compact
US$59.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Volkswagen Jetta
Compact
US$60.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia Rio
Economy
US$60.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia Soul
Economy
US$60.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Spark
Mini
US$60.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Chrysler 200
  US$60.00/day
- Toyota Camry
  US$60.00/day
- Toyota RAV4
  US$62.00/day
Show other 35
Fold up
- Avis San Francisco Airport(SFO) Chevrolet Equinox Rental
  US$71.00/day

Avis - San Francisco International Airport Information, Car Rental Instructions & Policies

Address

780 Mcdonnell Road San Francisco Int'l Airport, San Francisco, 94128, United States

Telephone

+16508776780 / +16508732064

Pick-up Instructions

The Avis - San Francisco International Airport car rental location is in terminal

You can arrive by airport light trail and locate Avis - San Francisco International Airport car rental.

Airport Terminal Instructions AIRLINE PASSENGERS Follow signs to the baggage claim area. Follow signs to Air Train. At the Air Train Platform, board the Blue Line train to the Rental Car Center. TRAVEL TIME from the terminal to the Car Rental Center is approximately 10 minutes. Local renters go to car lot. WALK-UP RENTERS DRIVING NORTH ON HWY 101: Drive past the airport. Take the San Bruno AVENUE Exit East. Turn right at the traffic light on N. McDonnell Rd. Follow the signs to Customer Parking. DRIVING SOUTH ON HWY 101: Take the San Bruno AVENUE Exit. At the top of the ramp, turn left. At the United Airlines Bldg. traffic light, turn right on to N. McDonnell Rd. Follow the signs to Customer Parking. DRIVING NORTH OR SOUTH ON I-280: Take I-380 East Exit at South Airport Blvd. At the bottom of the ramp turn right. Follow the signs to Car Rental Return and then to Customer Parking.

Drop-off Instructions

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Fiat Mobi Volkswagen Polo Kia Picanto_or Similar Citroen Berlingo Or Similar Ford Fiesta Or Similar Chevrolet Spark Kia Soluto Ford Fiesta Toyota Rav4 Awd Or Similar Vw Polo Opel Astra Mercedes-benz C-class Or Similar Chevrolet Spark Or Similar Subaru Legacy Or Similar Kia Ceed Volkswagen Golf Inkl.gps Show more > Fiat Mobi Volkswagen Polo Kia Picanto_or Similar Citroen Berlingo Or Similar Ford Fiesta Or Similar Chevrolet Spark Kia Soluto Ford Fiesta Toyota Rav4 Awd Or Similar Vw Polo Opel Astra Mercedes-benz C-class Or Similar Chevrolet Spark Or Similar Subaru Legacy Or Similar Kia Ceed Volkswagen Golf Inkl.gps Suzuki Balena Volkswagen Jetta Or Similar Volkswagen T Roc Renault Clio Kia Picanto Volkswagen Polo Opel Cabrio Ford Transit 12-passenger Van Rwd Or Similar Proton X70 Or Similar Volkswagen Vento Peugeot 5008 Ford Kuga Opel Corsa Mg Zs Toyota Camry Or Similar Toyota Corolla Or Similar Nissan Rogue Or Similar Kuga Winter Tyres Mercedes-benz C300 Or Similar Nissan Juke Fiat Egea Or Similar Kia Soul Or Similar Fiat 500l Fiat Egea Diesel Nissan Altima Or Similar Toyota Camry Hybrid Or Similar Toyota Fortuner Toyota Prado Tesla Model Y Cubic Metre Van Tesla Model Y Tesla Model Y Kia Niro Or Similar Chevrolet Camaro Lt Or Similar Tesla Model 3 Standard Range Chevrolet Corvette Convertible Or Similar Mercedes-benz C300 Or Similar Audi A5 Sw Aut Hyundai Elantra Or Similar Bmw Serie 5 Gmc Canyon Volvo Xc90 Or Similar Toyota Corolla Or Similar Ford Mustang Gt Premium Toyota Proace Verso Ford Transit 12-passenger Van Rwd Or Similar Kia Niro Or Similar Ford Transit 12-passenger Van Rwd Or Similar Audi A3 Cabrio Gmc Yukon Denali Or Similar Cubic Metre Van Tesla Model 3 Or Similar Tesla Model 3 Tesla Long Range Model 3 Ford Lightning Or Similar Chevrolet Bolt Ford Mustang Mach-e Or Similar 4 E Tech Citroën C3 Aircross Kia Niro Ev Chevrolet Bolt Chevrolet Bolt Ev Or Similar Cadillac Xt6 Or Similar Jeep Wrangler 2-door Or Similar Jeep Wrangler 2-door Or Similar Toyota Rav4 Or Similar Mercedes-benz Glc Jeep Grand Wagoneer Chevrolet Camaro Lt Or Similar Toyota Rav4 Or Similar Genesis G70 Or Similar Chevrolet Spark Or Similar Ford F 150 Range Rover Sport, Bmw X7, Mercedes Gls Toyota Sienna Or Similar Toyota Sienna Or Similar Pack up ^	100% of the rental car rate plus USD 200-250	30-60
Other car models Pack up ^	100% of the rental car rate plus USD 200-300	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Tesla Model Y, Cubic Metre Van, Tesla Model Y, Tesla Model Y, Kia Niro Or Similar, Chevrolet Camaro Lt Or Similar, Tesla Model 3 Standard Range, Chevrolet Corvette Convertible Or Similar, Mercedes-benz C300 Or Similar, Audi A5 Sw Aut, Hyundai Elantra Or Similar, Bmw Serie 5, Gmc Canyon, Volvo Xc90 Or Similar, Toyota Corolla Or Similar, Ford Mustang Gt Premium, Toyota Proace Verso, Ford Transit 12-passenger Van Rwd Or Similar, Kia Niro Or Similar, Ford Transit 12-passenger Van Rwd Or Similar, Audi A3 Cabrio, Gmc Yukon Denali Or Similar, Cubic Metre Van, Tesla Model 3 Or Similar, Tesla Model 3, Tesla Long Range Model 3, Ford Lightning Or Similar, Chevrolet Bolt, Ford Mustang Mach-e Or Similar, 4 E Tech, Citroën C3 Aircross, Kia Niro Ev, Chevrolet Bolt, Chevrolet Bolt Ev Or Similar, Cadillac Xt6 Or Similar, Jeep Wrangler 2-door Or Similar, Jeep Wrangler 2-door Or Similar, Toyota Rav4 Or Similar, Mercedes-benz Glc, Jeep Grand Wagoneer, Chevrolet Camaro Lt Or Similar, Toyota Rav4 Or Similar, Genesis G70 Or Similar, Chevrolet Spark Or Similar, Ford F 150, Range Rover Sport, Bmw X7, Mercedes Gls, Toyota Sienna Or Similar, Toyota Sienna Or Similar

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Renters who have indicated a country of residence outside of the United States or Canada will be also required to present A return airline ticket.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Not allowed:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from San Francisco Airport

