LONDON CAR RENTAL REVIEWS

The car was in great condition, and the staff at the counter were warm and professional.

Europcar has a large area with no need to queue, and the efficiency is very high.

Overall service was good, and the car pickup was quick. However, they kept pushing insurance sales, and I couldn't resist spending an extra 3,000 yuan on insurance, which I regret.

The rental company is quite good, with friendly service. They offered a routine insurance upgrade promotion, but after declining, they didn't insist. The car return process was fairly quick—overall, not bad.

They gave us a really nice upgrade on the car, which was a great surprise.

This company is fantastic. Service was excellent, and the best part is they refunded my deposit the very next day—even before I’d actually paid my traffic ticket. That really shows how trustworthy this rental company is.

Absolutely fantastic.

Overall the rental went pretty smoothly. Just be aware the staff will try to upsell you insurance without really pointing it out, so make sure you double-check the prices before confirming anything. We booked two identical cars—one of them was brand new but kept showing a low engine oil warning. After calling QEEQ, they arranged for us to get a liter of oil topped up for free at another city location. Later we realized our London inbound and outbound flights were from different airports and had to change the drop-off location. QEEQ handled it well and the service stayed great. They’re still my first choice for overseas car rentals.

Overall pretty happy with the rental.

This company really sets the benchmark for the whole industry.

Extremely satisfied.

Super satisfied with everything from this rental company.

Super satisfied with the whole experience.

Super happy with the whole experience – the staff were really friendly, communication was smooth, and both pickup and drop-off were super efficient.

Professional and efficient—this is my second time renting with them.

Europcar Heathrow branch (accessible by shuttle bus).

Very efficient.

Super satisfied, big shoutout to the car rental company!

Super professional rental company and really easy to pick up the car at the airport.

Super convenient and fast, and they even upgraded my car.