Provided a very thorough introduction for a first-time electric car renter, and the communication and precautions before picking up the car were well-done.
Pretty good and easy to locate. Since the airport is quite small, you can see everything at a glance. However, the car rental staff was overly meticulous, which caused some delays.
Although the wait time was quite long, this is typical in Scandinavia, so we were prepared. The service was warm and communication clear. We were upgraded to a BMW 3 Series Touring for free due to no availability, which was satisfactory.
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