Railway Stations

2.1 mi from Caltrain - Millbrae Station

8.9 mi from 22nd St. Station

10.3 mi from San Francisco

Hotels

10.4 mi from Americania Hotel

10.5 mi from Yotel San Francisco

10.7 mi from Rodeway Inn Civic Center

Other Landmarks

9.5 mi from Mission Dolores

10.5 mi from San Francisco City Hall

11.3 mi from InterContinental Mark Hopkins San Francisco

CHECK RATES

Map view of Avis Store Location

coordinates: 37.628333333333 -122.40027777778

Location Images

Avis-San Francisco International Airport-14404-ats

The Airport Light Rail

Avis-San Francisco International Airport-14404-store

The Rental Desk

Avis-San Francisco International Airport-14404-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 0.1
Vehicle cleanliness: 0.0
Spaciousness: 0.1
Counter staff: 0.1
Pick-up location: 0.1
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

K.Verma
San Francisco
7.7 /10 Good
Reviewed: Friday, July 26, 2019
I have been charged 435 US dollars outside of my already paid amount for this reservation. 174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized. ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED. Please have this reversed.
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G.Chaytor
San Francisco
7.7 /10 Good
Reviewed: Friday, September 1, 2023
The service was excellent but vehicle condition was poor! We were upgraded to a large SUV as the luggage did not fit in the original vehicle. This was excellent. However, the condition of the vehicle was poor. The bodywork had several scratches and dints, the seats dirty, no water in the screen wash and a plastic cover missing from an internal door handle.
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P.LEE
San Francisco
6 /10 Average
Reviewed: Friday, January 5, 2024
AVIS gave us a Passenger Van that broke down suddenly on the morning of 25-12-2025 in the mountain of Bryce Canyon, Utah. AVIS left us stranded in a cold place. We had to seek the assistance from the Park Rangers to transport my family of & and luggage down to the town centre in Bryce Canyon. AVIS did not offer an immediate replacement vehicle. We had to find a hotel on our own for the night. The next day, we had to seek help to find transport from Bryce Canyon to Las Vegas. The costs of transport was exorbitant at USD1,500-00 due to a long distance as the taxi had to come from Cedas City (95cmiles to Bryce Canyon) and from Bryce Canyon to Las Vegas (265 miles). AVIS has a branch in Cedas City, Utah but was not willing to offer an replacement vehicle or offer any temporary transport to Cedas City. We had not only had to pay the taxi fare ($1,500.00) and hotel (about $276) but also lost almost 2 days of tour time. AVIS did not even offer ANY ASSISTANCE on our ordeal. When we requested on numerous times for the reimbursement of taxi fares & hotel costs, AVIS only offer 3 days rental on next visit and $100 after appeals. When we return the van to AVIS in San Francisco Airport, we met the Manager, Ms Autumn Post, who promised us that she would look into our reimbursement requests. We emailed on 2-1-2024 to Ms Autumn, detailing our ordeal and receipts of taxi fares & hotels, until now, we have yet to hear from Ms Autumn. We felt disappointed and angry with the very poor service standard by AVIS.
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Anonymous
San Francisco
6 /10 Average
Reviewed: Monday, March 25, 2024
Terrible service and I will never use Avis again. They overcharged me for fuel, included unexplained charges and incorrectly informed me on charges for a GPS. I plan to complain to their head office on the numerous inconsistencies in charges. It was my first time using the company, and if their intention was to never get me to do business through them again, then they succeeded.
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Warner Sassoon
San Francisco
8 /10 Very good
Reviewed: Sunday, October 25, 2015
All rental companies at San Francisco Airport are in one location, making it very convenient. Plus, AVIS car pickup is on the first floor, which is great. The first staff member we met insisted there were no Mustangs and kept pushing us to upgrade. We went to the car lot and saw numerous Mustangs, so we talked to a different staff member and finally got a Mustang! Los Angeles Airport is not like this – each company is quite far from the others.
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Hayden Johnson
San Francisco
4 /10 Average
Reviewed: Monday, July 18, 2016
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Vera Robbins
San Francisco
10 /10 Excellent
Reviewed: Friday, September 11, 2015
Picking up the car in San Francisco was very convenient, possibly because it was early and there were no queues. Chrysler's Town and Country has immense space; it fit our group of 5 people, 5 large suitcases, and 2 small suitcases. Truly an American car—big!
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Cara Garden
San Francisco
8 /10 Very good
Reviewed: Wednesday, June 22, 2016
We rented cars from this company for three separate legs of our self-driving trip in the USA. We chose this big company for its reputation, and everything went smoothly.
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Jodie Vaughan
San Francisco
2 /10 Poor
Reviewed: Wednesday, June 22, 2016
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Alberta Job
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 18, 2016
Large company, no mandatory charges, easy pick-up and drop-off procedures.
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Lance Eipstein
San Francisco
6 /10 Average
Reviewed: Monday, August 15, 2016
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Ferdinand Bart
San Francisco
10 /10 Excellent
Reviewed: Saturday, June 18, 2016
Convenient and fast, good quality cars that are relatively new, and the car use instructions were explained patiently. However, it is still advised to adapt to the car a bit before hitting the road.
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Dennis Hope
San Francisco
10 /10 Excellent
Reviewed: Saturday, March 5, 2016
Renting a car is easy, the vehicle was as specified, in good condition, and the service was excellent. They offered roadside assistance. Returning the car was smooth.
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Edmund Waters
San Francisco
10 /10 Excellent
Reviewed: Monday, October 12, 2015
Returned at the Avis LAX location. It has poor reviews on Yelp, but when I went there, it was not crowded and quite okay.
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Albert Irving
San Francisco
6 /10 Average
Reviewed: Sunday, October 11, 2015
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Ursula Landon
San Francisco
4 /10 Average
Reviewed: Friday, February 26, 2016
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Todd Southey
San Francisco
8 /10 Very good
Reviewed: Friday, November 13, 2015
After all, it's a big company. Although Doller's prices are a bit high, their vehicles are new and in excellent condition. Our rented car surprisingly accommodated eight large suitcases and several small ones.
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Hale Benson
San Francisco
8 /10 Very good
Reviewed: Saturday, February 20, 2016
They explained the car model I booked clearly, so it was acceptable.
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Jenny Carrie
San Francisco
2 /10 Poor
Reviewed: Thursday, July 28, 2016
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Suzanne Clarissa
San Francisco
4 /10 Average
Reviewed: Monday, July 27, 2015
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Abner Timothy
San Francisco
2 /10 Poor
Reviewed: Thursday, June 4, 2015
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Lesley Chesterton
San Francisco
6 /10 Average
Reviewed: Thursday, February 26, 2015
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Baron Gresham
San Francisco
4 /10 Average
Reviewed: Wednesday, January 14, 2015
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Claude Kipling
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 7, 2014
Originally booked a Ford Focus, but was informed at the airport that it wasn't available. After some negotiation, I paid a small fee to upgrade to a Ford Mustang. AVIS had good service, the pickup and return process was convenient, the car was fairly new, and it was in good condition.
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Tammy Macaulay
San Francisco
2 /10 Poor
Reviewed: Monday, August 18, 2014
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Quintina Armstrong
San Francisco
10 /10 Excellent
Reviewed: Saturday, May 17, 2014
The service is very convenient, attentive, and fast. The procedures are simple, and both picking up and returning the car are quick. The price is slightly higher than other companies, but you get what you pay for.
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Teresa Herty
San Francisco
6 /10 Average
Reviewed: Monday, February 18, 2019
