Pick-up staff were super friendly, but the older guy at drop-off didn’t speak much English and had a pretty bad attitude. He couldn’t explain the return location clearly either. The drop-off spot is a bit hard to find, so I’d suggest allowing some extra time in advance.
This branch is in the new terminal. Terminals 2 and 3 aren’t connected inside, so you have to push your luggage outside and re-enter the building. Picking up the car took quite a while – they wait until everyone from the same flight finishes the paperwork and only then take the whole group to a parking lot that’s pretty far away to collect the cars together. In total it was about 1.5 hours. They gave us a Tiggo, and the exterior looked seriously battered, but driving in Egypt is tough and almost every car on the road is covered in dents, so this one was actually not bad by local standards. Mechanically it was fine.
Super convenient – as soon as you get off the train you can head inside the station, do the paperwork, grab the car parked just outside, do a quick check and you’re ready to hit the road.
Fantastic experience. Got a 2026 Duster with only 36,000 km on it and Continental tires—car was in great shape. But seriously, I really don’t recommend driving in downtown Old Cairo. Just don’t drive there. Really, don’t.
The branch was super easy to find, right at T3 Arrivals. Picking up and returning the car was really quick. The car itself was decent and, most importantly, didn’t break down on us.
They gave us a very new car with a huge trunk—easily fit 4 large suitcases. It was great to drive, and both pick-up and drop-off were super straightforward with no hard selling or hidden charges.
Probably because I’d already filled in everything by email, both pick-up and drop-off were super quick and easy. I didn’t get the exact model I booked, but they gave me one in the same category, so that was fine. The only real issue was the car was clearly not cleaned at all—the floor mats still had sand and dirt on them. It felt like they were basically forcing me to pay the extra €15 cleaning fee. Apart from that, everything was great.
From Heathrow you need to head to bus stops 9 or 10 and catch the shuttle. It’s about a 30‑minute ride to the rental company with several stops along the way, so make sure you leave enough time when returning the car. The staff will try to upsell insurance or a higher car class, which adds extra costs – I said no and they didn’t push it. Roads in the UK are quite narrow and there are plenty of cars, so just drive carefully.
Pickup and return were both really professional and efficient. At the end they pointed out a clear wear mark on one of the tires, which I agreed with. Luckily I’d bought the platform’s full coverage, so I just claimed it after I got home and everything was taken care of.
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View more >Absolutely satisfied with the whole experience.
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