Alamo, Edinburgh Waverley Train Station Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Edinburgh Waverley Train Station Information, Car Rental Instructions & Policies

Address

WAVERLEY STATION, LEVEL -2, NEW STREET CAR PARK, EDINBURGH, SCT, EH8 8BH, GB

Telephone

0131-3414441

Pick-up Instructions

On arrival, please make your way to Platform 2 where you will find our office located in between Caffe Nero and Lost Luggage. After finishing the documents, please follow this direction to pick up your vehicle: 1. Exit the Counter and Turn Right: - Walk straight ahead until you reach the escalator. - Take the escalator up, turn left, and you will see another escalator. - Take the second escalator up to the footbridge. 2. Continue Straight on the Footbridge: - Follow the "Taxi" signage on the left-hand side. 3. Take the Exit on the Left by the Stairs (with 'Taxi' Signage): - This exit leads you to the outdoor car park. 4. Walk Along the Railway: - Continue walking towards the "Car Rental" signage located at the back of the outdoor parking area. 5. Take the Lift to Level -2: - Upon exiting the lift, turn right, and you will find the Enterprise branch.

Drop-off Instructions

Return to the NEW STREET CAR PARK, LEVEL -2. Please park the vehicle in the Alamo designated return parking spaces. Return the keys to the drop-box at the rental counter. Google map link: https://maps.app.goo.gl/VJVMjcVzdpA3kV1Y7 If you are going to be running late, could you please get in contact as soon as possible as we will be awaiting the vehicle return at the booked time. You can give us a phone on: 0131 556 6340

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Poland Slovakia Slovenia Spain Switzerland Portugal Ireland	GBP 325 per rental

European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Hyundai Staria	Ireland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Nissan Versa,Nissan Versa,Citroen C4 X,Kia Ceed,Volkswagen Polo Automatic Or Similar,Kia Picanto,Vauxhall Corsa,Vauxhall Corsa,Toyota Yaris,Peugeot 208 Electric,Fiat Pulse,Jeep Compass,Kia Picanto,Fiat 500,Volkswagen Passat,Volkswagen Virtus,Vauxhall Insignia,Opel Insignia,

EUR 1350 for Renault Master,Kia Carnival,Volkswagen Caravelle,Ford Transit Swb Van,Chrysler Town And Country,Volkswagen Touran,Daily 35c14c 125m3,Ford Transit,Ford Transit,

EUR 1400 for Mercedes A-class,Audi A3 Sportback,

GBP 2000 for other car models.

GBP 2000 for Mercedes A-class,Audi A3 Sportback,Vauxhall Mokka Ev,Bmw Ix1,Chevrolet Captiva,Renault Austral,Kia Carnival,Volkswagen Caravelle,Fiat Pulse,Jeep Compass,Kia Ev6,Toyota Rav 4 Hybrid O Similar,Peugeot 3008,Kia Sportage,Volkswagen Tiguan,Volkswagen Touran,Audi A6,Peugeot 508,Tesla Model X,Audi Q5 Or Similar Or Similar,Hyundai Staria,Ford Tourneo Custom,Polestar 2,Alfa Romeo Giulia,Bmw 5 Series,E Class,Mercedes C-class,Mercedes Eqc,4x4 Winter Tyres,Volkswagen Passat,Skoda Octavia,Volkswagen Virtus,Vauxhall Insignia,Opel Insignia,Volkswagen Id.5 (automatic & Electric),Ford Kuga,Aaa Aaa,Nissan X Trail,Ford Transit,Tesla Model Y,Mercedes S Class,Mercedes S-class,Mitsubishi Eclipse Cross,Range Rover Sport,

GBP 1500 for Nissan Leaf,Toyota Corolla Hybrid,Hyundai Ioniq,Citroen C4 X,Volkswagen Golf,Kia Ceed,Peugeot E-2008,Renault Captur,Ford Puma,Peugeot 2008,Volkswagen Polo Automatic Or Similar,Kia Picanto,Peugeot E-208,Toyota Aqua,Toyota Yaris,Peugeot 208 Electric,Fiat 500,

GBP 1500-2000 for Renault Master,Ford Transit Swb Van,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Daily 35c14c 125m3,

Theft Insurance Excess differs by car model:

GBP 1500-2000 for Renault Master,Ford Transit Swb Van,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Daily 35c14c 125m3,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.6 mi from Edinburgh Airport

Railway Stations

Nearby Edinburgh Waverley Station

Hotels

0.2 mi from Jurys Inn Edinburgh

Other Landmarks

1.2 mi from Royal Botanic Garden

2.1 mi from Royal Yacht Britannia

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 55.951998 -3.18997

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.4
Drop-off location: 0.3
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