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May Juliana
San Francisco
6 /10 Average
Reviewed: Tuesday, February 19, 2019
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William Bertha
San Francisco
2 /10 Poor
Reviewed: Saturday, February 23, 2019
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Willie Emmie
San Francisco
10 /10 Excellent
Reviewed: Friday, February 23, 2018
Excellent service. Initially had some issues, but they were resolved well through communication.
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Pag Christiana
San Francisco
10 /10 Excellent
Reviewed: Monday, October 23, 2017
The vehicle is new, and the service attitude is great.
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Emily Cowper
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 24, 2017
The car pickup process was smooth. The staff recommended roadside assistance insurance, which would cover towing costs in case of an accident. I didn't think it was necessary, so I declined. Everything else was fine.
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Hugh Bowman
San Francisco
8 /10 Very good
Reviewed: Wednesday, October 25, 2017
It's alright, fairly satisfied. I would choose them again if I have the chance.
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Lester Melville
San Francisco
8 /10 Very good
Reviewed: Sunday, June 18, 2017
The wait time for picking up the car was quite long. The staff kept persuading us to upgrade the vehicle, and the pricing was not very transparent. The return process, however, was fairly simple and smooth.
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Bert Holt
San Francisco
2 /10 Poor
Reviewed: Saturday, February 24, 2018
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Newman Herbert
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 22, 2017
Highly convenient and considerate
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Isabel Jim
San Francisco
10 /10 Excellent
Reviewed: Thursday, November 16, 2017
Convenient
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Reg Moses
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 5, 2017
Robust system
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Rachel Lucia
San Francisco
10 /10 Excellent
Reviewed: Friday, July 7, 2017
Average service.
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Edwiin Bright
San Francisco
8 /10 Very good
Reviewed: Thursday, July 13, 2017
The store staff were very friendly and efficient.
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Ida Wat
San Francisco
10 /10 Excellent
Reviewed: Friday, December 8, 2017
Very convenient
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Caroline Polly
San Francisco
10 /10 Excellent
Reviewed: Wednesday, September 28, 2016
Excellent
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August Bessemer
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 29, 2016
Although it’s the most expensive, it’s worth it!
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Debby Dierser
San Francisco
8 /10 Very good
Reviewed: Tuesday, October 4, 2016
Spent a long time finding the car; the handwriting was really difficult to read. Will make sure to ask clearly next time.
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Vivian Crichton
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 6, 2017
Very efficient and extremely attentive service
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Porter Lindberg(h)
San Francisco
10 /10 Excellent
Reviewed: Thursday, March 1, 2018
The service attitude was very friendly.
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Fanny Nell
San Francisco
4 /10 Average
Reviewed: Thursday, February 16, 2017
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Lambert Jennings
San Francisco
10 /10 Excellent
Reviewed: Wednesday, December 14, 2016
Very convenient.
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Omar Hazlitt
San Francisco
2 /10 Poor
Reviewed: Friday, February 2, 2018
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Isidore Augustine
San Francisco
10 /10 Excellent
Reviewed: Friday, March 2, 2018
The rental process is convenient.
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Murray Isaac
San Francisco
4 /10 Average
Reviewed: Tuesday, February 21, 2017
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Sabrina Salome
San Francisco
8 /10 Very good
Reviewed: Saturday, August 19, 2017
The store staff was quite helpful and managed to find us a Chrysler upon our request. Although it was a lower-end variant, it was the model we wanted as we are familiar with its driving features.
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Enid I.
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 8, 2018
Since we picked up the car at 9 PM, there were fewer people, and we didn't have to wait in line. They only asked if we needed GPS because we had full insurance, and then it was done.
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Ursula Partridge
San Francisco
2 /10 Poor
Reviewed: Tuesday, August 22, 2017
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April Daniel
San Francisco
4 /10 Average
Reviewed: Tuesday, October 11, 2016
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Egbert Eve
San Francisco
10 /10 Excellent
Reviewed: Thursday, March 9, 2017
Excellent
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Dana Frank
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 11, 2016
Very simple process
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Moses Mark
San Francisco
10 /10 Excellent
Reviewed: Monday, August 28, 2017
The Filipino lady at Avis was very helpful, and upgrading the license was free. Not bad, thumbs up. Chose AVIS many times afterward.
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Jerome Stephen
San Francisco
6 /10 Average
Reviewed: Tuesday, September 5, 2017
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Veronica Defoe
San Francisco
6 /10 Average
Reviewed: Tuesday, September 5, 2017
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King Ford
San Francisco
8 /10 Very good
Reviewed: Friday, October 14, 2016
Reputable company.
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Iris Gallup
San Francisco
2 /10 Poor
Reviewed: Tuesday, March 6, 2018
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Tom Cotton
San Francisco
6 /10 Average
Reviewed: Thursday, February 15, 2018
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Lena Saxton
San Francisco
2 /10 Poor
Reviewed: Tuesday, September 12, 2017
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Lynn Partridge
San Francisco
2 /10 Poor
Reviewed: Tuesday, September 19, 2017
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Eileen Doherty
San Francisco
4 /10 Average
Reviewed: Monday, October 17, 2016
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Sally Austin
San Francisco
2 /10 Poor
Reviewed: Friday, September 29, 2017
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Cynthia Camp
San Francisco
2 /10 Poor
Reviewed: Monday, September 16, 2019
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Dick Susan
San Francisco
2 /10 Poor
Reviewed: Thursday, October 5, 2017
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Hyman Wilde
San Francisco
8 /10 Very good
Reviewed: Saturday, October 7, 2017
Quick and simple car pickup and return, no excessive upselling
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Denise Robin
San Francisco
8 /10 Very good
Reviewed: Tuesday, February 20, 2018
Pickup and drop-off were very convenient
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Nora Keats
San Francisco
6 /10 Average
Reviewed: Tuesday, October 10, 2017
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Yale Valentine
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 22, 2018
There was basically no queue, and the process was completed very quickly.
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Osborn Nico(l)
San Francisco
10 /10 Excellent
Reviewed: Saturday, October 14, 2017
I compared for a long time before choosing Avis, attracted by the international brand. They didn't disappoint us. The San Francisco airport has a light rail directly to the car rental center with all major rental companies. The big companies have queues, but the speed was acceptable. There was no aggressive push for insurance. After handling the paperwork, they just told us the car slot number, and we went to the parking lot with our voucher to pick up the car. We originally booked a Chrysler but ended up with a Kia. Initially, we were a bit disappointed, but it turned out to drive very well, great acceleration and handling, overall a fantastic driving experience. Returning the car was also very convenient; we just filled up the gas and drove to the parking lot, they checked it quickly and processed our return. Since we returned the car two days earlier, we even got a refund for those two days.
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Nick Arthur
San Francisco
6 /10 Average
Reviewed: Saturday, October 14, 2017
