ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

Service was great and their follow-up was really fast.

The car rental company provided excellent service with high efficiency.

Very efficient, convenient, great service attitude, highly recommended.

Excellent experience, very efficient return process.

Same group as Enterprise, definitely a brand you can trust.

The pickup process was simple, the car pickup speed was fast, and the vehicle was in great condition, mostly almost new cars. However, they replaced the XC60 I originally booked with an XC40 in the end.

Pretty good overall. Just a heads‑up: make sure you specifically request a petrol car, otherwise they’ll give you an EV. Electric cars are really inconvenient in the UK, especially if you’re heading up to the Highlands—charging can be a real pain. Luckily the staff realized we were going to the Highlands and quickly switched us to a petrol car. Big thumbs‑up for their service.

The service attitude is proactive.

The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!

I had to wait about two hours after booking before I could pick up the car. The original car I booked wasn’t available anymore, but they upgraded me to a better one, which was nice.

Bought the insurance locally and it was a bit pricey.

Everything was great overall.

Super happy with the whole experience – the staff were really friendly, communication was smooth, and both pickup and drop-off were super efficient.

Really friendly and helpful staff.

Brand-new car and everything went smoothly overall. The only hiccup was being charged an extra day because I picked up the car about ten minutes early, but luckily QEEQ helped sort it out after we talked it through.

Upgraded to a Ford KUGA, which was fairly easy to drive. They recommended tire insurance, considering it was my first time switching from left-hand drive to right-hand drive. Since it wasn't expensive, I decided to purchase it.

Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.

Paperwork at the big-city branch was processed pretty quickly.

Very satisfied

The car was in really good shape!