SPAIN CAR RENTAL REVIEWS

The service was quite good. Vehicle inspection was very thorough, so it's essential to purchase full insurance.

Very good, excellent service.

Good vehicle condition and excellent service.

Staff provided detailed explanations, did not push insurance, and we were lucky there was no queue.

I mainly had an issue with being forced to buy a €50 insurance. If you don't buy it, you have to wait until the next day when they're open to change cars, and you can't do an unattended return. They also switched my car—I'd specifically chosen the manual Fiat 500 because I liked its design.

A very poor car rental experience. When we arrived, the rental company did not have the exact model we had booked and forced us to pay an additional 43.57 euros for a different car (which was actually similar to what we originally booked). Based on our previous car rental experiences, if a rental agency didn't have the car available, they would automatically and free of charge provide a similar replacement without charging any additional fees.

It was an extremely bad car rental experience. When we arrived, the rental company didn't have the exact model we booked and forced us to pay an extra 43.57 euros for a supposed 'upgraded' model (which was actually quite similar to the one we originally booked). Based on our previous car rental experiences, if the rental company doesn't have the reserved car, they would usually provide a similar car for free without charging us any price difference.

1. The staff tried to upsell the store's insurance, which made the car pickup process somewhat unpleasant. 2. The car's condition wasn't good, with visible scratches. 3. The staff asked us to sign off on the car's condition before showing it to us. 4. The car's Bluetooth couldn't connect to the phone because it required a password. The staff could have been more helpful but only provided the parking spot number and left us to figure it out.

Very satisfied

Very satisfied, QEEQ is my go-to for international car rentals.

Quite standard.

I think overall it's pretty good. There was no aggressive upselling of insurance. When picking up the car, there was a 'prepaid fuel option' for €97, and they said it would be refunded if the car is returned with a full tank. I was initially worried they wouldn't refund it upon return, but they did refund it when I returned the car fully fueled. I was also concerned about potential issues during the car return process, but they inspected the car on the spot and issued a receipt clearly and promptly. Everything was transparent and straightforward.

Satisfied

Fast and considerate of customers.

Very satisfied.

Average. The parking lot has limited spaces, and the exit and entrance are very narrow, making it easy to scratch the car. Is this part of the rental company's trick?

Satisfied

Very satisfied

It's quite okay.

Pretty good, smooth communication in English.