CAR RENTAL REVIEWS ON EUROPCAR AT MUNICH AIRPORT, MUC

Very good.

Good service, easy to use.

This was my second time choosing Europcar for a self-drive trip in Europe. Their service was great and the car was basically brand new. This time a stone hit the windshield on the German autobahn and left a small hole, but both QEEQ and Europcar responded right away. I had full coverage, so everything was taken care of and I didn’t pay a cent extra. I’ll definitely go with QEEQ and Europcar again for my next Europe trip.

The trip was very satisfying.

Staff at the pickup counter were super nice, the whole process was really quick, and there were no hidden steps or pushy upselling. Big thumbs up.

The original car wasn’t available, so they switched me to an Audi A6.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

Staff were really friendly and I got exactly the car I’d booked.

I rented an Audi A5 and got the same model. The car was in excellent condition, both inside and outside were very clean. When returning the car, someone inspected the vehicle, and if everything was fine, I could directly proceed to the terminal for check-in. Very fast and convenient!

Super satisfied with the whole experience.

Pickup was quick and hassle-free.

The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.

This rental company’s pretty decent. They’ll try to upsell you on upgrades, but you can just decline and it’s no big deal.

Pretty standard overall. They didn’t have my exact car reserved on the spot, but after adding a bit more insurance they upgraded me from an AUDI A3 to a BMW 3 Series, and the rental price was still very reasonable.

The staff at the counter explained everything really clearly and patiently. I’ll definitely come back.

The staff were really friendly and easy to talk to, everything went smoothly.

Their pickup process is pretty advanced and efficient, so you don’t have to wait long at all.

Super fast pickup process.

The queue for pick-up procedures was a bit long. Even arriving an hour early, I still had to wait until the scheduled time to begin the process, which felt slightly inconvenient.