CAR RENTAL REVIEWS ON ADVANTAGE IN SAN FRANCISCO

On-site rental location would be great

Great car, was very pleased with it. Thank you

Fast response

The pickup location on SFO was far and had to wait about 45 mins for shuttle to arrive.

Unbeatable deal. Especially for one way rental.

Car smelled of smoke and cleaning solvents or mold. Buses don’t run often enough. 25 minute wait is unacceptable

Complete ripoff. Bullied and lied to about insurance coverage, hidden taxes 2 weeks after completion of the rental. Never again.

My experience with this company was not good, the treatment to the client was horrible, they did not want to solve my problems, they treated me with contempt, they left me alone simply, I do not recommend

The car was fine. The counter staff at pick up were terrible. We were told there were no economy cars available and we would have to pay for an upgrade, but when I mentioned a colleague had said we could upgrade for free in this case, suddenly a car was available. They also attempted to sell me insurance which I had already bought and had paperwork for, which the staff denied until they saw the paperwork. Awful service and I wouldn't use Advantage again.

Like: The service was excellent and friendly!
Dislike: Nothing!

good service. we're satisfied!

Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.

Easy to use. Coherent and professional.

Simple procedures and friendly attitude.

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

No

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.