DALAMAN CAR RENTAL REVIEWS

The car provided by Enterprise was in very poor condition, and the requested CarPlay feature was not available. The car hadn't been cleaned properly either. I will never book with them again.

Very satisfied

Pretty good.

Convenient and efficient, the car was in great condition, and the rental company staff were very professional with excellent service attitude!

I chose Budget, and their overall service efficiency was excellent with no delays. Both pickup and return inspections by the staff took about 5 minutes. The cars were clean and odor-free, and the condition of the vehicles was relatively good.

Very satisfied

Very good.

Overall experience was good.

The service was excellent, and the deposit deduction for tolls was refunded quickly.

Very satisfied

Very satisfied.

This company claims to send emails to customers, but I didn't receive any, so I couldn't find the contact information for the pickup.

Where is the service? When picking up the car, I waited at the airport terminal for an hour. When the staff arrived, they acted like I owed them $200. The fuel gauge clearly showed less than half a tank, but they used a pen to mark the fuel level as being higher. After paying, I didn’t double-check the photos, and they later added numbers and redrew the fuel level mark as seen in the picture—pure fraud. When returning the car, I arrived early and got criticized for it. They even threatened that I couldn’t park the car at the return spot and insisted on a hand-to-hand handover. The car was used normally, but when I returned it, the automatic door was broken. Honestly, you have to stay vigilant while dealing with them; it’s like they’re targeting your wallet and want to rip it apart. Very bad experience.

Pretty good.

Very satisfied.

The process is simple, and both car pickup and return are quite smooth.

Very good and very patient.

When traveling, Google Maps tends to be more convenient to use.

It's fine.

Very smooth experience overall, now just waiting to see if the deposit gets refunded quickly.