Europcar, Munich Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Munich Airport Information, Car Rental Instructions & Policies

Address

TERMINALSTR. MITTE, AIRPORTCENTER EBENE 3, 85356, MUENCHEN FLUGHAFEN, GERMANY

Telephone

+49899735020

Pick-up Instructions

The Europcar - Munich Airport car rental location is in terminal

You can walk to the counter of Europcar - Munich Airport car rental.

The store is located in the airport, please head to the store according to the guidelines.

Drop-off Instructions

Please pay attention to the sign writing 'Car Rental Return', to the car rental return center, address: Terminalstraße W, 85356 München-Flughafen, Germany. After you drop off the car, you can walk back to the airport. Coordinated:48.355738559803434, 11.786545415760088 Google map link: https://maps.app.goo.gl/ea6KK611xBQbZT799

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Show More Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Norway Portugal Slovenia Spain Sweden Switzerland Italy	EUR 7.5 per day

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Volkswagen Sharan Ford Galaxy	Croatia Hungary Ireland Poland Slovakia United Kingdom	EUR 7.5 per day

Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Munich Airport

Railway Stations

17.7 mi from Muenchen Ost Train Station

18.1 mi from Central Station Munich

20.6 mi from Muenchen-Pasing Train Station

Hotels

18.2 mi from Hotel Cristal München

Other Landmarks

16.1 mi from BMW Museum

17.7 mi from Hofbräuhaus

17.8 mi from Marienplatz & Town Hall

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 48.3537 11.7851

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 1.2
Vehicle cleanliness: 1.1
Spaciousness: 1.1
Counter staff: 1.1
Pick-up location: 1.1
Drop-off location: 1.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

