HILO AIRPORT CAR RENTAL REVIEWS

It's okay, but I wanted to return the car in a different city and was told that's not possible.

It's alright.

When I arrived, there were no flights landing, so it wasn't crowded and I quickly got the car.

Pickup process was very quick.

Thank you very much.

I originally thought I would get a Rubicon, but it turned out to be a white Sahara. The car was in great condition, although the interior was a bit dirty. There were two staff members—one was a chubby woman who seemed unfriendly based on her facial expression, so we approached the young man instead. He didn't try to upsell insurance and even helped us with our luggage after completing the paperwork. He was incredibly kind, so we tipped him to show our appreciation. Of course, tipping is not usually required when picking up a car, but this gentleman truly went above and beyond.

Simple and efficient, no unnecessary delays.

受け取りはスムーズで良かった。カウンターのスタッフも対応が良かった。

使いやすくて良かった。

The reserved vehicle was not available, and a different model was provided.

Hertz is a well-known brand with affordable prices and much better service compared to smaller companies.

Good service

Satisfactory

Extremely satisfied

Very satisfied.

Satisfied

Great! The staff at the store, though speaking English, quickly understood my needs. Communication was smooth. Since Hawaii's attractions are quite spread out, driving yourself is more convenient.

Very satisfied.

Very satisfied.

Very good, they provided a new car.

Excellent service.