ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

Pick-up and return were really fast, and they refunded the deposit right away.

Everything was great and the staff were super friendly. The only small downside is that I couldn’t earn any loyalty points with the rental company.

Overall it was pretty good, but the car they recommended was £15 more per day, which felt a bit pricey.

They walked me through everything in detail and the car was spotless inside and out.

Amazing experience from start to finish! Pick-up and drop-off were super smooth, and they even upgraded my car—loved how it drove and totally enjoyed it.

The car was great – basically brand new and really powerful. It even felt like there was some steering assist when turning, automatically adjusting a bit so it was easier to handle. I realized the insurance I bought didn’t really cover damage. The guy at the rental counter said if you don’t buy the extra coverage, any damage could cost you over £1,000, but with it you only pay £100 per incident. I ended up adding that on the spot, around £18 per day.

Pickup was really easy and drop-off went smoothly too.

Very professional company. I booked a compact (C) but they gave me a 1 Series instead. A bit smaller than expected, but it didn’t really cause any issues. Return process was smooth and the deposit was refunded very quickly.

Overall the rental went pretty smoothly. Just be aware the staff will try to upsell you insurance without really pointing it out, so make sure you double-check the prices before confirming anything. We booked two identical cars—one of them was brand new but kept showing a low engine oil warning. After calling QEEQ, they arranged for us to get a liter of oil topped up for free at another city location. Later we realized our London inbound and outbound flights were from different airports and had to change the drop-off location. QEEQ handled it well and the service stayed great. They’re still my first choice for overseas car rentals.

Overall the service was pretty good.

The store manager was really friendly and genuinely tried to help us sort everything out, and they were incredibly patient the whole time.

The young lady at the counter was super patient showing us exactly how to charge the electric car.

Super good overall.

Pickup and return were both super smooth. I showed up over an hour late and asked if I could bring the car back a bit later too. The lovely lady at the counter agreed to give me an extra two hours, and she handed over a very new, super high-tech car that was spotless and filled up. During the rental the tire pressure warning came on, so I went back to the store and they adjusted it right away—everyone there was really nice. Return was also easy. A few minutes after I left, a handsome staff member actually ran out to the street to return the credit card I’d forgotten on the front passenger seat. I was really touched. Big thumbs up!

They did recommend some insurance options, but it was done in a fair and reasonable way.

When I picked up the car, the staff told me that since I took it a bit early, I’d need to return it 15 minutes earlier, which I was fine with. But right before drop-off I got an email saying I had to bring it back 30 minutes early instead. No idea what happened—really confusing and annoying.

Booking the car online was really easy and the whole process was super quick.

No waiting in line at all – I walked in and got everything sorted right away.

Super professional rental company and really easy to pick up the car at the airport.