GATWICK AIRPORT CAR RENTAL REVIEWS

The rental company provided a replacement car, which was even better than expected.

Good service.

Very good. The car pickup process was quick, and the return procedures were convenient.

Good service attitude, no sales pitches, and convenient return process.

Very satisfied.

Satisfactory

Satisfied

This car rental company is really great. My English is average, and I am not familiar with UK road safety regulations. When picking up the car, a young Pakistani gentleman named NAVEED was extremely patient and helpful in explaining all the relevant details. He also helped me with other issues, taking over an hour before I finally left with the car. I am very grateful to him. The car was in excellent condition, easy to drive, and very fuel-efficient. Returning the car was also very simple and convenient—the staff did a quick inspection and even helped me load my luggage into the shuttle to the airport. It was a very enjoyable road trip.

Very satisfied

Satisfied

Avis are high quality established car rental company and staff very helpful.

Qeeq was the best price, have always used rentalcars.com but have now switched.

The rental location is not inside the airport, requiring you to walk to Bus Stop 12 (which is actually the farthest stop) for the shuttle to pick you up, so make sure to leave enough time. Since the car model wasn't one we were familiar with, driving it was quite inconvenient initially. To make things worse, shortly after starting, a tire pressure warning alert appeared. We called customer service, and they told us to find a repair shop ourselves. While in Birmingham, we thought of getting it checked at one of their local offices, but they said the car wasn't rented from their branch and refused to help. There were also one or two occasions when the oil warning light came on, which indicates the vehicle likely needs maintenance. Who would be responsible if issues occurred during travel due to such vehicle conditions? Next time we'll avoid cheap options and go for major car rental companies instead.

The overall experience was excellent. QEEQ's customer service is very knowledgeable, and I've rented cars through QEEQ many times before. Extremely satisfied.

Overall, it was a great experience. Initially, we were assigned a 9-seater Renault, but then we noticed many scratches on it. Worried about potential issues with returning the car at a different location, they agreed to let us wait for a while and swapped it for a Ford Tourneo. The car performed excellently during the 16 days. Returning the car was also very smooth. Full marks!

Very satisfied

Called them, and within five minutes they arrived to pick me up. The process of picking up and returning the car was very quick, and the staff were very friendly.

The car rental service was pretty good.

Excellent

Very satisfied.

We arrived a bit later than the scheduled pickup time, yet there were no cars available. After completing the paperwork, we had to wait over ten minutes for the car to return.