FRANKFURT AIRPORT CAR RENTAL REVIEWS

Processing was really quick.

Really great overall.

The staff were really friendly and welcoming.

Pretty good! Service was great—they just asked us to wait a few minutes and then threw in a free upgrade.

Everything went pretty smoothly, no real hassle at all.

Everything was great.

They’ve moved everything from T1 to T3 now – the rental counter and both pickup and return are all in T3. If you’re arriving at T1, you’ll need to take the little shuttle/train over to T3 to get your car, but it’s fine, there wasn’t much of a line. Returning the car is also at the T3 parking lot (Car Rental Return). When you drive into the garage you’ll see P10, P11, P12 – just follow signs to P12 and that’s where their return area is.

With the big rental companies you don’t really have to wait in line.

Super satisfied with everything.

The staff were really friendly and everything on the bill was clear and easy to understand.

The staff were really friendly and helpful the whole way through.

Great service, super efficient, and no hard selling at all.

The wait in line was way too long.

Pretty good overall, I’d be happy to come back next time.

Overall pretty happy with the service and the car was in decent condition. Got a tire pressure warning while driving, but it went away after we added air. Kind of a bummer we didn’t get the Audi A3 we’d booked, and the replacement had a column shifter I’m really not used to.

Absolutely amazing!

The counter was easy to find, no line at all, and once I told them I already had insurance through the platform, they didn’t try to upsell anything else.