They slipped in an extra insurance charge with all these abbreviated codes, so I didn’t pay much attention and assumed it was refundable. Turns out it wasn’t, so it kind of feels like a hidden fee.
Picked up a Tiguan SUV at Ottawa airport and it was perfect—tons of space for all my luggage, simple paperwork, friendly service, and it was super comfortable cruising on the highway. Dropping the car off at Toronto airport was just as easy: hand the keys to the staff and you’re done. Overall a really smooth rental experience. The only minor issue was the car key battery dying and needing a replacement, but everything else was great.
QEEQ’s customer service was also really helpful. I noticed some differences between the contract and my booking, so I checked with them. They patiently verified everything and confirmed the contract terms did match the order; the rental company just hadn’t listed them clearly. That really put my mind at ease. If you’re renting in Canada, try to choose a company that includes third-party liability coverage—many don’t. Budget is one of the few that does. It’s a bit more expensive, but definitely worth it!
They actually gave us the new VW Atlas, with just over 3,000 km on it—basically brand new! Absolutely loved it, easily the best car of this whole self-drive trip. Funny thing is, this exact model wasn’t even listed as an option.
QEEQ is super reliable. They kept reminding us about what to watch out for when picking up and returning the car, and explained the insurance options really clearly. I’ll definitely book with this company again next time!
Pick-up and return were really fast—dropping the car off was basically just handing over the keys and you’re done, the whole process took about 5 minutes. I got an almost brand-new Elantra with only 2,000 km on it. Super fuel-efficient and really nice to drive.
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View more >QEEQ is super reliable. They kept reminding us about what to watch out for when picking up and returning the car, and explained the insurance options really clearly. I’ll definitely book with this company again next time!
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View more >Awesome experience from start to finish.
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