Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.
About QEEQ:10.0/10
it was good, my points keep 'expiring' so they are basically not worth anything, always disappointing when companies do that with loyalty points. Unclear if I got an upgrade or not having gone with the diamond membership.
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
About QEEQ:9.0/10
Easy to use but should avoid easirent. Poor experience.
The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.
The most terrible company you can ever hire from! Avoid at all cost. They lure you in with their cheap price but then they had you pay! After 2 months from hiring this car they took £1042 from my bank account. When I called they said that it is because I broke the clutch!!! It is worth mentioning that they drove the car after I returned and before the mechanic repaired it for 92 miles! And they wanted me to pay for the broken clutch
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