Service personnalisé auprès de Budget. La personne au comptoir était prête avec nos documents et les formalités ont été effectuées très rapidement. La voiture était impeccable et nous avons eu beaucoup de plaisir à la conduire pendant nos vacances.
Le retour dans un autre aéroport s'est également déroulé très rapidement et sans soucis aucun. A recommander !
About QEEQ:10.0/10
Très bon site de réservation qui nous propose de très bons prix de location. Et ça suit avec l'entreprise de location de voitures.
There was no one at the front desk for a long time. We booked a Skoda Wagon due to having many suitcases but it was replaced with a RAV4. The car key battery was dead, causing multiple instances where we couldn't unlock the door or start the car, forcing us to unlock manually.
Terrible, terrible, terrible! First, the car pick-up location was changed without any notification from the rental company, making us wander in the cold for half an hour. The new location was very hard to find! We almost missed our car because of this! Second, the car given to us had a wet interior with many water stains on the floor, and it didn't match the model we booked. The trunk was too small to fit our three 28-inch suitcases, causing us a lot of trouble every day trying to rearrange them! Third, we had an early ferry at 7 AM on the last day from Lofoten to Bodo, and needed to rush to catch our flight after returning the car. To be safe, we filled up the tank at a nearby station the day before and didn't drive anywhere else. It took just five minutes to reach the ferry terminal from the hotel and about seven to eight minutes to get to the car return point from the ferry in Bodo. When we returned the car, we confirmed the fuel gauge still showed full. Yet, we were charged a ridiculous fee for not returning the car with a full tank… 1199 for a supposedly incomplete fill-up? That’s outrageous! What a lousy rental experience! Terrible!
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K.Nolan
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