ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.

The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

Very friendly and efficient staff throughout the rental process. The shuttle-bus service at LHR is very convenient and speedy, providing seemless car drop-off to deparature terminal. Great experience.

Very easy to use, showing all options available. Price drop protector was not activated in this case.

Everything was great and the staff were super friendly. The only small downside is that I couldn’t earn any loyalty points with the rental company.

Overall it was pretty good, but the car they recommended was £15 more per day, which felt a bit pricey.

Good service attitude

They gave us a really nice upgrade on the car, which was a great surprise.

The car was great – basically brand new and really powerful. It even felt like there was some steering assist when turning, automatically adjusting a bit so it was easier to handle. I realized the insurance I bought didn’t really cover damage. The guy at the rental counter said if you don’t buy the extra coverage, any damage could cost you over £1,000, but with it you only pay £100 per incident. I ended up adding that on the spot, around £18 per day.

The price is relatively affordable.

I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!

Overall the rental went pretty smoothly. Just be aware the staff will try to upsell you insurance without really pointing it out, so make sure you double-check the prices before confirming anything. We booked two identical cars—one of them was brand new but kept showing a low engine oil warning. After calling QEEQ, they arranged for us to get a liter of oil topped up for free at another city location. Later we realized our London inbound and outbound flights were from different airports and had to change the drop-off location. QEEQ handled it well and the service stayed great. They’re still my first choice for overseas car rentals.

Overall the service was pretty good.

Very satisfied, both pickup and drop-off went smoothly.

The young lady at the counter was super patient showing us exactly how to charge the electric car.

Super satisfied with the whole experience.

Pickup and return were both super smooth. I showed up over an hour late and asked if I could bring the car back a bit later too. The lovely lady at the counter agreed to give me an extra two hours, and she handed over a very new, super high-tech car that was spotless and filled up. During the rental the tire pressure warning came on, so I went back to the store and they adjusted it right away—everyone there was really nice. Return was also easy. A few minutes after I left, a handsome staff member actually ran out to the street to return the credit card I’d forgotten on the front passenger seat. I was really touched. Big thumbs up!

They did recommend some insurance options, but it was done in a fair and reasonable way.

The service attitude was excellent.

No waiting in line at all – I walked in and got everything sorted right away.

Super professional rental company and really easy to pick up the car at the airport.