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Tobey Dorothy
San Francisco
8 /10 Very good
Reviewed: Sunday, October 15, 2017
First time renting a car and the experience was good. I'll definitely choose Avis again in the future.
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Janet Webster
San Francisco
10 /10 Excellent
Reviewed: Monday, August 6, 2018
Satisfied
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Woodrow Jenny
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 9, 2018
Our flight was delayed, so we picked up the car 2 hours earlier than scheduled. Due to language barriers, we were concerned about being charged for unnecessary insurance, but it turned out to be fine. The car was picked up quickly, but the attitude of the front desk staff could be improved.
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Arlen Tracy
San Francisco
10 /10 Excellent
Reviewed: Friday, August 10, 2018
Excellent experience
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Stephanie Smedley
San Francisco
10 /10 Excellent
Reviewed: Thursday, March 22, 2018
Went there after 9 PM, no queue
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Muriel Aldington
San Francisco
4 /10 Average
Reviewed: Wednesday, January 9, 2019
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Bertram Nahum
San Francisco
10 /10 Excellent
Reviewed: Thursday, January 10, 2019
The counter staff was very friendly. When I picked up the car and had questions, the on-site staff came to help immediately.
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Elma Ferdinand
San Francisco
2 /10 Poor
Reviewed: Friday, January 11, 2019
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Candice Newman
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 12, 2018
Very convenient!
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Sophia Buckle
San Francisco
6 /10 Average
Reviewed: Monday, August 13, 2018
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Leonard Clark(e)
San Francisco
6 /10 Average
Reviewed: Wednesday, August 15, 2018
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Darnell Nixon
San Francisco
10 /10 Excellent
Reviewed: Friday, May 3, 2019
No prior service at all
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Antonio Lancelot
San Francisco
2 /10 Poor
Reviewed: Sunday, August 19, 2018
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Kerr Adelaide
San Francisco
4 /10 Average
Reviewed: Monday, June 18, 2018
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Diana Bert
San Francisco
2 /10 Poor
Reviewed: Saturday, May 4, 2019
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Colin Shelley
San Francisco
8 /10 Very good
Reviewed: Saturday, March 23, 2019
No queue, car is easy to drive
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April Daniel
San Francisco
10 /10 Excellent
Reviewed: Monday, August 20, 2018
There was no Malibu available at the time, so they gave us a 7-seater Mitsubishi Outlander. It was perfect for our group of three adults and two kids. The third row was spacious for the two children, and the second row can fold 4/6, making it convenient for luggage. The 2.0 engine is a bit weak, but the fuel consumption is 7.4L/100km, not high. Gas is cheap in the US. Returning the car was super easy, took only half a minute.
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Novia Wodehous
San Francisco
10 /10 Excellent
Reviewed: Monday, August 20, 2018
Quick paperwork processing
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Wright Beaufort
San Francisco
2 /10 Poor
Reviewed: Sunday, November 26, 2023
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Frank Milton
San Francisco
2 /10 Poor
Reviewed: Wednesday, August 22, 2018
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Gerald Gray
San Francisco
6 /10 Average
Reviewed: Wednesday, August 22, 2018
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Irma Houston
San Francisco
6 /10 Average
Reviewed: Thursday, August 23, 2018
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Victoria Hoyle
San Francisco
8 /10 Very good
Reviewed: Tuesday, February 19, 2019
Average
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Ken Raman
San Francisco
10 /10 Excellent
Reviewed: Tuesday, May 7, 2019
Very satisfied. This was my first time renting a car abroad, I was a bit nervous but the staff was very friendly and efficient.
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Yvette Haydn
San Francisco
2 /10 Poor
Reviewed: Wednesday, March 27, 2019
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Penny Senior
San Francisco
10 /10 Excellent
Reviewed: Monday, August 27, 2018
Good
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Lester Melville
San Francisco
6 /10 Average
Reviewed: Thursday, October 25, 2018
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Haley Hansen
San Francisco
8 /10 Very good
Reviewed: Tuesday, January 29, 2019
Pretty good
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Morton Joule
San Francisco
10 /10 Excellent
Reviewed: Saturday, February 23, 2019
Simple and efficient
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Lucien Belle
San Francisco
4 /10 Average
Reviewed: Friday, August 31, 2018
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Zero Bulwer
San Francisco
2 /10 Poor
Reviewed: Monday, September 3, 2018
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Mortimer Adams
San Francisco
6 /10 Average
Reviewed: Tuesday, September 4, 2018
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Dinah Faulkner
San Francisco
4 /10 Average
Reviewed: Monday, July 2, 2018
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Reg Moses
San Francisco
6 /10 Average
Reviewed: Friday, September 7, 2018
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Hilary Addison
San Francisco
2 /10 Poor
Reviewed: Friday, September 1, 2023
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Augus Toby
San Francisco
6 /10 Average
Reviewed: Friday, February 8, 2019
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Lance Eipstein
San Francisco
8 /10 Very good
Reviewed: Monday, September 10, 2018
There were quite a few people in line, and with only a few counters, I waited for more than half an hour. However, the crowd indicates that AVIS is quite popular.
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Florence Bronte
San Francisco
10 /10 Excellent
Reviewed: Monday, July 9, 2018
Very good
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Archer Broad
San Francisco
10 /10 Excellent
Reviewed: Friday, July 13, 2018
Quite satisfied
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Denise Robin
San Francisco
2 /10 Poor
Reviewed: Wednesday, September 19, 2018
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Quincy Lena
San Francisco
2 /10 Poor
Reviewed: Friday, July 27, 2018
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Martina Beck
San Francisco
6 /10 Average
Reviewed: Wednesday, September 26, 2018
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Myrna Monroe
San Francisco
6 /10 Average
Reviewed: Tuesday, July 31, 2018
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Richard Wesley
San Francisco
2 /10 Poor
Reviewed: Friday, August 3, 2018
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Wayne Raymond
San Francisco
10 /10 Excellent
Reviewed: Wednesday, October 3, 2018
Friendly and convenient
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Ruby Ulysses
San Francisco
2 /10 Poor
Reviewed: Wednesday, May 31, 2023
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Rosalind Black
San Francisco
2 /10 Poor
Reviewed: Friday, October 5, 2018
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Carr Marshall
San Francisco
4 /10 Average
Reviewed: Friday, August 12, 2022
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Wendell Nehemiah
San Francisco
8 /10 Very good
Reviewed: Sunday, November 21, 2021
Very satisfied
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Gregary Mansfield
San Francisco
10 /10 Excellent
Reviewed: Tuesday, September 28, 2021
Very good
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Nelly Johnny
San Francisco
8 /10 Very good
Reviewed: Saturday, September 12, 2020
Overall service is satisfactory.
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Jennifer Wood
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 13, 2020
Very satisfied
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Greg Gunter
San Francisco
2 /10 Poor
Reviewed: Friday, June 12, 2020
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Sharon Walker
San Francisco
10 /10 Excellent
Reviewed: Wednesday, June 10, 2020
Everything was satisfactory. The car had no issues, and the pickup and dropoff process was very convenient. The car had been driven over 30,000 kilometers but was still relatively new.
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Les Strong
San Francisco
2 /10 Poor
Reviewed: Friday, June 5, 2020
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Peter Wallace
San Francisco
10 /10 Excellent
