So-so overall. The car model wasn’t what I booked and the price difference on the bill was pretty big. If customer service sees this, please get in touch with me.
Pickup was super quick, and when my luggage didn’t fit they immediately swapped me into a bigger car. Drop-off took literally a second—really fast and efficient.
Had to wait in line for almost 40 minutes, which was pretty annoying. The car itself was in good shape, but the remote key was running low on battery, so I had to stand close and fiddle with the angle to get it to start.
Super easy to find the location—just follow the signs out of the airport and take the shuttle. The only downside was the wait: the line for pickup was a bit long, and the specific car I booked wasn’t available right away so I had to wait a little longer.
Really good overall. No hard selling on extra services, and any additional charges are clearly explained and require your signature. If you decline, they don’t push it. The deposit was refunded super fast too—I got the bank SMS saying it was returned as soon as I dropped off the car.
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