Overall satisfied, the condition of the car was good.

The staff were friendly and efficient.

The service was good, although the queue was quite long at times. The car I initially got had a tire pressure issue, but the store quickly replaced it after I drove back the next day.

All rental companies at San Francisco Airport are in one location, making it very convenient. Plus, AVIS car pickup is on the first floor, which is great. The first staff member we met insisted there were no Mustangs and kept pushing us to upgrade. We went to the car lot and saw numerous Mustangs, so we talked to a different staff member and finally got a Mustang! Los Angeles Airport is not like this – each company is quite far from the others.