Great service but employees overwhelmed with customers Pick up location hard to find and secluded.

1. There was a discrepancy in the service, and I was overcharged by £152.01. Despite multiple attempts to contact them, I have not received a refund. 2. We were told there would be a Chinese-speaking staff member to assist us with the car pickup, but when we contacted them via WeChat at 9 AM local time, they replied, 'This Chinese service number's working hours start at 8:30 AM. Sorry for not being able to assist you during your pickup time.' We had to figure it out ourselves, which was quite frustrating.

I like that they excepted my annual rental car insurance plan without guestion and without trying to sell me more!

Great value for money so no complaints other then sometimes the cars are not cleaned properly.

The car given exceeds my expectations

very rude counter personal. will try to make you pay for damages that are already there because they do not mark it down because the car is given dirty

easy to book on easyrentcars.com