Europcar, Munich Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Opel Astra
Compact
US$139.00/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Golf
Compact
US$142.00/day
Rent a car
- Collision Damage Waiver & TP
Nissan Qashqai
Compact SUV
US$156.00/day
Rent a car
- Collision Damage Waiver & TP
Skoda Octavia Estate
Wagon
US$166.00/day
Rent a car
- Collision Damage Waiver & TP

Europcar - Munich Airport Information, Car Rental Instructions & Policies

Address

TERMINALSTR. MITTE, AIRPORTCENTER EBENE 3, 85356, MUENCHEN FLUGHAFEN, GERMANY

Telephone

+49899735020

Pick-up Instructions

The Europcar - Munich Airport car rental location is in terminal

You can walk to the counter of Europcar - Munich Airport car rental.

The store is located in the airport, please head to the store according to the guidelines.

Drop-off Instructions

Please pay attention to the sign writing 'Car Rental Return', to the car rental return center, address: Terminalstraße W, 85356 München-Flughafen, Germany. After you drop off the car, you can walk back to the airport. Coordinated:48.355738559803434, 11.786545415760088 Google map link: https://maps.app.goo.gl/ea6KK611xBQbZT799

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 300	30-60
Volvo Xc90 Mercedes-benz Eqe Bmw X3 Audi E-tron 55-4wd Audi A6-avant Mercedes-benz Eqs Jeep Commander Mercedes-benz S-klasse Pack up ^	EUR 2500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Show More Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Norway Portugal Slovenia Spain Sweden Switzerland Italy Croatia Hungary Ireland Poland Slovakia United Kingdom	EUR 7.5 per day

Cross border handling fee: 30€ per rental; in addition to cross border fee if Cross Border movement is not prebooked but driven.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Ford Transit Opel Vivaro 9 Seater	Croatia Hungary Ireland Poland Slovakia United Kingdom	EUR 7.5 per day

Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Munich Airport

Railway Stations

14.3 mi from Johanneskirchen

14.8 mi from Feldmoching

15.3 mi from Riem

Hotels

18.2 mi from Hotel Cristal München

Other Landmarks

16.1 mi from BMW Museum

17.7 mi from Hofbräuhaus

17.8 mi from Marienplatz & Town Hall

CHECK RATES

Map view of Europcar Store Location

coordinates: 48.3537 11.7851

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 1.0
Vehicle cleanliness: 1.0
Spaciousness: 1.0
Counter staff: 0.9
Pick-up location: 0.9
Drop-off location: 0.9
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