Reviewed: Thursday, January 30, 2020
The service at the San Francisco pick-up location was mediocre.
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Hedda Babbitt
San Francisco
10 /10 Excellent
Reviewed: Sunday, December 1, 2019
Initially, they gave me a car larger than the one I booked (I reserved a 7-seater SUV). I was about to accept it, but it felt too big to drive comfortably. I went back to explain my concerns, and the staff was very nice and accommodating. They persisted and eventually found the model I wanted.
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Blake Morton
San Francisco
6 /10 Average
Reviewed: Saturday, November 2, 2019
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Pandora Harte
San Francisco
2 /10 Poor
Reviewed: Wednesday, October 30, 2019
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Joshua George
San Francisco
8 /10 Very good
Reviewed: Friday, October 25, 2019
At the beginning, they tried to upsell various options, but the follow-up service was quite good.
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Monica Kent
San Francisco
10 /10 Excellent
Reviewed: Monday, October 21, 2019
The lady at the pickup service was very nice and even upgraded our car for free (mainly because the original car would take time to be ready, and she was kind enough not to make us wait too long). Initially, there was an attempt to sell us insurance, but when we said no, they did not push further.
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Stacey
San Francisco
10 /10 Excellent
Reviewed: Monday, October 14, 2019
Great service, very short wait time.
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Crystal Constance
San Francisco
10 /10 Excellent
Reviewed: Wednesday, May 29, 2019
The lady at the rental car company was very friendly, chatting about everything. Although she worked slowly, I was very satisfied. I reserved a Ford Edge (5-seater), but got a Mazda CX-9 (7-seater) instead, which was great. Returning the car was also very quick, took just 3 minutes.
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Julia Dryden
San Francisco
10 /10 Excellent
Reviewed: Tuesday, August 13, 2019
Renting and returning the car was quite convenient, but you do need a Visa card.
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Boris Robert
San Francisco
2 /10 Poor
Reviewed: Wednesday, August 21, 2019
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Quinn Michelson
San Francisco
8 /10 Very good
Reviewed: Tuesday, July 16, 2019
Short pickup time, high service efficiency.
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Carl Hobbes
San Francisco
2 /10 Poor
Reviewed: Wednesday, August 21, 2019
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Hugo Bridges
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 4, 2019
Picking up and dropping off the car was very convenient. The first car we got had an oil light come on while driving in San Francisco. We returned to AVIS, and they quickly gave us a new car.
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Rodney Raman
San Francisco
2 /10 Poor
Reviewed: Monday, July 8, 2019
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Herbert Jordan
San Francisco
8 /10 Very good
Reviewed: Friday, July 19, 2019
It was okay
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Gene Bell
San Francisco
10 /10 Excellent
Reviewed: Friday, June 14, 2024
Satisfied
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Guy Lyly
San Francisco
10 /10 Excellent
Reviewed: Monday, June 17, 2024
Excellent! The car was very new, and both pickup and drop-off were convenient and easy.
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Olga Sandy
San Francisco
10 /10 Excellent
Reviewed: Friday, June 7, 2019
Great experience, the car had 6300 miles
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Lennon Jimmy
San Francisco
10 /10 Excellent
Reviewed: Thursday, July 11, 2019
Due to a delayed flight, our car pickup time was changed. Customer service responded promptly and helped us reschedule the pickup time with the store. After landing, we followed the instructions and easily found the Avis pickup spot. There were few people in line, and the salesperson did not push any insurance. Overall, we were very satisfied.
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Ingram Matthew
San Francisco
2 /10 Poor
Reviewed: Thursday, July 11, 2019
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Kim Bennett
San Francisco
2 /10 Poor
Reviewed: Wednesday, July 31, 2019
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Gemma Shaw
San Francisco
10 /10 Excellent
Reviewed: Friday, June 21, 2024
Very satisfied
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Elma Ferdinand
San Francisco
2 /10 Poor
Reviewed: Sunday, June 9, 2019
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Colbert Peacock
San Francisco
2 /10 Poor
Reviewed: Monday, July 1, 2019
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Bennett Mill
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 11, 2019
Overall pretty good, pickup and drop-off were very fast.
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Lester Horatio
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 8, 2019
I think this company might be the best.
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Aaron Ricardo
San Francisco
10 /10 Excellent
Reviewed: Friday, June 7, 2024
The service was satisfactory, efficient, and quick.
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Elma Ferdinand
San Francisco
10 /10 Excellent
Reviewed: Friday, June 7, 2024
The service was excellent, thanks to Bobby.
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Prudence Kennan
San Francisco
8 /10 Very good
Reviewed: Thursday, June 6, 2024
Overall satisfied, but hope the return process can be improved.
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Sean Jonson
San Francisco
6 /10 Average
Reviewed: Monday, September 30, 2019
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Bob Stowe
San Francisco
10 /10 Excellent
Reviewed: Saturday, June 1, 2024
Very satisfied, had a great self-driving experience.
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Louise Rosalind
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 30, 2024
Good attitude
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Jacob Jennings
San Francisco
8 /10 Very good
Reviewed: Wednesday, May 29, 2024
After driving over 80 miles, I noticed a strange noise from the car. I returned to the pickup point and requested a replacement. The staff quickly provided a note, and I was able to change the car upstairs. Quite satisfied.
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Boyce Sharp
San Francisco
10 /10 Excellent
Reviewed: Sunday, May 26, 2024
No forced add-on services, both pick-up and drop-off were very quick.
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Marico Wagner
San Francisco
10 /10 Excellent
Reviewed: Wednesday, May 22, 2024
The tire had a leak midway, but I quickly found a store and got a new car.
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Griffith Anderson
San Francisco
8 /10 Very good
Reviewed: Monday, May 13, 2024
You need to take a special rail transit to pick up the car, and the directions are very clear.
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Louise Rosalind
San Francisco
8 /10 Very good
Reviewed: Monday, May 13, 2024
You need to take a special tram to pick up the car, the instructions are very clear.
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Ada Clement
San Francisco
8 /10 Very good
Reviewed: Wednesday, May 8, 2024
The staff at AVIS in San Francisco Airport were very rude, especially a long-haired Black girl and a chubby White guy, both had bad attitudes. Initially, they gave me a car with a broken window and many scratches on the door. Later, when I found an AVIS PREMIER service guy on the same floor, his attitude was much better, and he gave me a brand new car.
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Stanley Dillon
San Francisco
10 /10 Excellent
Reviewed: Tuesday, May 7, 2024
Very satisfied
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Tab Halifax
San Francisco
10 /10 Excellent
Reviewed: Thursday, April 25, 2024
Great, the car was in good condition, quick and convenient.
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Dave Will
San Francisco
10 /10 Excellent
Reviewed: Saturday, April 20, 2024
Convenient pick-up and use
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Hiram Chaplin
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 27, 2024
Satisfied
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Taylor Cook(e)
San Francisco
10 /10 Excellent
Reviewed: Sunday, June 30, 2024
Very convenient
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Kirk North
San Francisco
10 /10 Excellent
Reviewed: Monday, July 8, 2024
It's okay.
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Brandon Ivan
San Francisco
8 /10 Very good
Reviewed: Tuesday, July 9, 2024
Very satisfied
