CAR RENTAL REVIEWS ON ALAMO AT HEATHROW AIRPORT, LHR

Returning the car at Stansted Airport was problematic due to the use of flashlights for damage inspection. They charged me £100 for an allegedly invisible damage that likely existed when I picked up the car. This kind of hidden damage could potentially deceive many people. Be extra cautious during car pick-up.

The staff is abundant, and the car pickup was very quick.

Pretty good, quite nice.

Fairly satisfied.

Satisfied

The company staff were very professional and patient, and they quickly answered all my questions.

A very satisfying car rental experience. The car was in excellent condition and very new.

Overall it was good, but there were no automatic cars available, so they switched to a manual one for me. Luckily, I can handle both.

Very satisfied

At the designated time, the ordered Volvo XC60 was not available, but a similar-sized Benz SUV was provided instead.

It's a long story.

Excellent customer service. Speedy and efficient service. Extremely polite!

Extremely satisfied!

Car was a bit small for what we needed, should have booked an SUV, but not qeeqs fault.

Very good.

Satisfied

Very good. The car was a brand new model from 2025.

Highly satisfied, will use again next time!

Excellent car rental company, offered a free upgrade.

Very satisfied.

Found the shuttle bus to the rental company, got off and was guided to check the car in the rain and sign the agreement. Since the rain was heavy, I didn't pay much attention and ended up buying insurance. Without realizing, I was charged on my card without knowing the exact amount. In the end, it cost me 4,000 for two days. The car had some misalignment issues with the wheels—it was a new car but kept pulling to the left while driving straight. At the gas station, I thought the tank was full when the pump clicked off, but later realized it was only half full and ended up paying a fueling fee to the rental company.