ENTERPRISE CAR RENTAL REVIEWS

Pickup took quite a while, and they tried to upsell me to a higher class and extra insurance. The prices were pretty steep so I didn’t go for it.

If you don’t absolutely have to, I wouldn’t bother going all the way to the airport just to pick up the car — it’s much easier to go to a city branch you find on Google by searching Enterprise. Driving in the Philippines isn’t exactly easy, so I’m really glad I had full insurance. Huge thanks to the staff for preparing all the documents I needed so I could file my claim smoothly. Really appreciate your help, Ian!

They walked me through everything in detail and the car was spotless inside and out.

Amazing experience from start to finish! Pick-up and drop-off were super smooth, and they even upgraded my car—loved how it drove and totally enjoyed it.

The staff member was super friendly and helpful.

Awesome experience overall – loved that I could return the car via self-service, and my deposit was back on my card the very next day.

Service was really friendly and both pickup and return were super quick.

Very professional company. I booked a compact (C) but they gave me a 1 Series instead. A bit smaller than expected, but it didn’t really cause any issues. Return process was smooth and the deposit was refunded very quickly.

Overall the experience was pretty good, but once we entered the airport, an engine warning light suddenly came on and the car started shaking a bit (before that it had been driving completely fine). I didn’t feel safe continuing to drive, so I just pulled over and waited for the staff to come and help. In the end we still returned the car as normal, but this incident definitely affected the overall rental experience.

Even though the tank was pretty much empty when I picked up the car, they did refund me for the unused fuel when I returned it. The car itself was in good condition, actually better than what I originally booked, and it was quite fuel‑efficient.

If you’re staying nearby they’ll even come pick you up, and the service is really good.

Still waiting for the accident claim to be processed, so no idea yet how efficient they really are.

Really happy with the service, the young lady was super friendly and welcoming.

Great service.

When we returned the car, we realized we’d left some belongings inside. They helped us contact the right people to look for them and eventually found everything at the car wash area. Super friendly service.

Pretty good overall.

Pretty good overall.

Right outside the airport exit there’s a reservation counter, and they didn’t try to upsell any extra insurance the whole time.

It was okay overall.