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Darcy Hill
San Francisco
10 /10 Excellent
Reviewed: Friday, July 5, 2024
Very satisfied, just waiting for the pre-sale fee to be released.
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Dunn Raphael
San Francisco
10 /10 Excellent
Reviewed: Monday, July 15, 2024
Very satisfied
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Thera Jeames
San Francisco
8 /10 Very good
Reviewed: Wednesday, July 17, 2024
The service at AVIS was barely acceptable, but some issues were not resolved in a timely manner. The vehicle pickup process at the store was cumbersome and we had some unnecessary trouble with the staff. Although my order clearly included the fee for a second driver, the staff insisted that they couldn't find this in the order and overcharged me by $70 billion. However, the QEEQ platform staff provided strong support and resolved the issue satisfactorily in the end.
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Cecil Cronin
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 17, 2024
Quite satisfied.
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Abigail Harrod
San Francisco
10 /10 Excellent
Reviewed: Friday, July 19, 2024
Highly efficient
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Norman Rockefeller
San Francisco
10 /10 Excellent
Reviewed: Saturday, July 20, 2024
Friendly and smiling staff
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Claude Peter
San Francisco
10 /10 Excellent
Reviewed: Friday, July 19, 2024
Renting and returning the car was very convenient. After getting off the plane, you can follow the signs to find the rental location. For returning, just drive to the designated spot and leave the key in the car.
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Frederic Gregory
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 24, 2024
Good service attitude, no upselling even with full insurance purchased. They let you choose from several models. The staff I met was an Asian named Bobby.
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Wanda Copperfield
San Francisco
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Good. The car has good safety features, including lane keeping, cruise control, rear cross-traffic alert, and a backup camera.
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Dale Clapham
San Francisco
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The price for the car upgrade was very reasonable, just an additional $25 per day.
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Kevin MacPherson
San Francisco
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Very satisfied, almost a new car
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Caesar Dunlop
San Francisco
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Very good experience, everything went smoothly. The car was spacious and easy to drive. At the rental counter, they just asked if additional insurance was needed, and if not, they were fine with it. There were staff in the parking lot to assist as well. Very worry-free, highly recommended!
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L.Slipacoff
San Francisco
10 /10 Excellent
Reviewed: Thursday, October 10, 2024
Fantastic
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Philip Goldsmith
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 4, 2024
Everything went smoothly. They consistently reminded not to leave belongings behind and didn't push additional insurance.
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Yehudi Back
San Francisco
8 /10 Very good
Reviewed: Sunday, August 4, 2024
Quite satisfied, the car pickup process was fast.
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William Piers
San Francisco
6 /10 Average
Reviewed: Friday, August 9, 2024
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Amy Jordan
San Francisco
10 /10 Excellent
Reviewed: Friday, August 9, 2024
The service was good, although the queue was quite long at times. The car I initially got had a tire pressure issue, but the store quickly replaced it after I drove back the next day.
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Abigail Harrod
San Francisco
10 /10 Excellent
Reviewed: Monday, August 12, 2024
The AVIS rental center at San Francisco Airport had a lot of customers, but the staff handled it relatively quickly. After waiting in line for a while, the process was completed, and picking up the car was even easier; you just go directly to the parking spot to get the car. Overall, the speed was very efficient.
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Virginia Wilson
San Francisco
6 /10 Average
Reviewed: Tuesday, August 13, 2024
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Hazel Cook
San Francisco
8 /10 Very good
Reviewed: Tuesday, August 13, 2024
Satisfied
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Theresa Needham
San Francisco
10 /10 Excellent
Reviewed: Monday, August 12, 2024
It's really convenient, I'll use it again next time.
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Nina Patrick
San Francisco
10 /10 Excellent
Reviewed: Monday, August 26, 2024
The waiting time was acceptable. Arrived at San Francisco airport around noon; the counter was busy but well-organized.
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Zebulon Abraham
San Francisco
10 /10 Excellent
Reviewed: Monday, August 26, 2024
Very satisfied
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Bennett Mill
San Francisco
10 /10 Excellent
Reviewed: Monday, August 26, 2024
The staff were friendly and efficient.
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Dylan Aldridge
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 28, 2024
Very satisfied.
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Gabrielle Tuttle
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 28, 2024
The service attitude was good, and the queue was not long.
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Vivian Ezekiel
San Francisco
10 /10 Excellent
Reviewed: Thursday, August 29, 2024
The initially provided car had too many miles, the engine made strange noises, and the windshield wipers didn’t work properly. Later, they replaced it with a newer car with 5700 miles.
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Tina Judd
San Francisco
10 /10 Excellent
Reviewed: Thursday, September 5, 2024
Satisfied, but the car I received was not very new.
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Walker Boyle
San Francisco
10 /10 Excellent
Reviewed: Monday, September 9, 2024
The only issue was the slightly long queue during vehicle pickup. Returning the car was very convenient—just driving into the 'Return Area,' where friendly staff immediately assisted me. I almost forgot to leave the keys since I didn’t even have to turn off the engine.
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Patrick
San Francisco
8 /10 Very good
Reviewed: Saturday, September 21, 2024
The Chrysler Pacifica provided had already clocked 50,000 miles and was quite worn out with poor vehicle condition. Arrived early in the morning, counters on floors 1-3 were closed, had to go to the 4th floor and then return to the 3rd floor to pick up the car. However, the deposit refund was processed quickly.
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Archer Broad
San Francisco
6 /10 Average
Reviewed: Sunday, September 29, 2024
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Sharon Walker
San Francisco
8 /10 Very good
Reviewed: Friday, October 4, 2024
It's okay.
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Wilbur Saxton
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Very quick processing
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Eudora Dan
San Francisco
10 /10 Excellent
Reviewed: Friday, October 11, 2024
Satisfied
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Paula Winifred
San Francisco
10 /10 Excellent
Reviewed: Monday, October 14, 2024
Excellent service.
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Stanford Garcia
San Francisco
10 /10 Excellent
Reviewed: Sunday, October 20, 2024
The vehicle is very new.
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Peter Wallace
San Francisco
8 /10 Very good
Reviewed: Saturday, October 12, 2024
Overall service was good, but the charges using the electronic toll card were unclear. Please explain it more clearly before renting next time.
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Channing Dick
San Francisco
4 /10 Average
Reviewed: Tuesday, September 3, 2024
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Lawrence Christie
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
Very satisfied
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Susan Gissing
San Francisco
8 /10 Very good
Reviewed: Wednesday, February 5, 2025
The car was pretty good.
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Nat Watt
San Francisco
10 /10 Excellent
Reviewed: Friday, February 7, 2025
Much better than expected.