A.ALAMER
Munich
9.2 /10 Excellent
Reviewed: Thursday, July 12, 2018
Like: The best price among all apps And chat service was effective and helpful
Dislike: None
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C.Rogers
Munich
9.2 /10 Excellent
Reviewed: Friday, September 7, 2018
Like: Clean car, matched the size we had ordered although not the brand. Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage.
Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.
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Anonymous
Munich
8.3 /10 Very good
Reviewed: Tuesday, January 15, 2019
cigarette smoke smell in car
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John
Munich
6.3 /10 Average
Reviewed: Tuesday, February 26, 2019
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
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A.Almishani
Munich
10 /10 Excellent
Reviewed: Monday, March 4, 2019
It was really nice try and everything was easy
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J.Beveridge
Munich
7.7 /10 Good
Reviewed: Friday, March 8, 2019
Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.
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E.YUKSEK
Munich
8.7 /10 Very good
Reviewed: Thursday, July 11, 2019
Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!
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Helen
Munich
8.3 /10 Very good
Reviewed: Tuesday, July 23, 2019
waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.
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E.Yeo
Munich
7.7 /10 Good
Reviewed: Wednesday, August 14, 2019
The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.
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T.Somprasong
Munich
9 /10 Excellent
Reviewed: Tuesday, November 5, 2019
I got a Mazda 6, the performance is grate but the car already have some scratches on it. I like the auto speed control, that help me don’t wary about speed limit.
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Monday, December 2, 2019
Thanks for deals about prices of rental car and EasyRentCars car staf and management department for EasyRentCars to get more helpfully to get agood prices ,excellent car rent dellar thanks and more ixciting deals
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Gary Poon
Munich
10 /10 Excellent
Reviewed: Wednesday, December 11, 2019
Very Very Good Car
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A.Wuerz
Munich
10 /10 Excellent
Reviewed: Tuesday, July 6, 2021
The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car
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M.Choong
Munich
8.3 /10 Very good
Reviewed: Sunday, February 27, 2022
I am still waiting for my updated receipt, having had to take it for an extra day.
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SAUD
Munich
9 /10 Excellent
Reviewed: Tuesday, August 9, 2022
They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.
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ghazi almana
Munich
9.3 /10 Excellent
Reviewed: Thursday, September 1, 2022
they tried to give you upgrade of your booking to take from you more money
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Anonymous
Munich
8.7 /10 Very good
Reviewed: Monday, July 31, 2023
السعر مرتفع جدا
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Saturday, December 23, 2023
excellent
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Friday, March 29, 2024
THANKS
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Orville Trevelyan
Munich
6 /10 Average
Reviewed: Thursday, October 22, 2015
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Lilith Maria
Munich
10 /10 Excellent
Reviewed: Monday, February 1, 2016
Europcar is consistently great as always.
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Xaviera Swift
Munich
8 /10 Very good
Reviewed: Monday, October 19, 2015
Good service with smooth procedures.
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Fay Snow
Munich
8 /10 Very good
Reviewed: Tuesday, April 12, 2016
The green sign is easy to find.
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Mike Sally
Munich
10 /10 Excellent
Reviewed: Friday, September 25, 2015
The Toyota 208 with over 20,000 miles was very clean and in good condition.
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Levi Tyler
Munich
8 /10 Very good
Reviewed: Monday, September 14, 2015
The service was enthusiastic and the car was in good condition.
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Tina Robbins
Munich
10 /10 Excellent
Reviewed: Monday, December 28, 2015
I changed the return location at the last minute, and they helped me find the cheapest option in their system.
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Blanche Poe
Munich
10 /10 Excellent
Reviewed: Monday, September 7, 2015
The staff were very friendly, there were no extra sales pitches, and they even added an additional driver for free. The return inspection was also very quick.
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Cathy Dobbin
Munich
10 /10 Excellent
Reviewed: Friday, March 11, 2016
Convenient
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Marcia McCarthy
Munich
10 /10 Excellent
Reviewed: Sunday, October 11, 2015
The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.
