First, they extended a trip of less than 4 days to 5 days, and the official confirmation receipt was higher than the booked price. They insisted I sign it first before I could raise objections. When I requested intervention from the car rental platform, it hardly made any difference. Only after continuous demands did they change it back to 4 days. During a vehicle inspection, I was dissatisfied and asked for an upgrade. They only mentioned a $15 daily upgrade fee but didn't inform me about an additional fee or tax of about 200 yuan, which is outright robbery.

Excellent

Perfect, as always!

Very covenient and the best competitive prices

The car hadn’t been cleaned or filled with petrol but apart from that it was fine

The car could have been cleaned and and the tank filled!!

Like: less than 1/2 the quoted price of another major car rental co., car performed well, clean, no real issues
Dislike: would like a built in GPS (I used my phone for the GPS) and couldn't get the cruise control to work (might have be been me)