ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

Service was great and their follow-up was really fast.

Really great service.

The rental company was actually really good overall.

Excellent experience, very efficient return process.

Same group as Enterprise, definitely a brand you can trust.

Pretty good overall. Just a heads‑up: make sure you specifically request a petrol car, otherwise they’ll give you an EV. Electric cars are really inconvenient in the UK, especially if you’re heading up to the Highlands—charging can be a real pain. Luckily the staff realized we were going to the Highlands and quickly switched us to a petrol car. Big thumbs‑up for their service.

The staff were really friendly and always happy to help.

The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!

I had to wait about two hours after booking before I could pick up the car. The original car I booked wasn’t available anymore, but they upgraded me to a better one, which was nice.

Bought the insurance locally and it was a bit pricey.

Everything was great overall.

Super happy with the whole experience – the staff were really friendly, communication was smooth, and both pickup and drop-off were super efficient.

Really friendly and helpful staff.

Brand-new car and everything went smoothly overall. The only hiccup was being charged an extra day because I picked up the car about ten minutes early, but luckily QEEQ helped sort it out after we talked it through.

I booked a 9‑seat Ford but ended up with a 9‑seat Renault Trafic van instead, and the body is quite a bit bigger than the Ford. The steering felt a bit stiff and heavy, so driving it was a little stressful at first, but it handled the whole trip fine with no issues at all. Both the pick-up and return were super smooth, and the staff were really friendly and helpful. Overall, the self‑drive experience in the UK was very good.

Booked a Volvo XC60 but ended up with a BMW instead, so the car model got swapped. The trunk was a bit small – we could only fit three 24-inch suitcases, and the last one had to go in my friend’s car.
That said, the car was really nice to drive, very comfortable and fuel-efficient. Pick-up and return were smooth, staff didn’t try to hard-sell anything, and the service was great overall.

Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.

Paperwork at the big-city branch was processed pretty quickly.

Very satisfied

The car was in really good shape!