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Elijah Belloc
Munich
10 /10 Excellent
Reviewed: Saturday, October 10, 2015
The process was quick and straightforward, the car was new and easy to drive.
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Nicole Macadam
Munich
10 /10 Excellent
Reviewed: Thursday, August 27, 2015
Fast and convenient.
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Prima Maltz
Munich
10 /10 Excellent
Reviewed: Friday, October 9, 2015
Not bad
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Prima Maltz
Munich
10 /10 Excellent
Reviewed: Friday, August 5, 2016
Very good, convenient and simple. Cars can be returned to any branch in Europe.
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Camille FitzGerald
Munich
10 /10 Excellent
Reviewed: Sunday, August 23, 2015
The staff spoke some English, so communication was not an issue.
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Eugene Priestley
Munich
10 /10 Excellent
Reviewed: Thursday, October 8, 2015
The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
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Ingram Mackintosh
Munich
8 /10 Very good
Reviewed: Friday, November 6, 2015
Picking up the car near the airport is very convenient. With the paperwork, it’s easy to reach the parking spot.
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Simon Gibson
Munich
10 /10 Excellent
Reviewed: Wednesday, October 7, 2015
Pickup and return were very convenient, and the car was very new. I booked a Touran and got a diesel Kia instead. It was great to drive, much better than cars in my home country, with excellent power.
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Herman Milne
Munich
6 /10 Average
Reviewed: Tuesday, October 6, 2015
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Alger Washington
Munich
10 /10 Excellent
Reviewed: Wednesday, August 19, 2015
EuropeCar has one of the larger counters at Munich Airport, and the vehicle was in good condition
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Lester Horatio
Munich
10 /10 Excellent
Reviewed: Monday, September 28, 2015
Excellent
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Joshua George
Munich
10 /10 Excellent
Reviewed: Wednesday, March 18, 2015
The car provided was very new
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George Anthony
Munich
8 /10 Very good
Reviewed: Tuesday, December 30, 2014
The staff had a great attitude. The pickup and return processes were very convenient. The car was in excellent condition. However, finding the return location was extremely difficult since it was in an underground garage with a very small sign. It took almost an hour to find it.
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May Juliana
Munich
10 /10 Excellent
Reviewed: Friday, October 24, 2014
The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.
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Lewis Hopkin(s)
Munich
8 /10 Very good
Reviewed: Monday, January 28, 2019
A very pleasant experience, looking forward to the next time
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Peter Wallace
Munich
2 /10 Poor
Reviewed: Wednesday, October 18, 2017
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Philip Goldsmith
Munich
10 /10 Excellent
Reviewed: Friday, October 28, 2016
Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.
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Ternence Theresa
Munich
4 /10 Average
Reviewed: Thursday, November 3, 2016
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Cleveland Simon
Munich
4 /10 Average
Reviewed: Sunday, June 18, 2017
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Marcus Grantham
Munich
4 /10 Average
Reviewed: Tuesday, October 31, 2017
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Benson Beaufort
Munich
8 /10 Very good
Reviewed: Friday, June 30, 2017
The airport location is easy to find, but the city navigation for the drop-off location is a bit confusing. However, I eventually found it.
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Blanche Richard
Munich
2 /10 Poor
Reviewed: Friday, July 7, 2017
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Aries Becky
Munich
2 /10 Poor
Reviewed: Sunday, July 9, 2017
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Betsy Butler
Munich
10 /10 Excellent
Reviewed: Monday, September 26, 2016
The airport location is well-marked. When handling the paperwork, you'll receive a parking card with the parking spot number. Follow the number to find the car in the lot. To exit, just insert the card into the ticket machine.
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Quentin Beerbohm
Munich
10 /10 Excellent
Reviewed: Monday, December 25, 2017
Good
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Pearl Sailsbury
Munich
10 /10 Excellent
Reviewed: Friday, November 25, 2016
Excellent
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Reg Moses
Munich
10 /10 Excellent
Reviewed: Thursday, December 28, 2017
Europcar, service was okay. No major issues, but QEEQ was disappointing, no words to describe.
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Lee Doyle
Munich
10 /10 Excellent
Reviewed: Friday, February 10, 2017
Excellent service
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May Juliana
