EUROPCAR CAR RENTAL REVIEWS IN GERMANY

The car rental company is easy to find, the service attitude is great, and the staff is welcoming and proactive. There was almost no need to queue; the process was efficient.

Very satisfied, the car matched the reserved model, extremely polite, and no upselling.

No upselling services and short waiting time.

The process is quick and convenient.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Returning the car was very convenient; as soon as I drove into the parking lot, someone came to inspect it.

Great attitude, quick processing, no insurance upselling.

Satisfied

Although there was a flat tire incident during the trip, the car rental company handled the situation smoothly by promptly towing the vehicle and providing a replacement car. Overall, the service was quite satisfactory.

Quick pick-up and drop-off, a very good experience.

There was an upsell for full insurance, but the so-called full insurance from QEEQ is not actual full insurance. It is a combination of partial car insurance and domestic insurance. For example, you might have to pay around 1200 EUR for a 1-inch scratch repair upfront, and then claim reimbursement through domestic insurance, which is very inconvenient.

Very satisfied, the staff provided friendly service.

Europcar truly offers great value for money, and I even got an upgrade to a Mercedes E300de, which might be a hybrid.

It was okay! The staff had a great attitude.

Very satisfied.

Very satisfied, simple and fast.

Big shout-out to Europcar in Munich! We had booked a Volkswagen Touran for 5 people. When we arrived at the rental office and told the staff that we had 5 people and a lot of luggage, they immediately gave us a brand-new Nissan 8-seater diesel MPV that had only done 5000 kilometers. The car was super spacious, and it was incredibly comfortable for our group of 5! The staff was friendly and, although they tried to upsell insurance, they stopped once I mentioned we already had full coverage. Overall, this was a great car rental experience in Germany—very satisfied!

The car's trunk is spacious enough to accommodate three 26-inch large suitcases and three 20-inch small suitcases.