ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.

The staff were very friendly and helpful, even with my poor English, I was able to rent a car without any issues.

Decent

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

Satisfied

The staff were very friendly, and the car was in great condition.

There were a lot of people at 9 AM on Saturday morning, but with 3-4 staff members, it was my turn quickly. Very satisfied.

Very satisfied, both pickup and drop-off went smoothly.

The service attitude was very friendly.

Very good

Satisfactory

Though they offered additional services, I politely declined, and they were very courteous. The car was excellent to drive, equipped with an assisted driving feature. It was a lifesaver when navigating roundabouts in the UK. The trunk perfectly fit two 158cm luggage pieces! They didn't charge any extra fees, which was a delightful surprise. It felt like getting extra credit on a test and answering it correctly.

Good.

The pickup and drop-off process is simple and convenient.

Very satisfied.

Easy to operate

Everything went smoothly, overall satisfactory.

The car rental process was completed in just fifteen minutes, very efficient.