Munich
10 /10 Excellent
Reviewed: Tuesday, December 20, 2016
Not bad, the car is very new.
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Elsa Camp
Munich
10 /10 Excellent
Reviewed: Tuesday, September 5, 2017
Very good
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Nick Dickens
Munich
10 /10 Excellent
Reviewed: Tuesday, September 12, 2017
Very convenient and great!
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Miles Bell
Munich
2 /10 Poor
Reviewed: Wednesday, September 13, 2017
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Eleanore Ferguson
Munich
10 /10 Excellent
Reviewed: Wednesday, January 11, 2017
No upselling, quick and simple process.
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Veromca Juliet
Munich
6 /10 Average
Reviewed: Friday, January 4, 2019
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Page Rhys
Munich
6 /10 Average
Reviewed: Monday, October 8, 2018
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Chasel Martha
Munich
2 /10 Poor
Reviewed: Saturday, August 11, 2018
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Deborah Joshua
Munich
6 /10 Average
Reviewed: Tuesday, August 14, 2018
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Griselda Nathaniei
Munich
8 /10 Very good
Reviewed: Tuesday, August 14, 2018
The attitude was acceptable, but they forced me to upgrade the car model and charged extra. Showing the QEEQ order was useless. After I signed, the staff left the counter and ignored me. There was no queue that day; it was a free moment.
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Jared Swift
Munich
6 /10 Average
Reviewed: Thursday, October 11, 2018
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Larry Bryan
Munich
10 /10 Excellent
Reviewed: Thursday, October 11, 2018
Picked up the car at Munich T2 Airport. Clear and visible airport signs. If you have a reservation, you can click on the queuing machine to get a number. The display will show the counter and number, just wait patiently.
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Montague Clare
Munich
2 /10 Poor
Reviewed: Sunday, February 17, 2019
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Don Emmie
Munich
6 /10 Average
Reviewed: Tuesday, November 21, 2023
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Julius Hughes
Munich
8 /10 Very good
Reviewed: Saturday, August 25, 2018
Picked up the car in the morning when there were few people. The first car they gave us was a JEEP, and they said there were no other models available. The front window had a crack longer than 10cm, so they replaced it with another car which still had a small crack on the front window, but they assured us it was fine to drive.
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Laurel Ellis
Munich
2 /10 Poor
Reviewed: Monday, June 25, 2018
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Fabian Victor
Munich
2 /10 Poor
Reviewed: Monday, October 16, 2023
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Jason Burne-Jones
Munich
6 /10 Average
Reviewed: Tuesday, October 30, 2018
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Glenn Morse
Munich
2 /10 Poor
Reviewed: Wednesday, October 31, 2018
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Rachel Rose
Munich
10 /10 Excellent
Reviewed: Saturday, June 30, 2018
Very spacious!!
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Osborn Nico(l)
Munich
8 /10 Very good
Reviewed: Tuesday, September 4, 2018
Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.
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Phyllis Morgan
Munich
10 /10 Excellent
Reviewed: Monday, September 10, 2018
Picked up the car at Munich Airport in Germany. The instructions differed slightly from what we found online, which was confusing. Asked at the information desk and then saw the signs. Took a number, waited in line, showed our documents, and were done very quickly.
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Dick Susan
Munich
10 /10 Excellent
Reviewed: Wednesday, November 28, 2018
Very good
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Rupert Sophy
Munich
10 /10 Excellent
Reviewed: Sunday, June 3, 2018
Not many people in line
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Ansel Blume
Munich
4 /10 Average
Reviewed: Tuesday, July 24, 2018
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Antonia Susanna
Munich
2 /10 Poor
Reviewed: Tuesday, July 24, 2018
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Lester Melville
Munich
10 /10 Excellent
Reviewed: Tuesday, June 5, 2018
The service was excellent
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Coral Edward
Munich
10 /10 Excellent
Reviewed: Sunday, April 29, 2018
The staff were very patient
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Barlow Pigou
Munich
10 /10 Excellent
Reviewed: Monday, July 30, 2018
Overall, very punctual and the queuing time is reasonable. One thing to note is that if the scheduled time hasn't arrived, you're not allowed to pick up the car, so try to schedule earlier.
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Frederic Gregory
Munich
2 /10 Poor
Reviewed: Wednesday, August 1, 2018
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Lauren Fred
Munich
10 /10 Excellent
Reviewed: Tuesday, October 2, 2018
