HEATHROW AIRPORT CAR RENTAL REVIEWS

The car was in great condition, and the staff at the counter were warm and professional.

Absolutely fantastic

Europcar has a large area with no need to queue, and the efficiency is very high.

The rental company is quite good, with friendly service. They offered a routine insurance upgrade promotion, but after declining, they didn't insist. The car return process was fairly quick—overall, not bad.

Excellent experience overall.

Really loved it

They gave us a really nice upgrade on the car, which was a great surprise.

Absolutely fantastic.

Overall the rental went pretty smoothly. Just be aware the staff will try to upsell you insurance without really pointing it out, so make sure you double-check the prices before confirming anything. We booked two identical cars—one of them was brand new but kept showing a low engine oil warning. After calling QEEQ, they arranged for us to get a liter of oil topped up for free at another city location. Later we realized our London inbound and outbound flights were from different airports and had to change the drop-off location. QEEQ handled it well and the service stayed great. They’re still my first choice for overseas car rentals.

Super satisfied with everything from this rental company.

Great price, and they even gave us a complimentary small upgrade.

Bought the insurance locally and it was a bit pricey.

Professional and efficient—this is my second time renting with them.

Europcar Heathrow branch (accessible by shuttle bus).

They kept pushing their own insurance, and when I didn’t buy it they seemed a bit unhappy about it.

Overall the communication went pretty smoothly, and even without an upgrade they didn’t make a fuss about anything.

Super satisfied, big shoutout to the car rental company!

The car was in really good shape!

Super professional rental company and really easy to pick up the car at the airport.

Super convenient and fast, and they even upgraded my car.