GREEN MOTION CAR RENTAL REVIEWS

Everything went smoothly. There was no upselling of insurance, and although the car wasn't returned with a full tank, the fuel fee was settled on the spot. Now I'm just waiting for my deposit to be refunded.

Service was spot on.

There were a few small hiccups, but communication was smooth and overall the experience was pretty good.

The pickup location is in Hurghada city, and the car pickup process was completed quickly. The staff had a very good attitude.

The vehicle was in good condition, but it lacked the manual transmission I wanted. They also tried to upsell me on insurance I didn't need. When I declined, they increased my security deposit to €4,000. Additionally, they tried to charge me an extra fee for cleaning the car: €30 at pickup or €40 at drop-off.

THEY WERE OKAY. IT TOOK SOME TIME TO RECIEVE THE CAR AND IT WAS NOT THE CAR WE EXPECTED AND WASN'T AUTOMATIC WICH WAS A DISADVANTAGE.

GOOD PLATFORM. I WAS HAPPY THEY SENT US INSTRUCTION HOW TO DEAL WITH EXTRA CHARGES THE AGENCY MIGHT PROPOSE

Unlike what some people said, they didn't insist on you purchasing additional full coverage insurance during car pickup, which might vary depending on the person. Overall, the pickup experience was good, but they replaced the Ford Focus with a Chery, which has notably higher fuel consumption. Also, the fuel tank specifies 95-octane gasoline, but it actually requires 98-octane.

Overall, I'm quite satisfied. The car was in great condition, but it came with an empty tank, which was a hassle as I had to find a gas station right after picking it up. Plus, when returning the car, it's hard to use up all the fuel, so renters tend to lose out a bit. It would be better if they provided the car with a full tank and required it to be returned full.

The staff held a sign at the airport, easy to find.

Service was great

The pick-up and drop-off process was very efficient and on time. The customer service was professional and conducted a thorough vehicle inspection with photos. The airport pick-up and drop-off service was quite convenient.

Super reliable company – they’re really thorough and responsible, especially when it comes to checking the car.

Pretty good overall.

Not many people picking up cars at Luton.

Overall it's acceptable, though we were very prepared in advance. We took comprehensive photos of the car, so there were no disputes afterward. Reminder to everyone: make sure to take photos of the car from all angles when picking it up and upload them to QEEQ just in case. We just dropped off the car and are currently waiting for the security deposit to be refunded to our credit card, hoping everything goes smoothly.

The rental company is very professional, and their service is enthusiastic. The car rented is either of the same class or slightly higher, and all vehicles come with navigation systems. However, the return inspection is extremely thorough, using lights to carefully check for any potential damage. If you don't purchase insurance beforehand, buying it directly at the store will only cost an additional 100-plus pounds.

Pickup and return were very quick. The car was relatively new, and there was no pressure to make additional purchases. Quite good.

This was my second time renting from this company because my first experience was great, so I came back. I originally booked a Yaris, but when I picked up the car they gave me a Nissan JUKE instead. You could call it a small upgrade, but honestly it didn’t feel like a great deal. The fuel consumption was around 6.5L/100km, which is not terrible and probably better than many cars, but compared with the MG3 I rented from them last time—under 4L/100km—it’s a big difference. If you rent from them, I’d recommend asking for a hybrid in the same class when you pick up the car; the fuel economy will really surprise you. Another big plus is their fuel policy: if you return the car with less fuel, they only charge £1 per litre—yes, just £1, with no extra fees. Really good value for money.

You need to be on time, or they will send reminders.

Very satisfied with the service overall.