CANADA CAR RENTAL REVIEWS

Very satisfied

The condition of the car was not very good.

The car rental company provided excellent and fast service.

Quick pickup and responsive customer service.

The car rental process was unnecessarily slow. When there was no one else in line, every individual's insurance seemed to have issues, including an American lady whose credit card supposedly had built-in insurance, but they insisted she purchase additional coverage. However, as more people from my flight began lining up, with the queue extending outside the store, suddenly all insurance issues, including hers, were resolved. Additionally, the rental came with numerous restrictions, such as signs everywhere in the store saying you couldn't leave the province or had mileage limits. Don't be fooled by these; they are not reflected in the contract, so don't pay unnecessary fees. I was charged an extra 21.98 CAD and it disrupted my travel plans. Remember, the signage about province restrictions and a 200km mileage limit is misleading and not part of the agreement—just ignore them. Total costs: 65.94 CAD plus an additional driver, 21.98 CAD for leaving the province, and 14.50 CAD airport fee. Next time, I'll stick with Hertz or other major companies. These unexpected restrictions and charges affect your trip, and even with everything added, this isn't the cheapest option. Don't be tempted by low prices.

It's okay.

Very satisfied, especially convenient, the whole process was smooth, and the car was very new.

Very satisfied, the pick-up and drop-off process was simple.

Very convenient

No upselling, excellent service attitude.

Very satisfied.

Very satisfied, the vehicle was very new, performed well, and was easy to drive. The staff were warm and attentive, and reminders were timely.

Satisfied, but only if you choose full insurance when renting the car. If you don't purchase insurance, there might be some minor issues.

Prompt and efficient service.

Quite satisfied.

Very satisfied because they upgraded our vehicle when the same model car was not returned.

Very good!

Very satisfied.

Satisfied

Overall satisfactory, but it's difficult to contact the car rental customer service as the phone cannot be reached.