CAR RENTAL REVIEWS ON ALAMO IN LONDON

Returning the car at Stansted Airport was problematic due to the use of flashlights for damage inspection. They charged me £100 for an allegedly invisible damage that likely existed when I picked up the car. This kind of hidden damage could potentially deceive many people. Be extra cautious during car pick-up.

The staff is abundant, and the car pickup was very quick.

Pretty good, quite nice.

Satisfactory

Fairly satisfied.

Satisfied

A very satisfying car rental experience. The car was in excellent condition and very new.

Very satisfied

The service was excellent, and the British gentleman was very friendly and patient.

Excellent overall. Except for waiting a bit because I arrived early, there were no issues at all. I rented a category A car but got a category C wagon instead, which was a pleasant surprise. The car was in great condition. Oh, and the staff member who handed me the car slightly misled me about the full-to-full fuel service, but it's forgivable.

It's a long story.

Excellent customer service. Speedy and efficient service. Extremely polite!

Extremely satisfied!

Car was a bit small for what we needed, should have booked an SUV, but not qeeqs fault.

Very good.

Overall, it was a great experience. Initially, we were assigned a 9-seater Renault, but then we noticed many scratches on it. Worried about potential issues with returning the car at a different location, they agreed to let us wait for a while and swapped it for a Ford Tourneo. The car performed excellently during the 16 days. Returning the car was also very smooth. Full marks!

Satisfied

The car rental service was pretty good.

Very good. The car was a brand new model from 2025.

Highly satisfied, will use again next time!

Found the shuttle bus to the rental company, got off and was guided to check the car in the rain and sign the agreement. Since the rain was heavy, I didn't pay much attention and ended up buying insurance. Without realizing, I was charged on my card without knowing the exact amount. In the end, it cost me 4,000 for two days. The car had some misalignment issues with the wheels—it was a new car but kept pulling to the left while driving straight. At the gas station, I thought the tank was full when the pump clicked off, but later realized it was only half full and ended up paying a fueling fee to the rental company.