Great service but employees overwhelmed with customers Pick up location hard to find and secluded.

An additional insurance fee was added.

Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.

it was good, my points keep 'expiring' so they are basically not worth anything, always disappointing when companies do that with loyalty points. Unclear if I got an upgrade or not having gone with the diamond membership.

Rental place was hours out of the airport, had to wait an hour for my car. On return the queues were insane.

GOOD SERVICE

The insurance wasn't very clear and expensive. Staff were super nice.