Simple procedures, no hard sell for extra insurance.
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Hedda Babbitt
Munich
10 /10 Excellent
Reviewed: Tuesday, August 25, 2020
Good
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Byron Bertie
Munich
10 /10 Excellent
Reviewed: Friday, June 5, 2020
Very satisfied
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Alexia Reade
Munich
10 /10 Excellent
Reviewed: Wednesday, December 4, 2019
Honest
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Rachel Lucia
Munich
8 /10 Very good
Reviewed: Sunday, October 6, 2019
There were quite a few people, had to take a number and wait, the waiting time was over 10 minutes.
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Audrey Turner
Munich
8 /10 Very good
Reviewed: Sunday, August 11, 2019
Pretty good
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Hamiltion O'Connor
Munich
6 /10 Average
Reviewed: Tuesday, August 20, 2019
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Eden Dutt
Munich
10 /10 Excellent
Reviewed: Monday, October 1, 2018
Queue time was acceptable, around 20 minutes.
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Derrick Mond
Munich
2 /10 Poor
Reviewed: Tuesday, June 11, 2019
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Isidore Augustine
Munich
10 /10 Excellent
Reviewed: Sunday, August 4, 2019
Could pick up the car even though we arrived early!
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Webb Thackeray
Munich
8 /10 Very good
Reviewed: Sunday, August 4, 2019
Our flight was supposed to arrive in Munich at 6:00 AM, and we had booked to pick up the car at 8:00 AM. The flight was an hour early. After a brief rest at the airport and shopping at the supermarket, we went to the counter at 7:30 to handle the car pick-up. A male staff member initially assisted, but said our reserved car type (Volkswagen Golf Estate or similar) was still in town and suggested an upgrade for €25/day. I declined, suspecting a sales tactic. He bluntly told us to wait and come back around 8:00-8:15. After 8:00, a female staff member assisted us, and after verifying our documents and credit card, she didn't hassle us since we had full insurance through the car rental company. Just as she was about to hand over the Volkswagen keys, she and a supervisor couldn't find the car's documents. They politely explained it was an internal issue and offered us a free upgrade to a Mazda. Waiting proved worthwhile!
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Benson Beaufort
Munich
6 /10 Average
Reviewed: Monday, June 3, 2019
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Faithe Finger
Munich
2 /10 Poor
Reviewed: Monday, July 29, 2019
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Abigail Harrod
Munich
10 /10 Excellent
Reviewed: Monday, June 24, 2024
Very satisfied.
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Rock Mac-
Munich
10 /10 Excellent
Reviewed: Sunday, June 23, 2024
The counter staff were very nice.
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Bruno Reynolds
Munich
10 /10 Excellent
Reviewed: Wednesday, January 24, 2024
Pretty good
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Winni Veblen
Munich
10 /10 Excellent
Reviewed: Tuesday, June 4, 2024
Satisfied
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Broderick Lambert
Munich
6 /10 Average
Reviewed: Sunday, September 29, 2019
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Daisy II.
Munich
10 /10 Excellent
Reviewed: Friday, September 20, 2019
Very good
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Gavin Dora
Munich
10 /10 Excellent
Reviewed: Thursday, January 4, 2024
Good service with no hidden fees. They gave us a different car when we picked up the car early, and we added 40 euros.
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Sheila Warren
Munich
6 /10 Average
Reviewed: Sunday, April 7, 2024
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Genevieve
Munich
10 /10 Excellent
Reviewed: Wednesday, June 26, 2024
Extremely satisfied.
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S.Ozer
Munich
9.3 /10 Excellent
Reviewed: Wednesday, June 26, 2024
We got a new Audi A4 - an upgrade from what we ordered (Skoda Kodiaq). It took some convincing however, as we were offered a smaller car at first.
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Anonymous
Munich
8.7 /10 Very good
Reviewed: Saturday, July 6, 2024
So far so good.
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Gustave Malory
Munich
10 /10 Excellent
Reviewed: Friday, July 5, 2024
Very satisfied
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Nick Arthur
Munich
6 /10 Average
Reviewed: Monday, July 22, 2024
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Deirdre Bartlett
Munich
10 /10 Excellent
Reviewed: Monday, July 29, 2024
We had booked a Mercedes E-Class, but were informed at pickup that only an Audi A5 was available. With five of us, it felt a bit small. We wanted to exchange it for another model but were told no other cars were available. On the bright side, the car was new and very clean.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
