CAR RENTAL REVIEWS ON GREEN MOTION AT TORONTO PEARSON AIRPORT, YYZ

The car was better than expected. The staff was attentive, quick, polite

I followed the instructions on my rental papers after I arrived at Toronto Airport and called Green Motion for a shuttle pick-up at the airport. No one answered the phone so I left a message on their voice mail with my name, request for pick up and my telephone number. Green Motion never showed up. After 30 minutes and an hour I called again and not only did they not pick up the phone, the mailbox was full so I could not leave a message. I waited another 30 minutes and then assumed they were not coming since no one had called or arrived at the pick up location. I decided to Uber to their location and when I arrived a sign on the door said "I'll be back in 20 minutes. You can call at 905-564-2425. Sorry for the inconvenience." I called the number on the door and got the same FULL mailbox. There was no ability to leave a message or transfer to another person. I waited another hour and no one ever showed up to their offices. I ended up calling a nearby Enterprise Rent A Car location and they picked me up right away and got me in a car quickly. It is my opinion that Green Motion Sucks and is the worst rental experience I have had in 30 years of renting cars. I had to cancel two business appointments because of their poor business practices. I do not recommend them at all.

Great company brand new car easy transfer

Very simple and great features such as price tracking

The green motion representative was good and polite. I had very good experience at the counter and the pickup and drop has been smooth always.

good website for affordable car rentals.

Like: Great car, great value for money, good experience when dropping off the car
Dislike: Picking up the car took around 1.5 hours, as we were told our booking did not include insurance and we had to buy it. Navigation was also more expensive than indicated initially. In the end, everything was resolved perfectly though, when we showed the booking information that indicated the insurance. We even got navigation for free and a car upgrade. Aside from this initial hiccup, we had a great experience and would use green motion again.

It's okay.

My first time using the company. I liked the experience so far.

I love EasyRentCars because of their prices, it’s incomparable!

Best rental company in town. a true hidden gem! Jamie is excellent as always. I wouldn't book anywhere else

Counter staff excellent but car was dirty

Excellent customer service. Pick up location is a bit tricky to find, but overall it was perfect. Great car, brand new child seat, very satisfied by green motion. Will recommend for sure. If you dont mind a location a bit far from the airport.

Great.

Very good, affordable prices, no hidden fees, hassle-free.

Overall its good

Like: friendly staff
Dislike: insurance policy