SPAIN CAR RENTAL REVIEWS

Everything went really well, communication was smooth and easy.

Pretty good overall. They do try to upsell you on insurance and stuff, but that’s pretty standard.

The car was in great condition.

There were a few hidden charges, but the staff were really friendly and they didn’t push any extra insurance.

The rental staff were really friendly. They did try to upsell some extra insurance at first, but once I explained we’d already bought full coverage, they backed off and didn’t push it.

Super convenient to use.

I’ve rented with Europcar a few times now and have driven over 30,000 km safely around Europe with them—couldn’t be happier!

Pick-up and drop-off were pretty smooth, but there was no staff around when I returned the car. About an hour later they charged me 1,611 euros, claiming there were scratches on the body. I’m still dealing with the insurance claim now, luckily I had taken out the extra full coverage.

Super satisfied, definitely worth recommending.

The rental company was pretty good. They tried to upsell some insurance, but once I said no, they didn’t push it. When I returned the car, they checked it on the spot, confirmed there was no damage, signed everything off within a few minutes, and the deposit was released the next day.

Awesome service, the staff were super friendly and efficient, and they even offer an airport drop-off service.

Overall very good. I’d suggest skipping the website insurance and just buying full coverage directly at the counter. It’s a bit more expensive, but you don’t have to leave a deposit of over €1,000.

The guy at the airport was awesome. No hard sell at all, so I really don’t get where all those bad reviews online are coming from. My card had an issue and he patiently waited while I sorted it out. The whole rental process was super smooth.

After you pick up your luggage at Mallorca airport, head out and go to the red area on the left – their office has been moved outside now.

Super impressed overall.

Picked up the car at Barcelona Airport T1 and it was super easy to find the rental desk. The staff were locals and incredibly friendly. They suggested an upgrade and local insurance, but when we declined there was no hard sell at all, which I really appreciated. There was a small hiccup when we went to actually get the car though—the team hadn’t brought out the model we’d booked, so we ended up waiting in the parking lot for about an hour. In the end they admitted it was their mistake and upgraded us to a nearly brand-new Volvo XC40 with just over 3,000 km on it, which felt like fair compensation. Returning the car was smooth too: the staff did a quick walk-around, found no issues, and we were done. The only downside of the trip was getting a parking ticket in Barcelona, which they said can only be processed after 15 days. Hope everyone else has a smooth trip too!

Pickup and return were both really easy, and the staff were super efficient.

They even gave us a free upgrade, and the pickup/return instructions were super clear, so it was really easy to find everything.

The staff were really professional and well-mannered.

Very satisfied with the service.