SPAIN CAR RENTAL REVIEWS

Really happy with the overall service.

The parking lot feels really safe. Just make sure you double‑check the parking spots so you don’t accidentally park in the wrong place. As long as you don’t leave anything in the car, it’s pretty secure.

Queued for about 40 minutes just to pick up the car. I’d booked a BMW X1, but when the staff saw we had three large suitcases, they tried to give us a Mercedes GLA instead, then said the luggage wouldn’t fit and suggested we pay extra to upgrade to an X3. I refused and kept insisting for around 5–10 minutes before they finally told me there was a Volvo XC40 available.

Awesome rental company, really impressed with them.

Absolutely awesome, I’ll definitely book with QEEQ again next time.

They’ll try to upsell you on insurance, but you can just say no. Overall the whole process was pretty smooth.

The price I booked was super cheap, but there were loads of people and I had to wait in line. Since I don’t have a Euro credit card, they made me buy extra insurance. The pickup location is pretty far out, you need to take a shuttle bus to get there.

Super satisfied – the front desk was really professional and the pickup process was quick and straightforward.

Cars are pretty new and the paperwork was done really fast, overall I’m very satisfied.

Really impressed with QEEQ. There was an issue when we arrived in Madrid in the middle of the night and the rental company wanted extra fees because communication wasn’t going well. QEEQ stepped in, coordinated everything and handled it nicely, and we ended up getting the car without any problems.

Front desk service was really thoughtful, and they explained all the important details very clearly.

The guy at the counter spoke really good English, so everything went smoothly. To keep things simple, we just bought the full insurance right there. He then upgraded our car on the spot after checking how much luggage we had, and switched us to a Ford.

Smooth rental process with no waiting in line at all.

The Clio is a Renault model that’s really budget-friendly and great value for money.

Really good.

Before this trip I did a lot of research on self‑drive in Europe and honestly every rental company had plenty of complaints, so I just took a chance on Alamo. Turned out all three brands in Madrid use the same local agent [机智]. Pick‑up was super smooth with no hard upselling. They just asked if I wanted to buy insurance from them, I said I’d already bought full coverage on QEEQ, and they dropped it right away. None of that attitude you see in online reviews where they get annoyed if you don’t buy their insurance or try to block extra deposit. They simply followed the contract, put a €200 hold on my card, and released it right after I returned the car. Very honest and professional.

Excellent experience—the car was really new, and there was zero upselling or hassle.

I rented a car for a self-drive trip around Spain.

Overall had a really great rental experience, and the service was excellent too!