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Eve Walpole
San Francisco
6 /10 Average
Reviewed: Tuesday, February 11, 2025
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Vic Tobias
San Francisco
10 /10 Excellent
Reviewed: Wednesday, February 12, 2025
Excellent service.
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Edmund Waters
San Francisco
8 /10 Very good
Reviewed: Saturday, February 22, 2025
Very convenient, since it's Avis's own service.
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Paddy Gosse
San Francisco
10 /10 Excellent
Reviewed: Tuesday, February 25, 2025
The overall service is quite good.
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Ina Attlee
San Francisco
10 /10 Excellent
Reviewed: Friday, March 14, 2025
Fast service without upselling.
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Crystal Constance
San Francisco
10 /10 Excellent
Reviewed: Sunday, March 16, 2025
Easy pick-up and drop-off process, instructions are simple.
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Devin Gunther
San Francisco
6 /10 Average
Reviewed: Monday, March 24, 2025
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Merle Gladstone
San Francisco
10 /10 Excellent
Reviewed: Thursday, April 3, 2025
Very satisfied.
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Jenny Carrie
San Francisco
10 /10 Excellent
Reviewed: Saturday, April 12, 2025
Good service with no unnecessary upselling.
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Virgil Hal
San Francisco
10 /10 Excellent
Reviewed: Tuesday, April 15, 2025
The service of this international company is excellent.
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Jack Yeates
San Francisco
2 /10 Poor
Reviewed: Friday, April 18, 2025
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Jean Coffey
San Francisco
10 /10 Excellent
Reviewed: Monday, May 5, 2025
Excellent
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Ogden Bill
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 8, 2025
Very satisfied, very convenient, and the car was relatively new.
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Norman Rockefeller
San Francisco
6 /10 Average
Reviewed: Monday, May 19, 2025
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Hilary Rusk
San Francisco
10 /10 Excellent
Reviewed: Monday, May 19, 2025
The car is in good condition, only six months old.
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Taylor Cook(e)
San Francisco
10 /10 Excellent
Reviewed: Wednesday, May 21, 2025
Very efficient.
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Cleveland Daisy
San Francisco
10 /10 Excellent
Reviewed: Friday, May 23, 2025
Satisfied
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Veromca Juliet
San Francisco
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Very good
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Stephanie Smedley
San Francisco
8 /10 Very good
Reviewed: Saturday, May 24, 2025
Satisfied.
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Debby Dierser
San Francisco
10 /10 Excellent
Reviewed: Tuesday, May 27, 2025
Highly recommended.
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Mag Helin(a)
San Francisco
10 /10 Excellent
Reviewed: Saturday, May 31, 2025
This is a large company with a wide selection of vehicles. The service is excellent, and the car pickup process is quick. The vehicles are in good condition, clean, and odor-free. I will choose this company again in the future.
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Merry Lawson
San Francisco
10 /10 Excellent
Reviewed: Monday, June 2, 2025
Everything went smoothly, but the wait in line to pick up the car was too long.
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Perry Lytton
San Francisco
10 /10 Excellent
Reviewed: Sunday, June 15, 2025
The car was in good condition, handed over with a full tank, easy pickup and return, and the service attitude was excellent.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, June 23, 2025
Pre-check in works great and it made it a lot faster to pick up the car. The also upgraded my car and swapped it for free when I needed more space.
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Dylan Aldridge
San Francisco
8 /10 Very good
Reviewed: Tuesday, June 24, 2025
Quick and short waiting time.
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Glenn Morse
San Francisco
10 /10 Excellent
Reviewed: Wednesday, June 25, 2025
Quite satisfactory
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Yedda Murray
San Francisco
10 /10 Excellent
Reviewed: Monday, June 30, 2025
Excellent
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Yetta Twain
San Francisco
10 /10 Excellent
Reviewed: Monday, June 30, 2025
The car rental front desk process is straightforward, and pick-up and drop-off are convenient.
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Kerwin Alice
San Francisco
10 /10 Excellent
Reviewed: Friday, July 4, 2025
On the second day after picking up the car, I noticed that the lower part of the front passenger door panel was loose, to the point where I hesitated to close the door for fear of making it worse. I took photos and reported it to both QEEQ and Avis. After 7 days, I returned the car without any issues. I had purchased full insurance, so I’m not sure whether it would have been a problem if I was uninsured. I recommend everyone to carefully inspect the car when picking it up.
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Milo Galbraith
San Francisco
8 /10 Very good
Reviewed: Monday, July 7, 2025
Overall satisfied, the condition of the car was good.
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Joseph Pater
San Francisco
10 /10 Excellent
Reviewed: Monday, July 7, 2025
I rented a car three times during my trip to the US, all from AVIS. The service was excellent, and there were no issues at all.
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Jeff DuBois
San Francisco
8 /10 Very good
Reviewed: Wednesday, July 9, 2025
The service was great, and they didn't push extra insurance.
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Belinda O'Neil
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 13, 2025
The pick-up and drop-off process was very smooth! Picked up the car in San Francisco and returned it in Los Angeles. The experience of driving along Highway 1 was fantastic.
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Max Adam
San Francisco
10 /10 Excellent
Reviewed: Monday, July 14, 2025
Satisfied
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Maxwell Carpenter
San Francisco
10 /10 Excellent
Reviewed: Tuesday, July 15, 2025
Fast service, no need to wait in line.
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Wright Beaufort
San Francisco
10 /10 Excellent
Reviewed: Thursday, July 17, 2025
The check-in process was quick and efficient, without any upselling of additional products.
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Darnell Nixon
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 20, 2025
Very convenient.
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Eunice Hodge
San Francisco
6 /10 Average
Reviewed: Sunday, July 20, 2025
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Vito Clare
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 20, 2025
The pickup process was quick. Although the specified model wasn't available, the alternative car provided was spacious and very new.
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Quintion Noel
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 23, 2025
Satisfied.
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Wayne Raymond
San Francisco
6 /10 Average
Reviewed: Saturday, July 26, 2025
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Leo MacPherson
San Francisco
10 /10 Excellent
Reviewed: Sunday, July 27, 2025
Great!
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Jocelyn Wild
San Francisco
10 /10 Excellent
Reviewed: Monday, July 28, 2025
Very satisfied.
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Leonard Clark(e)
San Francisco
10 /10 Excellent
Reviewed: Monday, July 28, 2025
AVIS provides excellent service and the car condition was great.
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Molly Ann
San Francisco
10 /10 Excellent
Reviewed: Tuesday, July 29, 2025
Satisfied and convenient
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Kennedy Samson
San Francisco
10 /10 Excellent
Reviewed: Wednesday, July 30, 2025
Very satisfied
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Gordon Russell
San Francisco
8 /10 Very good
Reviewed: Thursday, July 31, 2025
There was an additional charge for the San Francisco Bay Area bridge toll at the counter, but no other hidden fees.
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Tiffany Emma
San Francisco
2 /10 Poor
Reviewed: Friday, August 1, 2025
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Rory Walpole
San Francisco
8 /10 Very good
Reviewed: Saturday, August 2, 2025
The service reminders were timely.