I had an excellent experience with Europcar! The booking process was straightforward, and the staff were professional and friendly from start to finish. When I arrived, the check-in process was quick and hassle-free, and they had the car ready for me right on time. The vehicle I rented was clean, well-maintained, and exactly as described. It performed flawlessly throughout my trip, and I appreciated how fuel-efficient it was. The selection of vehicles available was impressive, catering to all needs, whether for a family trip, business travel, or leisure. Returning the car was just as smooth as picking it up, with clear instructions and no unexpected charges. Their transparency and excellent customer service really stood out. I highly recommend Europcar for anyone looking for a reliable, stress-free car rental experience.
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Alger Washington
Munich
8 /10 Very good
Reviewed: Tuesday, August 6, 2024
Pretty good.
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Dwight Bauer
Munich
10 /10 Excellent
Reviewed: Wednesday, August 7, 2024
Excellent service
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Jeff DuBois
Munich
6 /10 Average
Reviewed: Sunday, August 11, 2024
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Sigrid Luke
Munich
10 /10 Excellent
Reviewed: Monday, August 12, 2024
Located inside the airport, it's quite quick.
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Modesty Martin
Munich
10 /10 Excellent
Reviewed: Tuesday, August 13, 2024
Very satisfied
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Glenn Morse
Munich
4 /10 Average
Reviewed: Friday, August 16, 2024
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Faithe Peggy
Munich
10 /10 Excellent
Reviewed: Tuesday, August 20, 2024
Very satisfied
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Virgil Hal
Munich
10 /10 Excellent
Reviewed: Wednesday, August 14, 2024
No upselling, highly efficient, and the counter is the largest in the airport.
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Agnes Powell
Munich
6 /10 Average
Reviewed: Saturday, August 31, 2024
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Howar Raleign
Munich
6 /10 Average
Reviewed: Tuesday, September 3, 2024
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Xenia Browne
Munich
10 /10 Excellent
Reviewed: Monday, September 16, 2024
Very satisfied, five-star review.
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Elva Nathaniei
Munich
10 /10 Excellent
Reviewed: Thursday, September 19, 2024
Satisfied
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Olive Baker
Munich
6 /10 Average
Reviewed: Tuesday, September 24, 2024
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Faithe Finger
Munich
10 /10 Excellent
Reviewed: Saturday, October 5, 2024
This time it was great, got a free upgrade to an A4.
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Yedda Murray
Munich
8 /10 Very good
Reviewed: Friday, October 11, 2024
Reserved a Mercedes C-Class early, but none were available on-site. The only option was an Audi A4. After driving for just 20 kilometers, the car displayed a low oil warning, forcing me to detour to buy oil, which delayed me for over an hour. The cost of the oil was reimbursed upon return, so keep the receipt.
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Robin Darwin
Munich
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
Europcar was very easy to locate, the pickup process was quick, and the staff didn't try to upsell anything. My first car rental experience in Europe was excellent.
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Dorothy Hansom
Munich
2 /10 Poor
Reviewed: Monday, October 14, 2024
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Myra Lawrence
Munich
8 /10 Very good
Reviewed: Saturday, October 19, 2024
The car rental company is great and convenient.
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Penny Senior
Munich
10 /10 Excellent
Reviewed: Wednesday, October 23, 2024
Very good service, easy return at a different location without the need for prior reservation.
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Yvonne Carllyle
Munich
10 /10 Excellent
Reviewed: Tuesday, November 5, 2024
Very satisfied
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Beverly Locke
Munich
10 /10 Excellent
Reviewed: Thursday, November 21, 2024
Very satisfied.
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Gordon Russell
Munich
10 /10 Excellent
Reviewed: Friday, November 22, 2024
The vehicle inspection is a bit too detailed compared to a few years ago when I rented a car.
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Duke Jean
Munich
10 /10 Excellent
Reviewed: Wednesday, December 4, 2024
Great service, very attentive.
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Jocelyn Wild
Munich
8 /10 Very good
Reviewed: Wednesday, December 11, 2024
The car rental process was very busy and took a long time. There were 16 people ahead of me, and I waited for about an hour.
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Tiffany Emma
Munich
8 /10 Very good
Reviewed: Monday, December 9, 2024
Satisfied with the car
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Webster Benedict
Munich
10 /10 Excellent
Reviewed: Monday, December 16, 2024
Professional and quick service
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Monroe Henley
Munich
2 /10 Poor