Y.
Edinburgh
9 /10 Excellent
Reviewed: Sunday, March 22, 2026
Everything exceeded my expectations. This was the absolutely best customer service at a car hire place I've ever experienced.
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Anonymous
Edinburgh
9.3 /10 Excellent
Reviewed: Sunday, March 22, 2026
The toll free number said it was okay to pick up the car 30 mins earlier... But the folks at the counter didn't release the car a minute sooner than booking time.
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Queena Symons
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Booked online, picking up and returning the car was very convenient, and the rental company's location was easy to find
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Emma Craigie
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
As described on the page, when you rent a car from Alamo in Edinburgh, UK, the service is actually provided by Enterprise. I went to pick up the car at 8 AM and didn't have to wait in line. The whole process of picking up and checking the car was very smooth, and the staff were very responsive.
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Sara Bartholomew
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very convenient to use
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Ida Wat
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
The process is quite convenient, and the location is easy to find
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Mamie Jonah
Edinburgh
6 /10 Average
Reviewed: Sunday, March 22, 2026
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Anna Jim
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
The pick-up process was very simple, and I was very satisfied with the car. Drove on Sky Island for 7 days without any issues. It was a diesel car, but the tank wasn't full at the start; fortunately, the fuel level was the same upon return as it was during pick-up. The address provided by the rental company was incorrect. They are located on B2, but the information given was for the 2nd floor, causing us to waste time and effort with our luggage.
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Adair Jonson
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Simple procedures, fast car pickup.
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Miriam Lily
Edinburgh
4 /10 Average
Reviewed: Sunday, March 22, 2026
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Bonnie Albert
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
They handed me the car without a full tank, saying there was no time, and that it would be adjusted for the current fuel level. When I returned the car, they tried to charge me for a full tank, but I caught them and they removed the fee. Also, there was no luggage cover for the trunk when I picked up the car, and I wasn't aware it was supposed to have one. When returning the car, the staff said they didn't know if the other location had provided it, and planned to charge me for it as a loss. Overall, the car was in good condition, relatively new, but there were quite a few hidden charges. Make sure your English is fluent and be vigilant, or you could lose a few hundred pounds.
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Jonas Wilson
Edinburgh
2 /10 Poor
Reviewed: Sunday, March 22, 2026
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Augustine Windsor
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied, the car rental process was simple, and the staff were very friendly.
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Werner Bloomer
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied.
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Donna Beard
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Although there was a small issue when picking up the car, it was smoothly resolved after conscientious and responsible communication with the platform's customer service. A thumbs-up to the customer service guy! The car was in great condition and very new.
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Richard Wesley
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
Satisfied
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Yetta Twain
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied!
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Maggie Barnard
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied
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Cornelius Webb
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied
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Barbara Bird
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very good. I booked an automatic car, but they initially gave us a manual one. After providing feedback about the mistake, they quickly made the adjustment. The insurance purchased at the store was not expensive either. I booked a sedan but was given an SUV, and the traffic rules were also manageable.
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Nathaniel Kell(e)y
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied with the car rental service!
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Lionel Johnson
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied
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Quintina Armstrong
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied
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Tyler Maurice
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied.
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Aurora Rhodes
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Had an excellent experience with Highland Car Rental. Bought full insurance at the store without any upselling. The staff was very considerate and even noticed it was my teammate's birthday. After picking up the car, we started an exhilarating journey. The mountain roads were quite manageable, though a bit narrow. The entire trip ended without any fines, which was very satisfying. Kudos!
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Dora Edgeworth
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Satisfied
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Winifred Raglan
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Pretty good. Adding an extra driver cost over 900, but the car model was upgraded.
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Jamie Wolf
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied.
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Hulda Hutt
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
The overall experience was excellent, and the price was affordable and reasonable.
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Uriah More
Edinburgh
2 /10 Poor
Reviewed: Sunday, March 22, 2026
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Vicky Donne
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
The staff had a good attitude, and there was virtually no waiting in line.
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Darcy Hill
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Enterprise is very professional, and the overall service is excellent.
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Joseph Pater
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very satisfied. Originally reserved the car for pickup in the evening, but due to some delays, QEEQ customer service contacted the rental branch to postpone it until the next morning. The car model provided was even better than the one reserved.
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Theodore MacAdam
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
Due to language issues, an additional £20 was charged for upgrading the car model.
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Joy Julian
Edinburgh
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Smooth experience
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Enid I.
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
The location was easy to find, and they replaced it with a compact SUV.
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Henry Reed
Edinburgh
8 /10 Very good
Reviewed: Sunday, March 22, 2026
The staff kept pushing for insurance (over 300 pounds), but it's better not to buy. The car condition was quite good, which is important for a safe trip.
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