Pickup was super quick, and when my luggage didn’t fit they immediately swapped me into a bigger car. Drop-off took literally a second—really fast and efficient.
The line was pretty long so the wait felt a bit lengthy, but once you’ve got all your info ready in advance, the whole process goes really fast. Picking up the car itself was quick.
Really good overall. No hard selling on extra services, and any additional charges are clearly explained and require your signature. If you decline, they don’t push it. The deposit was refunded super fast too—I got the bank SMS saying it was returned as soon as I dropped off the car.
Picked the car up around 6:30 with no line at all. Paperwork was done really fast, and they even offered me two models to choose from. I went for the Highlander and it turned out to be the larger Grand Highlander. It used more gas than I expected, but with four people and four big suitcases, it was definitely more comfortable.
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