ALAMO CAR RENTAL REVIEWS

They upgraded our car to a fairly new one, it was super clean and in great condition. Both pickup and return were really easy.

Super efficient from start to finish

Really happy with this rental overall. They upgraded my car to a slightly bigger Renault model I’d never seen before, it was in great condition and the whole pickup process was really quick.

Pretty good overall, didn’t feel ripped off at all.

Pick‑up was really quick and drop‑off was super easy.

They added extra insurance coverage without clearly explaining what it actually included.

1. The car was great to drive, a Skoda, and it came with a full tank. 2. The QEEQ online support team was honestly amazing. I ran into two big issues and they actively helped me sort both out. First, my flight was delayed so I had to push back my pickup time. Trying to call the local counter to change it was a hassle, but after chatting with a QEEQ agent online, they responded quickly and helped me successfully adjust and pick up the car. Second, I needed to return the car earlier than planned. I’d booked the car quite early, but bought my flight later, and in the end the only flights left were very early in the morning, so I had to drop the car off ahead of schedule. The QEEQ staff really went all out—calling, emailing, texting—using every possible way to help me arrange the early return. Even though the local counter hasn’t officially checked in and inspected the car yet, the overall experience has been fantastic!!! All in all, renting a car abroad through QEEQ feels really reassuring. As long as you reach out to their live customer service, they’ll jump in and coordinate things right away. I’m genuinely grateful!!!

Best car rental experience we’ve had in Spain. At pickup they clearly explained what size scratch would actually count as damage (anything bigger than a large coin). When we returned the car they immediately sent the final bill showing no extra charges. Everyone was friendly and professional.

Really great overall

Got to the pickup location early but they wouldn’t let me take the car in advance, even though I’d already chosen the earliest pickup slot for that branch. No idea why they had cars at the airport but still wouldn’t release one before my time. Ended up sitting there for about an hour before I finally got the car. That said, the staff were actually really nice – no hard selling, no hidden fees. When returning the car, I had to park in a parking garage and it was already after closing time, so the key drop box was pretty hard to find. I had to ask people in a local supermarket and staff from other rental companies before I figured out where to leave the car and keys, but once I got there the return itself was quick and hassle-free.

Really good, hardly any waiting in line.

First time renting with Alamo. I know in Europe you usually don’t get the exact car model you book, but this time they gave us a nearly brand‑new Peugeot with just over 500 km on it. It fit 7 people without feeling cramped, and we drove it through Sweden, Finland, and Norway for almost 6,000 km. The back seats were really comfortable. What I really appreciated was there was no hard sell on insurance. I’d definitely rent with Alamo again if I get the chance.

Staff were all really friendly and helpful, and there was zero pressure for any extra purchases the whole time.

Super happy with everything!

Great service.

Pick-up was really smooth and the staff were super attentive.

I originally booked a Mercedes A-Class but they upgraded me to an X5 for free. The car was quite new and really nice to drive. The staff were great both at pickup and drop-off, and their English was excellent. Big thumbs up.

Loved this rental company, it honestly felt like stepping back into the good old days.

Pretty good overall, and the staff were really friendly and helpful.