CENTAURO CAR RENTAL REVIEWS IN SPAIN

The car was in excellent condition, and the staff mentioned that buying the company’s full insurance would cover everything without any extra fees. However, we had already purchased comprehensive insurance on QEEQ.

Very good, excellent service.

Overall, I am quite satisfied with the rental company. Although it is a bit far from the airport, when you reach the P2 parking lot, you'll find a small yellow shuttle with the rental company's logo to pick up customers. The shuttle bus takes you directly to the rental office, where the process is efficient. The cars are relatively new, very comfortable to drive, and it's convenient to refuel, as there are clear instructions on the fuel cap about which type of fuel to use. However, the only downside is the mandatory insurance purchase. Even though I already bought insurance through QEEQ when booking, I still had to buy it again. In the future, I will only purchase basic insurance on QEEQ.

I mainly had an issue with being forced to buy a €50 insurance. If you don't buy it, you have to wait until the next day when they're open to change cars, and you can't do an unattended return. They also switched my car—I'd specifically chosen the manual Fiat 500 because I liked its design.

Very good

Very good, a pleasant experience.

Very satisfied

The car rental company had a staff member who insisted I purchase the €47 insurance. He had a very poor attitude when I refused, and after lengthy discussions, I ended up buying it. Actually, I had already purchased full insurance through the platform, but the rental company couldn't see it. As a result, I had to cancel the full insurance from the platform. The platform's full coverage was only €150, whereas theirs was €47 per day—totally not worth it. However, the platform's customer service lady was extremely patient and helped with translation. I am very grateful.

Convenient and satisfactory service with a great attitude.

Very satisfied.

Excellent

The car pickup process was quick with no upselling. However, the store's opening time for car pickup was delayed by over ten minutes because the staff arrived late. The car was in excellent and very new condition.

As long as your documents are complete, the process is very smooth.

Very good

The service was good overall, but the business is extremely busy. I had to wait in line for almost an hour to pick up the car, so plan your rental time accordingly.

Efficient and no upselling.

The wait time for picking up the car was too long.

Buen auto y buena experiencia.

Buena plataforma aún y en reservas de último minuto.

1. The shuttle bus was impossible to find. I had no idea where it was and spent half an hour searching for it. In the end, I had to take a taxi, which cost 10 euros on the meter. The driver said the starting fare from the airport is 21 euros. 2. At the time of car pickup, they aggressively pushed an insurance plan costing 26 euros per day, even though I had already purchased full insurance. 3. If you don’t buy their insurance, no one will assist you during pickup. They simply hand you a key and leave you to search for the car among hundreds of vehicles under the blazing sun. 4. Apart from the authorization hold, they also blocked 109 euros for fuel, saying it would be refunded if the car is returned with a full tank. I’ve rented cars many times and this is the first time I’ve encountered a company that precharges fuel costs. 5. I received a parking ticket during the rental period and asked the staff for help on how to handle it, but they completely ignored me and told me to sort it out myself without providing any guidance or information.

It's quite okay.