EUROPCAR CAR RENTAL REVIEWS

During the peak rental period, the waiting time was a bit long.

Extremely satisfied. Despite us not speaking any foreign language and relying on a translation device, they patiently answered all our questions and efficiently handled all procedures. The car was nearly new with just over 7,000 kilometers. QEEQ is a trusted brand!

The process is quick and convenient.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Satisfied

Great attitude, quick processing, no insurance upselling.

It was such an amazing experience! The staff were incredibly patient and enthusiastic. Due to personal reasons, I didn't plan my time well and then encountered a traffic jam, so I felt I might be late. I called the company in advance since, in Europe, if you delay someone's off-duty time, you typically have to pay a 50-euro fine (please take note of this!). However, the person handling both my car rental and return was so kind. Earlier, he had noticed I was a woman traveling alone and had helped carry my luggage to the car. Even when I delayed his off-duty time during the return, he waited for me in casual clothes and didn't charge me any fees. Sometimes, the kindness of strangers can be so touching. It was truly heartwarming!

Great

Highly recommend Europcar. Unlike other rental companies that add extra charges, the initial quote is exactly what you pay, and the final billing process is very swift.

Although there was a flat tire incident during the trip, the car rental company handled the situation smoothly by promptly towing the vehicle and providing a replacement car. Overall, the service was quite satisfactory.

Quick pick-up and drop-off, a very good experience.

The car was great! It was new and very easy to drive! Excellent! The pickup location is in the hotel lobby, and the staff will wait at the agreed time. There's no storefront office, haha.

As soon as you step out of the airport, you can see the location. You just walk over, hand in your order, receive a pre-prepared envelope, sign it, and you're good to go.

En el mostrador nos ofrecían un seguro que incluía coste 0 ante cualquier inconveniente, y era de mejor precio que el seguro adicional pagado de Axa en QEEQ, con el que te obligan a pagar cualquier inconveniente y luego pedir a Acá que lo devuelvan.

Como plataforma es muy buena ya que los precios son mejores y conecta con muchas compañías y lugares. Lo que lo hace más fácil.

They directly upgraded us to an X1, very satisfied.

I thought it would be an old car, but it turned out to be a brand-new Golf. Such a pleasant surprise!

Very satisfying

Very satisfied.

Excellent, I've rented multiple times. The store is easy to find. However, the car pick-up at Bergamo is a bit inconvenient as you need to take a shuttle bus for a short distance. Malpensa is much more convenient.