EDINBURGH CAR RENTAL REVIEWS

The company upgraded the car model to a brand-new Mercedes proactively. The store is easy to locate, and the pickup and return process is convenient.

Great service

Enterprise is very professional, and the overall service is excellent.

Highly recommended

The trip was three days to the Highlands and Isle of Skye, covering 600 miles. British drivers are indeed very disciplined, but it's true they don't slow down at turns. On those roads narrower than a two-lane road in China (often lacking a centerline), with a speed limit of 60 mph (100 kph), occasionally you'd see a fast-moving European heavy truck coming from the opposite direction. For someone used to left-hand drive and driving on the right side, it's easy to steer into the curb or ditch on the left. On the Isle of Skye, I even got two tickets in a single day. The first was for overnight parking where charges start after 8 AM the next day—the officer issued the ticket at 8:20 to meet his quota. The second was because parking on roads with double yellow lines is prohibited—foreigners commonly parked like that, and I wasn't paying attention. I confronted the officer (both tickets were issued by the same officer) and explained the official parking lot was full, and he replied bluntly, “Come back another day then.” When I mentioned I already received two tickets, he mockingly said, “Today sure is my lucky day!” I deeply regretted not responding sharply at the time. Later, I appealed online and received a response the very next day stating that since I was a foreigner visiting for the first time and might be unfamiliar with the rules, both tickets would be canceled, which did lift my spirits a bit.

Due to language issues, an additional £20 was charged for upgrading the car model.

Very satisfied

Very satisfied

Very satisfied, they reminded me in advance.

The booked car model was not available at the store, but the replacement model was acceptable, although it required an additional rental fee.

Very satisfied. Originally reserved the car for pickup in the evening, but due to some delays, QEEQ customer service contacted the rental branch to postpone it until the next morning. The car model provided was even better than the one reserved.

Very satisfied with the car rental experience. I originally booked a Mercedes C, but they gave me a Mercedes CLA, and it was the CLA 250 Shooting Brake. The driving experience was excellent.

Good.

En el mostrador nos ofrecían un seguro que incluía coste 0 ante cualquier inconveniente, y era de mejor precio que el seguro adicional pagado de Axa en QEEQ, con el que te obligan a pagar cualquier inconveniente y luego pedir a Acá que lo devuelvan.

Como plataforma es muy buena ya que los precios son mejores y conecta con muchas compañías y lugares. Lo que lo hace más fácil.

Satisfied

Convenient car pickup

The staff had a good attitude, and there was virtually no waiting in line.

Very good.