Reviewed: Tuesday, January 7, 2025
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Christine Duncan
Munich
2 /10 Poor
Reviewed: Tuesday, January 14, 2025
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Xaviera Swift
Munich
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The reception staff were very friendly and handled on-site issues thoughtfully.
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Louis Barney
Munich
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
The process of both picking up and returning the car was very convenient and hassle-free, and the deposit was refunded quickly.
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Elliot Strachey
Munich
6 /10 Average
Reviewed: Sunday, February 9, 2025
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Cornelia Elizabeth
Munich
10 /10 Excellent
Reviewed: Tuesday, February 11, 2025
Not bad
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Alexander Truman
Munich
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied
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Frederica Anne
Munich
10 /10 Excellent
Reviewed: Thursday, February 27, 2025
Very satisfied
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Phyllis Morgan
Munich
8 /10 Very good
Reviewed: Friday, February 14, 2025
Overall, it was a pretty good experience.
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Kitty Evans
Munich
10 /10 Excellent
Reviewed: Thursday, April 24, 2025
Excellent customer service.
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Oswald Norris
Munich
10 /10 Excellent
Reviewed: Thursday, April 24, 2025
Very friendly service
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Reg Moses
Munich
10 /10 Excellent
Reviewed: Saturday, April 26, 2025
Very satisfied.
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Jacob Jennings
Munich
10 /10 Excellent
Reviewed: Saturday, May 10, 2025
Very satisfied.
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Webb Thackeray
Munich
10 /10 Excellent
Reviewed: Monday, May 12, 2025
Very satisfied
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Spring Willard
Munich
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Satisfied
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Arvin Ben
Munich
10 /10 Excellent
Reviewed: Friday, May 30, 2025
Extremely satisfied.
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Sandy Piers
Munich
10 /10 Excellent
Reviewed: Friday, May 30, 2025
The pick-up and drop-off store service was very warm and friendly. Since the car pick-up was in Germany, an accident occurred during the trip. Europcar in Austria tried their best to assist with a car replacement, and when no similar car was available, they considered the option of repairing the vehicle. Ultimately, we opted to switch to a slightly smaller car. Although the whole process was a bit complicated, you could feel that everyone tried their best. Additionally, QEEQ's support from China was excellent, constantly tracking our car replacement progress overseas. They also kept reminding us of the requirements and procedures for on-site compensation and subsequent claims.
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Kay Pound
Munich
6 /10 Average
Reviewed: Wednesday, June 11, 2025
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Julius Hughes
Munich
10 /10 Excellent
Reviewed: Monday, June 16, 2025
Convenient and satisfactory.
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Adair Romeo
Munich
10 /10 Excellent
Reviewed: Tuesday, June 24, 2025
The staff were very nice.
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Xavier Wright
Munich
10 /10 Excellent
Reviewed: Saturday, June 28, 2025
Very satisfied
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Rosemary Godwin
Munich
8 /10 Very good
Reviewed: Thursday, July 10, 2025
Overall not bad, few people and the car was new. The customer service at the German airport was friendly. However, when I asked about buying the Austrian highway pass, they strongly recommended a €140 package that included insurance, claiming it would cover highway fees and that Austrian insurance was very expensive. But since I already had full coverage, they eventually left the decision to me, so I only purchased the €7 per day highway pass. Remember, they can sell you the highway pass directly, so there’s no need to go to a gas station; just ask them.
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Beck Maggie
Munich
10 /10 Excellent
Reviewed: Tuesday, July 22, 2025
My first self-driving trip in Europe ended perfectly, thanks to Europcar's high-quality and professional service throughout the journey. Many unexpected situations and minor issues were handled smoothly and effortlessly, making it a very wise choice. Europcar's services are highly professional and well-regulated, allowing you to enjoy your trip with complete peace of mind.
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Elaine Burns
Munich
8 /10 Very good
Reviewed: Saturday, July 26, 2025
