The service provided by the staff was excellent. He explained the key terms thoroughly and professionally, and the self-service car return was very convenient. I chose AVIS for car rental a few years ago in Europe, and the experience remains consistently great.
Smooth car pickup and convenient drop-off. Just to note, the car model was actually MG Pilot, but since it wasn't in the dropdown menu, I had to select MG5.
This was my first time renting a car in the UK and driving on the right-hand side. Driving in the Scottish Highlands with narrow roads took some time to get used to. The vehicle was in excellent condition. The staff handling pickup and return were efficient and straightforward, and the car was even upgraded!
Excellent customer service! We were helped by the friendliest person who was efficient, patient and thorough. We were given a car within the class we requested, and a hybrid to boot! Would highly recommend AVIS.
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