A.ALAMER
Munich
9.2 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: The best price among all apps And chat service was effective and helpful
Dislike: None
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C.Rogers
Munich
9.2 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Clean car, matched the size we had ordered although not the brand. Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage.
Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.
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Anonymous
Munich
8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
cigarette smoke smell in car
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John
Munich
6.3 /10 Average
Reviewed: Sunday, September 21, 2025
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
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A.Almishani
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was really nice try and everything was easy
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J.Beveridge
Munich
7.7 /10 Good
Reviewed: Sunday, September 21, 2025
Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.
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E.YUKSEK
Munich
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!
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Javier M.M.
Munich
7.3 /10 Good
Reviewed: Sunday, September 21, 2025
En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.
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E.Yeo
Munich
7.7 /10 Good
Reviewed: Sunday, September 21, 2025
The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.
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T.Somprasong
Munich
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
I got a Mazda 6, the performance is grate but the car already have some scratches on it. I like the auto speed control, that help me don’t wary about speed limit.
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Thanks for deals about prices of rental car and EasyRentCars car staf and management department for EasyRentCars to get more helpfully to get agood prices ,excellent car rent dellar thanks and more ixciting deals
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Gary Poon
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very Very Good Car
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A.Wuerz
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car
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SAUD
Munich
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.
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Anonymous
Munich
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
السعر مرتفع جدا
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
excellent
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naser_alrashidi@yaho
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
THANKS
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Orville Trevelyan
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Lilith Maria
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Europcar is consistently great as always.
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Xaviera Swift
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good service with smooth procedures.
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Fay Snow
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The green sign is easy to find.
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Mike Sally
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The Toyota 208 with over 20,000 miles was very clean and in good condition.
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Levi Tyler
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service was enthusiastic and the car was in good condition.
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Tina Robbins
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I changed the return location at the last minute, and they helped me find the cheapest option in their system.
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Blanche Poe
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were very friendly, there were no extra sales pitches, and they even added an additional driver for free. The return inspection was also very quick.
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Cathy Dobbin
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient
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Marcia McCarthy
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.
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Elijah Belloc
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process was quick and straightforward, the car was new and easy to drive.
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Nicole Macadam
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and convenient.
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Prima Maltz
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
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Prima Maltz
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, convenient and simple. Cars can be returned to any branch in Europe.
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Camille FitzGerald
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff spoke some English, so communication was not an issue.
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Eugene Priestley
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.
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Ingram Mackintosh
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picking up the car near the airport is very convenient. With the paperwork, it’s easy to reach the parking spot.
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Herman Milne
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Alger Washington
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
EuropeCar has one of the larger counters at Munich Airport, and the vehicle was in good condition
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Lester Horatio
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
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Joshua George
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car provided was very new
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George Anthony
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff had a great attitude. The pickup and return processes were very convenient. The car was in excellent condition. However, finding the return location was extremely difficult since it was in an underground garage with a very small sign. It took almost an hour to find it.
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May Juliana
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental process was straightforward and convenient, with quick pickup, fast inspection, and clear charges. They upgraded us to an Alhambra, which had great power.
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Lewis Hopkin(s)
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
A very pleasant experience, looking forward to the next time
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Cara Garden
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very easy to find. From taking a number and queueing to getting the keys, the whole process took less than 5 minutes.
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Peter Wallace
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Philip Goldsmith
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.
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Ternence Theresa
Munich
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Cleveland Simon
Munich
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Marcus Grantham
Munich
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Benson Beaufort
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The airport location is easy to find, but the city navigation for the drop-off location is a bit confusing. However, I eventually found it.
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Blanche Richard
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Aries Becky
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Betsy Butler
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport location is well-marked. When handling the paperwork, you'll receive a parking card with the parking spot number. Follow the number to find the car in the lot. To exit, just insert the card into the ticket machine.
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Quentin Beerbohm
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Pearl Sailsbury
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
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Reg Moses
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Europcar, service was okay. No major issues, but QEEQ was disappointing, no words to describe.
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Lee Doyle
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service
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May Juliana
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad, the car is very new.
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Elsa Camp
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Nick Dickens
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and great!
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Miles Bell
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Eleanore Ferguson
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No upselling, quick and simple process.
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Veromca Juliet
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Page Rhys
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Chasel Martha
