TORONTO CAR RENTAL REVIEWS

They slipped in an extra insurance charge with all these abbreviated codes, so I didn’t pay much attention and assumed it was refundable. Turns out it wasn’t, so it kind of feels like a hidden fee.

Really satisfied with the service.

It was okay overall.

Very professional company and the staff were super helpful.

Overall a pretty good experience.

The staff at the rental company explained everything really clearly, had a great attitude, and I’m very happy with the whole experience.

The car was in great condition.

Had a really great car rental experience overseas.

They replied really quickly and genuinely tried to think from the customer’s point of view.

Service was excellent. The staff suggested a CA$50 prepay fuel option so I didn’t need to return the car with a full tank. Basically you pay 50 upfront and just try to use up as much gas as you can before returning it. I didn’t get it at first and the clerk explained it twice, but it turned out to be super convenient, especially since gas stations aren’t usually right next to the airport.

Amazing car rental experience from start to finish.

They actually gave us the new VW Atlas, with just over 3,000 km on it—basically brand new! Absolutely loved it, easily the best car of this whole self-drive trip. Funny thing is, this exact model wasn’t even listed as an option.

The car was in great condition and drove really smoothly. I’ll definitely rent from them again next time I’m in Toronto.

Huge thanks to the rental company, everything went super smoothly from start to finish.

This rental was perfect, seriously have to give Alamo a shout-out. I originally booked an F-150, but they gave me a 2026 Silverado 1500 instead, and the best part was it was basically brand new – only 38 km on the clock, registered 2026-02-10, and I picked it up on the 14th. We happened to hit a big snowstorm in Ontario and I had a ton of luggage to haul, and the truck handled everything flawlessly. Great car, great rental company. Highly recommend – the Hyundai I rented from them last time was also a brand-new vehicle.

Superb service, absolutely no complaints.

Very satisfied

The staff at the front desk were amazing!

The car itself was in great shape and felt almost brand new, but the staff at pickup were moving in slow motion—it took over ten minutes just to get the keys.