The rental staff had a very bad attitude. The car provided was not the one we originally booked, and they didn't explain how to use the in-car e-toll system. We only found out halfway through the trip that we could use it for toll roads. We weren't advised to check the car upon pickup, and there was no inspection result on the form. This led to a dispute when returning the car as they claimed we didn't meet the fuel tank standard and charged us over fifty dollars for refueling. The staff at return also had a poor attitude and kept saying, 'I didn't rent the car to you, someone else did.'

Arrived at the car rental site at 7:45 AM, and was told the car was not ready. Had to wait for 3 hours, which severely delayed my schedule. In the end, they gave us two Corollas, and didn't refund the price difference. The service is extremely poor!

The staff at the airport location are not very experienced.

Car was ok but not very clean. Windscreen had fly marks over it and inside bottom of doors were dirty. Service guy at pick up didn’t inform me of deposit charge. Drop off was easy.

All pk

Had booked the car for 3 weeks , returned it after 2 weeks as engine was over heating. The process took awhile to sort out very poor service.

Totally satisfied with your service will use again..