We had to take public transport to pick up the car, and the restroom facilities were very basic. The hotel wouldn't allow us to enter. When returning the car, we waited 40 minutes for the airport shuttle, the ride took 20 minutes, and it took us a total of 1 hour to get to the airport after returning the car. Additionally, the fuel tank at pickup was slightly over half full, and refueling to the same level for return was troublesome since it's hard to gauge the exact amount. It's inevitable to overfill, which makes it less convenient than a full-to-full fuel policy. Furthermore, the deposit for the car was extremely high (£2,500), so make sure to check your credit card limit beforehand.
Car was exactly what we expected, in fact we got a minor upgrade to a Renault Symbioz. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.
The car rental company is great, the procedures are handled quickly, and it seems to be a mid-to-high-end private brand. Sometimes there are even discounts, and one advantage of this company is that they don't require a deposit.
Found the shuttle bus to the rental company, got off and was guided to check the car in the rain and sign the agreement. Since the rain was heavy, I didn't pay much attention and ended up buying insurance. Without realizing, I was charged on my card without knowing the exact amount. In the end, it cost me 4,000 for two days. The car had some misalignment issues with the wheels—it was a new car but kept pulling to the left while driving straight. At the gas station, I thought the tank was full when the pump clicked off, but later realized it was only half full and ended up paying a fueling fee to the rental company.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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