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Rita Galsworthy
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 3, 2025
Very satisfied. I forgot to take photos when picking up the car, but AVIS confirmed the scratches were pre-existing when returning it.
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Maria Felix
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 3, 2025
Highly satisfied
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Cynthia Clemens
San Francisco
8 /10 Very good
Reviewed: Tuesday, August 5, 2025
Satisfied
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Susan Gissing
San Francisco
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
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Salome Wheeler
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied, it was very easy for a first-time car rental experience.
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Bill Graham
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The wait time for car pickup was around 20 minutes, which was acceptable.
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Hobart Gilbert
San Francisco
10 /10 Excellent
Reviewed: Sunday, August 10, 2025
The car we picked up at the airport was not the Japanese model we reserved, and the condition was average. After being rear-ended at Lake Tahoe, the accident handling was quick, and we were given a newer VW TaoSUV in good condition, which was perfect for driving on Tahoe’s mountain roads. Convenient eToll service for tolls was also provided at a reasonable cost.
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Norton Simpson
San Francisco
10 /10 Excellent
Reviewed: Tuesday, August 19, 2025
Very satisfied
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Ina Attlee
San Francisco
8 /10 Very good
Reviewed: Friday, August 22, 2025
Satisfied
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Marcus Grantham
San Francisco
8 /10 Very good
Reviewed: Sunday, August 24, 2025
Overall quite good.
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Ira Julia
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 27, 2025
The service was quick and there was no waiting in line.
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Pamela Douglas(s)
San Francisco
8 /10 Very good
Reviewed: Thursday, August 28, 2025
Satisfied
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Kitty Evans
San Francisco
10 /10 Excellent
Reviewed: Friday, August 29, 2025
Highly satisfied
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Carl Hobbes
San Francisco
10 /10 Excellent
Reviewed: Saturday, August 30, 2025
Very convenient
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Milo Galbraith
San Francisco
8 /10 Very good
Reviewed: Monday, September 1, 2025
Friendly service at San Francisco International Airport
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Geoffrey Fanny
San Francisco
10 /10 Excellent
Reviewed: Wednesday, August 27, 2025
Very satisfied
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Lee Doyle
San Francisco
10 /10 Excellent
Reviewed: Tuesday, September 16, 2025
Pick-up and drop-off were very convenient and easy to find. The car was in great condition. Overall, very satisfied.
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Joseph Pater
San Francisco
10 /10 Excellent
Reviewed: Tuesday, September 23, 2025
No hidden charges or unauthorized deductions.
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Basil Steinbeck
San Francisco
10 /10 Excellent
Reviewed: Tuesday, September 23, 2025
Satisfied, everything went smoothly.
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Irma Houston
San Francisco
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
Both pickup and drop-off were very convenient, with no hidden charges.
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Laura Larkin
San Francisco
10 /10 Excellent
Reviewed: Friday, September 26, 2025
Satisfied
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Nelson Jerry
San Francisco
10 /10 Excellent
Reviewed: Saturday, September 27, 2025
Very satisfied.
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Keith Reynolds
San Francisco
10 /10 Excellent
Reviewed: Sunday, October 5, 2025
Very good.
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Winni Law
San Francisco
10 /10 Excellent
Reviewed: Tuesday, October 7, 2025
The process is clear and straightforward, overall very good.
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Renata Tate
San Francisco
8 /10 Very good
Reviewed: Saturday, October 11, 2025
Satisfied
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Camille FitzGerald
San Francisco
10 /10 Excellent
Reviewed: Thursday, October 23, 2025
The location was convenient. I arrived in San Francisco at night and there weren’t many people. There were only 4 people ahead of me in line.
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Thursday, December 18, 2025
I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, February 5, 2026
Pretty good overall.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Tuesday, February 17, 2026
The rental counter is right at the airport, super easy to find, and returning the car was a breeze. No surprise charges or shady fees at all.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Saturday, March 21, 2026
The line was pretty long so the wait felt a bit lengthy, but once you’ve got all your info ready in advance, the whole process goes really fast. Picking up the car itself was quick.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, March 26, 2026
Lines were a bit long when queuing up.
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Sunday, March 29, 2026
It was okay.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, April 13, 2026
We happened to hit a really busy time around midday, and with only a few counters open the line moved slowly so we ended up waiting quite a while.
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Saturday, May 2, 2026
They gave us a free upgrade to an SUV, which was great, but the line for pickup took quite a while.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, May 21, 2026
Very satisfied
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Wednesday, June 3, 2026
Service was great.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, June 8, 2026
Picked the car up around 6:30 with no line at all. Paperwork was done really fast, and they even offered me two models to choose from. I went for the Highlander and it turned out to be the larger Grand Highlander. It used more gas than I expected, but with four people and four big suitcases, it was definitely more comfortable.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Tuesday, June 9, 2026
Super efficient service and the staff were really friendly.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Wednesday, June 17, 2026
Pick-up was super quick and hassle-free, and there were no extra charges at all.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 18, 2026
The staff were really warm and friendly.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, June 25, 2026
Fantastic experience – super simple process, very fast paperwork, absolutely worry-free.
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Friday, June 26, 2026
Service was pretty professional, the car was very new, and both pickup and return were really convenient.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, July 6, 2026
Booked a Ford Explorer but they were out, so we ended up with an older Hyundai Palisade instead.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Saturday, July 18, 2026
Really good overall. No hard selling on extra services, and any additional charges are clearly explained and require your signature. If you decline, they don’t push it. The deposit was refunded super fast too—I got the bank SMS saying it was returned as soon as I dropped off the car.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, July 27, 2026
Returning the car in Salt Lake City was absolutely seamless.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Thursday, July 30, 2026
Pickup was super quick, and when my luggage didn’t fit they immediately swapped me into a bigger car. Drop-off took literally a second—really fast and efficient.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Saturday, August 1, 2026
Very satisfied
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Saturday, September 12, 2026
Had to wait in line for almost 40 minutes, which was pretty annoying. The car itself was in good shape, but the remote key was running low on battery, so I had to stand close and fiddle with the angle to get it to start.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Sunday, September 13, 2026
Super satisfied with the whole experience.
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Anonymous
San Francisco
10 /10 Excellent
Reviewed: Monday, September 14, 2026
Pretty good overall, just the line was a bit slow.
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