EUROPCAR CAR RENTAL REVIEWS IN GERMANY

Very satisfied.

Extremely satisfied. Since there was no BMW X1 available at the time, they provided a brand-new Volkswagen TAYRON 7-seater SUV with 0 kilometers. It was an excellent new car with advanced smart technology, robust safety features, great handling, and quick acceleration. Drove it across several countries.

Very convenient, staff are patient.

Satisfied

My first self-driving trip in Europe ended perfectly, thanks to Europcar's high-quality and professional service throughout the journey. Many unexpected situations and minor issues were handled smoothly and effortlessly, making it a very wise choice. Europcar's services are highly professional and well-regulated, allowing you to enjoy your trip with complete peace of mind.

When we arrived at the store, they told us there was no A3 available as we had booked. They said Golf is a similar-class vehicle, but choosing an A5 would require a significant extra cost.

Very good, no issue qeed was much cheaper than pther place and even in branch.

It's okay, the handsome guy joked with me.

Satisfied

Extremely satisfied.

Satisfied

The store is easy to find, but requires a long walk. When we arrived in Munich, it was already late at night. The store provided a car and parking spot, but we had to search for it ourselves. Unfortunately, the designated license plate wasn't at the given spot, forcing us to return to the store for assistance. The staff searched around but couldn't find the car either, so they had to provide us with another vehicle. The entire process took about an hour, which was quite frustrating. The T-Roc's trunk is quite spacious. You can lower the trunk floor by one level, easily accommodating one 28-inch suitcase, one 26-inch suitcase, and additional small items.

The staff were very friendly, and there was almost no need to queue on-site.

The Golf I booked was upgraded to an Audi A3, perhaps because I purchased full insurance. The process was simple and quick.

The car rental experience at Terminal 1 of Frankfurt Airport was very pleasant. The store location was clearly marked, situated on the basement level of the terminal, making it easy to find. The staff were friendly and ensured the paperwork was processed quickly and efficiently. The car pickup process was smooth, the vehicle was clean and performed well. Notably, the instructions for both pickup and drop-off were clear, saving a lot of time.

The entire rental process was seamless, from booking to pickup and finally drop-off, with every step well-organized. The vehicle interior was clean, the seats comfortable, and the driving experience excellent. Additionally, the extra services provided by the store, such as GPS and child seats, were very practical, adding convenience to the trip.

Overall, the car rental experience was not only efficient but also highly enjoyable. Whether it's a first-time rental or a repeated one, the service here is always satisfying. Highly recommended for anyone needing a rental car.

Fairly standard.

A very good experience.

Very satisfied.

Excellent, I would rate it 10 out of 10.

The car had only driven 600 kilometers, very new.