CAR RENTAL REVIEWS ON EUROPCAR AT HEATHROW AIRPORT, LHR

Very good.

Satisfied

Short waiting time.

Overall satisfied, but you need to be discerning. It's an Indian-operated store that promotes additional insurance—just decline if you're not interested, and their attitude will remain professional. Here's an interesting detail: we initially booked a small SUV, but when the staff saw we had 3 pieces of luggage, they said the car we booked could only fit 2 pieces and asked us to pay an extra £30 per day. When I refused, they eventually said 'never mind' and upgraded us to a bigger model for free, likely because they didn't have the car we originally booked. In the end, we were quite happy—the rental and return process was quick and convenient. The shuttle bus to the pick-up location takes about 15-20 minutes.

Very considerate and thorough.

Satisfied

Very satisfied, easy pickup and convenient return.

Very satisfied

Please see above. Car had many faults. The dent should be fixed before being rented again.

Excellent as usual.

Very good, the service is very fast.

Satisfied

Very satisfied, the entire process took very little time!

Satisfied

Acceptable.

Very satisfied.