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Griselda Nathaniei
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The attitude was acceptable, but they forced me to upgrade the car model and charged extra. Showing the QEEQ order was useless. After I signed, the staff left the counter and ignored me. There was no queue that day; it was a free moment.
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Jared Swift
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Larry Bryan
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picked up the car at Munich T2 Airport. Clear and visible airport signs. If you have a reservation, you can click on the queuing machine to get a number. The display will show the counter and number, just wait patiently.
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Montague Clare
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Don Emmie
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Julius Hughes
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picked up the car in the morning when there were few people. The first car they gave us was a JEEP, and they said there were no other models available. The front window had a crack longer than 10cm, so they replaced it with another car which still had a small crack on the front window, but they assured us it was fine to drive.
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Fabian Victor
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Jason Burne-Jones
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Glenn Morse
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Rachel Rose
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very spacious!!
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Osborn Nico(l)
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.
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Phyllis Morgan
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picked up the car at Munich Airport in Germany. The instructions differed slightly from what we found online, which was confusing. Asked at the information desk and then saw the signs. Took a number, waited in line, showed our documents, and were done very quickly.
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Dick Susan
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Rupert Sophy
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not many people in line
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Ansel Blume
Munich
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Antonia Susanna
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Lester Melville
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent
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Coral Edward
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were very patient
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Barlow Pigou
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, very punctual and the queuing time is reasonable. One thing to note is that if the scheduled time hasn't arrived, you're not allowed to pick up the car, so try to schedule earlier.
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Frederic Gregory
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Hedda Babbitt
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
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Byron Bertie
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Alexia Reade
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Honest
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Rachel Lucia
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There were quite a few people, had to take a number and wait, the waiting time was over 10 minutes.
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Audrey Turner
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good
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Hamiltion O'Connor
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Eden Dutt
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Queue time was acceptable, around 20 minutes.
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Derrick Mond
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Isidore Augustine
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Could pick up the car even though we arrived early!
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Benson Beaufort
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Faithe Finger
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Abigail Harrod
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Rock Mac-
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The counter staff were very nice.
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Bruno Reynolds
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
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Winni Veblen
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Broderick Lambert
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Daisy II.
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
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Gavin Dora
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service with no hidden fees. They gave us a different car when we picked up the car early, and we added 40 euros.
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Sheila Warren
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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S.Ozer
Munich
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
We got a new Audi A4 - an upgrade from what we ordered (Skoda Kodiaq). It took some convincing however, as we were offered a smaller car at first.
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Anonymous
Munich
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
So far so good.
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Gustave Malory
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Nick Arthur
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Deirdre Bartlett
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We had booked a Mercedes E-Class, but were informed at pickup that only an Audi A5 was available. With five of us, it felt a bit small. We wanted to exchange it for another model but were told no other cars were available. On the bright side, the car was new and very clean.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I had an excellent experience with Europcar! The booking process was straightforward, and the staff were professional and friendly from start to finish. When I arrived, the check-in process was quick and hassle-free, and they had the car ready for me right on time. The vehicle I rented was clean, well-maintained, and exactly as described. It performed flawlessly throughout my trip, and I appreciated how fuel-efficient it was. The selection of vehicles available was impressive, catering to all needs, whether for a family trip, business travel, or leisure. Returning the car was just as smooth as picking it up, with clear instructions and no unexpected charges. Their transparency and excellent customer service really stood out. I highly recommend Europcar for anyone looking for a reliable, stress-free car rental experience.
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Alger Washington
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good.
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Dwight Bauer
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service
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Jeff DuBois
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Sigrid Luke
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Located inside the airport, it's quite quick.
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Modesty Martin
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Glenn Morse
Munich
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Faithe Peggy
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Virgil Hal
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No upselling, highly efficient, and the counter is the largest in the airport.
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Agnes Powell
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Howar Raleign
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Xenia Browne
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, five-star review.
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Elva Nathaniei
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Olive Baker
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Faithe Finger
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This time it was great, got a free upgrade to an A4.
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Yedda Murray
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Reserved a Mercedes C-Class early, but none were available on-site. The only option was an Audi A4. After driving for just 20 kilometers, the car displayed a low oil warning, forcing me to detour to buy oil, which delayed me for over an hour. The cost of the oil was reimbursed upon return, so keep the receipt.
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Robin Darwin
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Europcar was very easy to locate, the pickup process was quick, and the staff didn't try to upsell anything. My first car rental experience in Europe was excellent.
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Myra Lawrence
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car rental company is great and convenient.
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Penny Senior
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good service, easy return at a different location without the need for prior reservation.
