CENTAURO CAR RENTAL REVIEWS

Vehicle was clean and in good condition. Winter tires were in the car as promised. Check in was quick and without any unexpected things. Counter staff explained everything to me. It was quick. Paid 1400 eur deposit from credit card. It was released right after drop off. Brought back with less fuel(forgot to put fuel before arrival), and it was ok me to pay the fuel difference. Drop off was quick also, staff was very helpfull. Then they drive us to the airport. It was first time I rented a car in Italy. And I saw too many very bad experience reviews from others for other rent companies. But then I discovered Centauro with good reviews. And now from my own experience I would 100% recommend this company. Reasonable price and good quality car and service.

Very satisfied

This company is a complete scam. They make every effort to find issues during car return—even a small scratch on a plastic hubcap is considered an accident, and they charged 600 euros for it. It's clearly a deliberate attempt to overcharge.

When picking up the car, the salesperson strongly pushed to sell their insurance. The fuel tank wasn't full at pickup—take photos for record. Just explain at drop-off.

Easy to deal with. Staff give you all the necessary information for the rental. Cars are in very good condition.

Easy to book and really cheap.

Very good experience with Centauro. Guy at counter was very helpful.

Good booking site.

Returned the car at 10 PM, but they closed immediately after I was slightly late. They open at 8 AM, so I came early to return the car. Normally, returning within an hour of the scheduled time is acceptable. However, the rental company insisted on charging 80 euros, claiming it was for an extra day. When I asked to take the car back, they refused, saying it was already returned and couldn’t be taken again.

Satisfactory.

The rental company seemed understaffed. The same employees were handling shuttle driving, front desk tasks, and car return processing. Some staff had a negative attitude, often not responding actively to inquiries—questions had to be asked multiple times to get an answer. This wasn't just our experience; other customers waiting to pick up their cars had similar issues, with no one responding in the lobby. The first car we received hadn't been maintained; it immediately showed an engine oil change reminder upon starting. They did replace it for us quickly, but it cost us some time. Overall, if possible, it's better to choose a more renowned rental company.

El alquiler, recepción y devolución sin problemas. Todo rápido. El personal muy correcto

La plataforma de alquiler QEEQ.COM, sencilla y sin problemas. Recomendable

If the staff's statements are not truthful, what part of this rental company can be trusted?

Very satisfied, no upselling, no unnecessary chatter, and excellent service attitude.

The car was due for maintenance soon. After driving for 100 kilometers, it ran out of oil, and I had to buy oil myself at my own expense.

The company is good, but remember to bring a credit card with your name on it.

Due to the inconvenience of parking in Barcelona, I returned the car early at a different location. There was a 40 EUR fee. The car pickup was convenient, with no additional requirements, and the car was new.

Overall service was good, but they required purchasing insurance from them, otherwise a deposit of 1100 euros was needed.

Centauro's service is really poor. There were too few staff during pickup, the place was full of customers, and I had to wait for a long time. They charged me a €1400 deposit and another €105 fuel deposit, claiming that it would be refunded if I returned the car with a full tank. Before returning the car, I filled the tank until the pump clicked off, but the fuel gauge still showed it was slightly below full. I specifically went to another gas station to fill it until it kept clicking off and couldn't take any more fuel, but the gauge still showed a bit less than full. Then, I drove less than 5 km to the return location. I explained this to the staff, but they wouldn't listen—only going by the fuel gauge. They said it was because I drove those 5 km that it wasn't showing as full, and they insisted on charging me €6. I even offered to go to a nearby gas station to prove it was completely full, but they told me the store would close in 5 minutes, so they couldn't process the return. I had no choice but to accept the loss and left by taxi. While waiting for the taxi, I saw their airport shuttle bus arriving with a full load of people coming to rent cars. They didn't even bother to cover up their lies! Absolutely disgusting! I checked reviews from other international users about this company and found many similar experiences—people being charged for all kinds of ridiculous reasons. Lots of negative reviews! I hope the Zuzuche app can include other users' reviews in the car rental options to help customers make informed decisions.

There are dedicated shuttle buses at the airport parking lot.

There is a dedicated shuttle bus service at the airport parking lot.

Very good.