Easy pick-up and drop-off process, instructions are simple.

There were quite a few people in line, and with only a few counters, I waited for more than half an hour. However, the crowd indicates that AVIS is quite popular.

No prior service at all

They explained the car model I booked clearly, so it was acceptable.

All rental companies at San Francisco Airport are in one location, making it very convenient. Plus, AVIS car pickup is on the first floor, which is great. The first staff member we met insisted there were no Mustangs and kept pushing us to upgrade. We went to the car lot and saw numerous Mustangs, so we talked to a different staff member and finally got a Mustang! Los Angeles Airport is not like this – each company is quite far from the others.