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Yvonne Carllyle
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Beverly Locke
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Gordon Russell
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The vehicle inspection is a bit too detailed compared to a few years ago when I rented a car.
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Duke Jean
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, very attentive.
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Jocelyn Wild
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car rental process was very busy and took a long time. There were 16 people ahead of me, and I waited for about an hour.
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Tiffany Emma
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Satisfied with the car
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Webster Benedict
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Professional and quick service
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Monroe Henley
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Christine Duncan
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Xaviera Swift
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The reception staff were very friendly and handled on-site issues thoughtfully.
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Louis Barney
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process of both picking up and returning the car was very convenient and hassle-free, and the deposit was refunded quickly.
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Elliot Strachey
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Cornelia Elizabeth
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
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Alexander Truman
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Frederica Anne
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Phyllis Morgan
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was a pretty good experience.
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Kitty Evans
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent customer service.
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Oswald Norris
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very friendly service
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Reg Moses
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Jacob Jennings
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Webb Thackeray
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Spring Willard
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
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Arvin Ben
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely satisfied.
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Sandy Piers
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The pick-up and drop-off store service was very warm and friendly. Since the car pick-up was in Germany, an accident occurred during the trip. Europcar in Austria tried their best to assist with a car replacement, and when no similar car was available, they considered the option of repairing the vehicle. Ultimately, we opted to switch to a slightly smaller car. Although the whole process was a bit complicated, you could feel that everyone tried their best. Additionally, QEEQ's support from China was excellent, constantly tracking our car replacement progress overseas. They also kept reminding us of the requirements and procedures for on-site compensation and subsequent claims.
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Kay Pound
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Julius Hughes
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and satisfactory.
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Adair Romeo
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were very nice.
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Xavier Wright
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Rosemary Godwin
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall not bad, few people and the car was new. The customer service at the German airport was friendly. However, when I asked about buying the Austrian highway pass, they strongly recommended a €140 package that included insurance, claiming it would cover highway fees and that Austrian insurance was very expensive. But since I already had full coverage, they eventually left the decision to me, so I only purchased the €7 per day highway pass. Remember, they can sell you the highway pass directly, so there’s no need to go to a gas station; just ask them.
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Beck Maggie
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
My first self-driving trip in Europe ended perfectly, thanks to Europcar's high-quality and professional service throughout the journey. Many unexpected situations and minor issues were handled smoothly and effortlessly, making it a very wise choice. Europcar's services are highly professional and well-regulated, allowing you to enjoy your trip with complete peace of mind.
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Elaine Burns
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The store is easy to find, but requires a long walk. When we arrived in Munich, it was already late at night. The store provided a car and parking spot, but we had to search for it ourselves. Unfortunately, the designated license plate wasn't at the given spot, forcing us to return to the store for assistance. The staff searched around but couldn't find the car either, so they had to provide us with another vehicle. The entire process took about an hour, which was quite frustrating. The T-Roc's trunk is quite spacious. You can lower the trunk floor by one level, easily accommodating one 28-inch suitcase, one 26-inch suitcase, and additional small items.
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Bert Holt
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Satisfied
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Amanda Veblen
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Blithe Petty
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Big shout-out to Europcar in Munich! We had booked a Volkswagen Touran for 5 people. When we arrived at the rental office and told the staff that we had 5 people and a lot of luggage, they immediately gave us a brand-new Nissan 8-seater diesel MPV that had only done 5000 kilometers. The car was super spacious, and it was incredibly comfortable for our group of 5! The staff was friendly and, although they tried to upsell insurance, they stopped once I mentioned we already had full coverage. Overall, this was a great car rental experience in Germany—very satisfied!
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Burton Brook
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Europcar truly offers great value for money, and I even got an upgrade to a Mercedes E300de, which might be a hybrid.
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Antonia Susanna
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the car matched the reserved model, extremely polite, and no upselling.
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M.Choong
Munich
8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
I am still waiting for my updated receipt, having had to take it for an extra day.
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Laurel Ellis
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Helen
Munich
8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.
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ghazi almana
Munich
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
they tried to give you upgrade of your booking to take from you more money
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Dorothy Hansom
Munich
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Lauren Fred
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple procedures, no hard sell for extra insurance.
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Webb Thackeray
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Our flight was supposed to arrive in Munich at 6:00 AM, and we had booked to pick up the car at 8:00 AM. The flight was an hour early. After a brief rest at the airport and shopping at the supermarket, we went to the counter at 7:30 to handle the car pick-up. A male staff member initially assisted, but said our reserved car type (Volkswagen Golf Estate or similar) was still in town and suggested an upgrade for €25/day. I declined, suspecting a sales tactic. He bluntly told us to wait and come back around 8:00-8:15. After 8:00, a female staff member assisted us, and after verifying our documents and credit card, she didn't hassle us since we had full insurance through the car rental company. Just as she was about to hand over the Volkswagen keys, she and a supervisor couldn't find the car's documents. They politely explained it was an internal issue and offered us a free upgrade to a Mazda. Waiting proved worthwhile!
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Genevieve
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely satisfied.
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Simon Gibson
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pickup and return were very convenient, and the car was very new. I booked a Touran and got a diesel Kia instead. It was great to drive, much better than cars in my home country, with excellent power.
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Deborah Joshua
Munich
6 /10 Average
Reviewed: Sunday, September 21, 2025
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