The store is easy to find, but requires a long walk. When we arrived in Munich, it was already late at night. The store provided a car and parking spot, but we had to search for it ourselves. Unfortunately, the designated license plate wasn't at the given spot, forcing us to return to the store for assistance. The staff searched around but couldn't find the car either, so they had to provide us with another vehicle. The entire process took about an hour, which was quite frustrating. The T-Roc's trunk is quite spacious. You can lower the trunk floor by one level, easily accommodating one 28-inch suitcase, one 26-inch suitcase, and additional small items.
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Bert Holt
Munich
8 /10 Very good
Reviewed: Sunday, August 3, 2025
Satisfied
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Amanda Veblen
Munich
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
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Blithe Petty
Munich
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Big shout-out to Europcar in Munich! We had booked a Volkswagen Touran for 5 people. When we arrived at the rental office and told the staff that we had 5 people and a lot of luggage, they immediately gave us a brand-new Nissan 8-seater diesel MPV that had only done 5000 kilometers. The car was super spacious, and it was incredibly comfortable for our group of 5! The staff was friendly and, although they tried to upsell insurance, they stopped once I mentioned we already had full coverage. Overall, this was a great car rental experience in Germany—very satisfied!
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Burton Brook
Munich
10 /10 Excellent
Reviewed: Sunday, August 17, 2025
Europcar truly offers great value for money, and I even got an upgrade to a Mercedes E300de, which might be a hybrid.
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Antonia Susanna
Munich
10 /10 Excellent
Reviewed: Wednesday, August 20, 2025
Very satisfied, the car matched the reserved model, extremely polite, and no upselling.
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Payne Camilla
Munich
10 /10 Excellent
Reviewed: Tuesday, September 9, 2025
An established car rental company, very convenient.
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Meroy Longman
Munich
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
Satisfied
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Georgia Stuart
Munich
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
Very good.
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Beck Maggie
Munich
10 /10 Excellent
Reviewed: Friday, September 26, 2025
The queue for pick-up procedures was a bit long. Even arriving an hour early, I still had to wait until the scheduled time to begin the process, which felt slightly inconvenient.
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Beck Maggie
Munich
10 /10 Excellent
Reviewed: Wednesday, October 8, 2025
Good service, easy to use.
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Len Carter
Munich
10 /10 Excellent
Reviewed: Sunday, October 19, 2025
The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.
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Cora Hume
Munich
10 /10 Excellent
Reviewed: Thursday, October 23, 2025
I rented an Audi A5 and got the same model. The car was in excellent condition, both inside and outside were very clean. When returning the car, someone inspected the vehicle, and if everything was fine, I could directly proceed to the terminal for check-in. Very fast and convenient!
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Ben Emily
Munich
10 /10 Excellent
Reviewed: Tuesday, October 28, 2025
Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Wednesday, November 26, 2025
The trip was very satisfying.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Thursday, January 1, 2026
Super satisfied with the whole experience.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Wednesday, January 28, 2026
Staff at the pickup counter were super nice, the whole process was really quick, and there were no hidden steps or pushy upselling. Big thumbs up.
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Anonymous
Munich
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
The original car wasn’t available, so they switched me to an Audi A6.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Tuesday, February 24, 2026
Staff were really friendly and I got exactly the car I’d booked.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Saturday, April 4, 2026
The pickup process was really straightforward and easy to follow.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Monday, May 11, 2026
Their pickup process is pretty advanced and efficient, so you don’t have to wait long at all.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Monday, July 6, 2026
Super fast pickup process.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Sunday, July 26, 2026
This rental company’s pretty decent. They’ll try to upsell you on upgrades, but you can just decline and it’s no big deal.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Saturday, August 22, 2026
The staff at the counter explained everything really clearly and patiently. I’ll definitely come back.
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Cara Garden
Munich
10 /10 Excellent
Reviewed: Friday, February 15, 2019
Very easy to find. From taking a number and queueing to getting the keys, the whole process took less than 5 minutes.
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