Rented at Bergen Airport and dropped off in the city. This was the first rental place that didn’t push any extra add‑ons at all. When we returned the car, we were almost going to miss our train, so I asked if they could possibly give us a ride to the station. They didn’t even hesitate and immediately drove us there, which is the only reason we made the train—absolute lifesavers. I tipped them to say thanks. The car itself was in excellent condition!
First time renting with Hertz and it was a pretty good experience. The car was very new, less than 30,000 km on it and still had that new-car smell. They said there might be an early return fee but it didn’t seem to be charged in the end. Overall, nothing unpleasant at all.
1. The car was great to drive, a Skoda, and it came with a full tank.
2. The QEEQ online support team was honestly amazing. I ran into two big issues and they actively helped me sort both out. First, my flight was delayed so I had to push back my pickup time. Trying to call the local counter to change it was a hassle, but after chatting with a QEEQ agent online, they responded quickly and helped me successfully adjust and pick up the car. Second, I needed to return the car earlier than planned. I’d booked the car quite early, but bought my flight later, and in the end the only flights left were very early in the morning, so I had to drop the car off ahead of schedule. The QEEQ staff really went all out—calling, emailing, texting—using every possible way to help me arrange the early return. Even though the local counter hasn’t officially checked in and inspected the car yet, the overall experience has been fantastic!!!
All in all, renting a car abroad through QEEQ feels really reassuring. As long as you reach out to their live customer service, they’ll jump in and coordinate things right away. I’m genuinely grateful!!!
Everything was great. I didn’t buy full coverage on QEEQ and just added it at the counter. I booked a 2WD on QEEQ but they upgraded me to a 4WD wagon, which was perfect for the whole trip. The diesel version was really fuel-efficient and felt very stable. Pick-up and drop-off were both quick, the staff were friendly, and all the charges were very transparent.
Just walked in with my passport and the little white booklet, and that was all they needed. They even helped clear the snow off the car, really solid service.
The counter is right inside the airport, with three staff working at the same time, so there’s basically no waiting. The pickup and return process is very clear and straightforward.
The staff were really friendly and never tried to push any extra insurance. When my card didn’t go through for the deposit, they were very patient and helped sort it out using another method.
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