CAR RENTAL REVIEWS ON GREEN MOTION AT HEATHROW AIRPORT, LHR

Super quick processing. They just mentioned the extra insurance without pushing me to buy it.

Super satisfied with the overall service.

The vehicle was very dirty inside with alot of external damage. Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract). They promised to refund me and never did. Luckily qeeq assisted with refunding me

Great customer service from qeeq

Green Motion is generally very good, but the Heathrow branch is located at the Holiday Inn which is currently being used as an asylum seekers holding area by the government and feels very insecure. Be aware that the depot does NOT open at 06:00 as reported by Qeeq and Green Motion's website but at 07:00. Note also that there is no toilet on site and no shuttle service to/from the airport apart from the hotel Hoppa bus service which is infrequent.

Fair and standard.

The staff were amazing and funny and suited me to my car perfectly. No hesitation in rebooking with them but I want QEEQ to get the recognition.

It was so easy to book this car with them - I have never heard of the company I got the car from but it was so easy and at a good price.

Great to deal with, very helpful

Great price, and they even gave us a complimentary small upgrade.

Pretty good overall.

Great new car. Need for a deposit despite having excess insurance is a pain. Otherwise a very good experience for the price

Overall it's acceptable, though we were very prepared in advance. We took comprehensive photos of the car, so there were no disputes afterward. Reminder to everyone: make sure to take photos of the car from all angles when picking it up and upload them to QEEQ just in case. We just dropped off the car and are currently waiting for the security deposit to be refunded to our credit card, hoping everything goes smoothly.

From Heathrow you need to head to bus stops 9 or 10 and catch the shuttle. It’s about a 30‑minute ride to the rental company with several stops along the way, so make sure you leave enough time when returning the car. The staff will try to upsell insurance or a higher car class, which adds extra costs – I said no and they didn’t push it. Roads in the UK are quite narrow and there are plenty of cars, so just drive carefully.

I was charged £40 extra a day for insurance when i took out cover with QEED, this nearly double the cost of the hire.

Everything was handled on the spot, no waiting around at all.