If I had been on a tight schedule I would have been upset at the delay at pick-up
Bill
United Kingdom
Reviewed: Tue, Sep 17, 2019
About Easirent:8.0/10
It took about an hour a half to receive the car there was a backlog of customers at the facility at Heathrow. The car trip meter was not put to zero but I only realised this after I had set off in the car.
This is a shameless car rental company. The store employees are negligent and do nothing, tampering with the original rental agreement. The company supports them and even asks customers to provide video and audio evidence, arbitrarily charging customers. Complaints are ineffective and lawsuits are inconvenient, resulting in significant losses.
The British are absolutely unreliable, be very cautious when renting a car! I recommend recording video and audio during car rental!
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If I had been on a tight schedule I would have been upset at the delay at pick-up
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