CAR RENTAL REVIEWS ON AVIS IN SAN FRANCISCO

Service was great.

Pick-up was super quick and hassle-free, and there were no extra charges at all.

Super efficient service and the staff were really friendly.

The rental counter is right at the airport, super easy to find, and returning the car was a breeze. No surprise charges or shady fees at all.

Very satisfied

Lines were a bit long when queuing up.

The staff were really warm and friendly.

Pretty good overall.

I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

It was okay.

Very satisfied

AVIS staff were really friendly, explained everything clearly, and even gave helpful reminders.

Staff were really friendly and helpful. Only pity is I picked the wrong car – a coupe would’ve been way better for Highway 1.

The rental company was great too. The car was pretty much brand-new with only about 450 miles on it, and the return process was quick with a fast inspection and paperwork.

They gave us a free upgrade to an SUV, which was great, but the line for pickup took quite a while.

The line was pretty long so the wait felt a bit lengthy, but once you’ve got all your info ready in advance, the whole process goes really fast. Picking up the car itself was quick.

Really good overall.

Picked the car up around 6:30 with no line at all. Paperwork was done really fast, and they even offered me two models to choose from. I went for the Highlander and it turned out to be the larger Grand Highlander. It used more gas than I expected, but with four people and four big suitcases, it was definitely more comfortable.

The lady at pickup was just okay, but the guy who handled our return was really nice.

We happened to hit a really busy time around midday, and with only a few counters open the line moved slowly so we ended up waiting quite a while.