MUNICH CAR RENTAL REVIEWS

Overall, the service was quite satisfactory, but the €58 late fee after 10 PM felt a bit steep.

The trip was very satisfying.

Super satisfied with everything.

Staff at the pickup counter were super nice, the whole process was really quick, and there were no hidden steps or pushy upselling. Big thumbs up.

The original car wasn’t available, so they switched me to an Audi A6.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

When we went, there weren't many people, so the process was quite smooth. The customer service staff followed the standard procedure.

This is a rental company under Sixt, sharing the same pickup location as Sixt. The service is great and the place is easy to find.

Staff were really friendly and I got exactly the car I’d booked.

I rented an Audi A5 and got the same model. The car was in excellent condition, both inside and outside were very clean. When returning the car, someone inspected the vehicle, and if everything was fine, I could directly proceed to the terminal for check-in. Very fast and convenient!

Super satisfied with the whole experience.

The car was in great condition, performed well, and the service from the rental company was excellent.

Really good overall.

Great service at the Munich North branch. They noticed it was my first time upgrading and gave me a free upgrade on the car. Loved it!

Very friendly.

Staff were all really friendly and helpful, and there was zero pressure for any extra purchases the whole time.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.

Pick-up was really smooth and the staff were super attentive.

Overall a great rental experience – returning the car was quick and easy, and the 7-seater was perfect for a larger group with lots of luggage.