VåGAN MUNICIPALITY CAR RENTAL REVIEWS

The clerk suggested we switch from manual to automatic transmission at a cheaper price than online. We gladly changed to a Volvo.

Extremely satisfied! Due to heavy snowfall, we couldn't pick up the car in the city center on time. The rental agency in the city center flexibly arranged for us to pick up the car at the airport. Although there was no car available at the airport, they still made an effort to find a solution for us.

The vehicle was in great condition, and the service was attentive.

They arrived promptly after a call, very proactive.

The car was in excellent condition, a nearly new vehicle with only 10,000 kilometers, fully equipped with all essential features you could think of.

Overall very satisfied. The vehicle was in good condition and should be a Suzuki SUV.

They proactively knocked some money off because I picked up the car late, really nice of them.

The car pickup and return process is convenient and efficient.

Just walked in with my passport and the little white booklet, and that was all they needed. They even helped clear the snow off the car, really solid service.

Initially, I was supposed to pick up the car in the center of Svolvær, but after contacting the rental company, a staff member delivered the car directly to the airport. Returning it was just as easy, simply returning it at the airport. It was incredibly convenient. Additionally, they upgraded me to a Volvo XC30, and the car was in excellent condition. Highly recommended.

The staff member was super professional and walked me through everything step by step. The whole process was really clear, and there was no annoying upselling or endless back-and-forth.

Very convenient, and they even upgraded the car model.

Satisfied. The car rental process was very simple. Just needed a driver's license and a passport. The staff gave them a quick glance and told me to use 95-grade gasoline, and that was it.

Very good.

The staff were really friendly and never tried to push any extra insurance. When my card didn’t go through for the deposit, they were very patient and helped sort it out using another method.

Overall fine, no upselling, but no one was there after getting the car.

Pretty good, but the attendant was hard to find.

The locals here are genuinely trustworthy and honest.

Honestly, the whole city-center pickup at night was pretty stressful. No one contacted me even half an hour before the pickup time, so I had to shamelessly ask a few locals to borrow their phone and call the airport branch myself. I ended up waiting almost an hour before the guy finally showed up. He was actually really nice and the paperwork was quick, but the car I booked had an issue with the door lock, so they gave me a replacement that was pretty beat up all over, while the rental agreement stayed the same. It was dark, raining, and I was alone with this battle-scarred car—I was about ready to fall apart out there. On the bright side, the car drove really well; they upgraded me from a regular gas car to a hybrid, which saved a lot on fuel. The round trip to town A only cost about 28kr in gas, and even filling it up at the end stayed under 500kr. It was my first time driving alone on a road trip, and it turned into a pretty unforgettable experience.

The location is easy to find, Avis has a prominent sign, situated in the central area, less than a ten-minute walk from the pier, with a large parking area at the entrance, making pickup and drop-off very convenient.