MIAMI CAR RENTAL REVIEWS

Great service!

They claimed the car had an accident while I was driving, but it actually didn’t happen. Let's see if they deduct any fees.

Returning the car was very troublesome, had to drive around several times.

I booked a Toyota Sienna in advance, but when I picked up the car, they swapped it for a Chrysler Pacifica without any explanation. The problem is that the replacement car was in terrible condition. The car system was in Spanish, completely unusable. The steering wheel had a lot of play, making driving exhausting. The transmission had noticeable jerks at low speeds. The suspension was overly soft, and the brakes were even softer—completely unreliable in emergencies. The tires also had poor grip, and when changing lanes even at slightly higher speeds, you could hear the rear tires squealing. The driving experience was awful. It seems like the car wasn't properly maintained. Even the provided tank of gas caused poor acceleration. I added a full tank of 93-octane gas at Costco, which made it slightly better. What annoyed me the most was that there was a Sienna parked right there when I picked up the car, but they still didn't give it to me. What was that about???

Both pickup and drop-off were very easy and took almost no time.

Sales stuff offered several upsale options, all declinedhowever apeared in invoice and was chrged another 200$ which was quite surprising

The service was fine, but the car's CarPlay had issues, including system crashes and GPS drift. Ultimately, I had to use my phone for navigation.

Very satisfied, I’ve decided to stick with this company.

Counter and garage staff allow me to choose the car make and model inside the category I booked.

Initially, they assigned the same car to us and another person, and later replaced it with a different car for us. During pickup, they added a lot of extra tow insurance and other fees without informing us, just hurriedly told us to sign at a few spots. The total rental fee was $300, but they ended up charging us over $200 more.

Our English is not very good, but the front desk staff was very friendly and helped us complete all the rental procedures. Their attitude was excellent, and this company is trustworthy.

Very good

Very good.

Long waiting time, poor attitude, and average vehicle condition.

Já aluguei várias vezes, não tive problema a não ser o tempo de espera para receber o carro ou para fazer os trâmites legais Também são pouco disponíveis para fazer ‘upgrades’

ate agora tudo a correr bem

Year after year, FOX delivers great cars and a great experience at an economical rate.

I didn't utilize Price Drop Protector.

The location is remote, and the car is old with an unpleasant smell.

Very satisfied

Overall service is satisfactory.

Overall service was satisfactory, but the office closes too early. The instructions mentioned 9 PM, but when I went to return the car slightly after 8 PM, it was already closed without prior notice.